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11
Clearing jams
By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more
information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section.
To resolve the paper jam messages, you must clear the entire paper path, and then touch Continue to clear the message
and resume printing. The MFP prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however,
the Auto setting does not guarantee the page will print.
Identifying jams
If the MFP jams, the appropriate jam message will be displayed on the touch screen Print status message bar.
See the diagram on page 101 for an overview of the paper path and areas where jams may occur. The path varies
depending on the MFP paper sources.
Fax
200.01 Paper jam, [x] pages
Status/
jammed. Leave paper in bin.
Supplies
Clearing jams
Copy
E-mail
FTP
100
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Troubleshooting
