Gdl 69A Related Alerts And Problems; Common Problems - Garmin CIRRUS PERSPECTIVE SR20 Line Maintenance Manual

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5.14 GDL 69/69A RELATED ALERTS AND PROBLEMS
5.14.1 Common Problems
Symptom
No XM audio is
•
heard
No XM weather
•
information is
displayed
•
•
•
Cirrus Perspective™ Line Maintenance Manual
190-00920-00
Check the PFD Alert Window for MFD or GDL configuration or software error
messages. Correct any errors before proceeding.
Make sure the GDL69/69A software option has been loaded to the aircraft by
the presence of the MFD AUX – XM RADIO page.
Make sure the following items are not preventing the audio panel from
distributing XM audio (reference applicable Cirrus Perspective Pilot's Guide for
intercom operation and isolation modes):
•
Make sure nothing is plugged into the Music 1 or 2 jacks. Make sure the
XM volume is not muted on the MFD AUX – XM RADIO page. Make sure
the headphone volume is turned up.
•
Make sure the COM squelch is not open. Make sure the ICS squelch is not
open. Make sure the marker beacon tones are not being received.
•
Go to the AUX – SYSTEM STATUS page on the MFD and make sure the unit
is online. If a red X is present, make sure the unit is receiving power at the
rack connector.
Restart the PFD and MFD in configuration mode and go to the GDL page.
•
Make sure unit is active. Make sure the signal number is "2" or "3". If it is
"0" or "1", check the GDL 69/69A antenna and cabling for faults.
•
Reseat the GDL 69/69A to make sure the coax connector is fully seated.
•
If unit is not active, contact XM Customer service at 1‐800‐985‐9200 to
have a refresh signal sent to your unit. You will need to provide them the
Audio Radio ID (and Data Radio ID number for XM weather) numbers. Also
verify with XM that the correct weather package (Aviator Lite or Aviator) is
on the account, and that no traffic service has been activated against that
Radio ID. The unit must be on for approximately one hour after the request
for the refresh has been sent to receive the signal.
•
Alternatively, you may also go to XM's website at
http://www.xmradio.com/refresh/ and enter the radio ID's to have a
refresh signal sent.
If there is still problems receiving weather products after performing the above
step, call XM and have the account deactivated, and a new account activated
to clear out any corrupt account information. The unit must be on and
receiving XM to receive the deactivation signal, then the reactivation signal.
Make sure a good ground connection exists through the aircraft between the
MFD and the GDL69/69A unit. Reference the Cirrus Maintenance Manual for
instructions on how to check bonding and ground points. If problem persists,
replace the GDL 69/69A.
Recommended Action
Page 5-87
Rev. E