Hitachi GR4000 Series Quick Start Manual page 60

GR4000 Quick Start Guide, Revision 1 - Preliminary
5.1 Troubleshootings Related to the Operations Introduced in This Guide
This section describes how to cope with the troubles which you might encounter while doing the operations introduced
in this guide book, such as an abnormal reaction of GR4000 or communication glitches.
Table 5-1 Troubles and troubleshootings
Contents of troubles
GR4000 does not GR4000 cannot be
start up. powered on.
GR4000 stopped running,
showing its LED (on its
front panel) lit in red.
Console does not Nothing is shown on the
work. screen of a setup
terminal.
You see some GR4000 stopped running,
kind of information showing the number "20"
shown in the in the STATUS CODE
STATUS CODE area.
area after GR4000
is started up.
The umber "22" is shown
in the STATUS CODE
area.
The information other
than above is shown in
the STATUS CODE area.
The message telling that setup was cancelled
due to a failure in starting up CP correctly is
shown on the screen of a setup terminal after
starting up GR4000.
The following message is shown on the screen
of a setup terminal in case that the network
interface board NE100-48T is installed.
"The interface_mode parameter specified in the
system configuration cannot be used for the
mounted NIF.Change the interface_mode
parameter defined in the system
configuration."
44
Toubleshootings
Check if a power cable is connected to GR4000 correctly.
See the GR4000 Hardware Installation Guide again.
Check if a power switch or breaker of GR4000 is set to ON.
If not, set them to ON.
Check if a breaker of the power facility is set to ON.
If not, set it to ON.
An error is found in GR4000. For details, see the GR4000 Software Manual
Operations - Device Management Overview and the GR4000 Software Manual
Message Log Reference.
Check if a cable is connected to a setup terminal correctly. Use a RS-232C
cross cable for connecting GR4000 to a setup terminal.
Check if the parameters for communication software are set correctly.
For details, see the section "3.3.1 Setup Terminal" of the GR4000 Hardeware
Installation Guide.
Check if a memory card is installed correctly. Power off GR4000 and reinstall a
memory card into it. After doing this, power on GR4000 again.
Check if software is installed into a memory card. If not, do it referring to the
installation guide provided with software.
Check if all the power switches and breakers of GR4000 are set to ON.
If not, set them to ON.
An error is found in GR4000. For details, see the GR4000 Software Manual
Operations - Device Management Overview and the GR4000 Software Manual
Message Log Reference.
An error is found in GR4000. For details, see the GR4000 Software Manual
Operations - Device Management Overview and the GR4000 Software Manual
Message Log Reference.
This message might be shown in case that the network interface board NE100-
48T is installed. In such a case, you cannot use NE100-48T.
You need to set the interface mode for it if you want to use NE100-48T. For
details, see the section 6.2.
QSGGR4K00-10 5794047-1X