Iwatsu Omega-Phone ADIX ACD Manuals

Manuals and User Guides for Iwatsu Omega-Phone ADIX ACD. We have 1 Iwatsu Omega-Phone ADIX ACD manual available for free PDF download: Quick Reference Manual

Iwatsu Omega-Phone ADIX ACD Quick Reference Manual

Iwatsu Omega-Phone ADIX ACD Quick Reference Manual (13 pages)

AGENT / SUPERVISOR DIGITAL TELEPHONE

Brand: Iwatsu | Category: Telephone | Size: 0.27 MB

Table of Contents

Basic Features
3
Making an Outgoing Call
3
Receiving an Incoming Call
4
Transferring a Call to Another Extension
4
Putting a Call on Hold
4
Picking up a Call on Hold
4
Call Park
4
Making an Intercom Call
5
Last Number Redial
5
Save Dialed Number
5
Agent Features
6
Not Available
6
Emergency Recording
9
Supervisor Features
9
Supervisor Log-In
9
Using a Headset
9
Message Recording
10
Call Monitoring
11

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