Troubleshooting - Fisher & Paykel DCS CPV2 Series User Manual

If you can't find an answer to your problem in the chart below, or if the problem cannot
be fixed, you will need technical help. Contact your Authorized Service Center or
Customer Care.
PROBLEM
COOKTOP BURNERS
None of the burners,
grill, or griddle will
light.
Some burners will not
light.
Flames do not burn all
around the burner
cap.
There is no clicking
when I try to light a
burner.
20

TROUBLESHOOTING

POSSIBLE CAUSES
No power supply.
No gas.
Burner parts or ignitors may
be wet, dirty, or misaligned.
The ignitor is dirty or there is
a power outage.
WHAT TO DO
Check that there is no power
outage in your area and that
the power supply to the
cooktop is switched on at the
circuit breaker panel.
Check that the gas supply
to the house is working. You
should hear the gas when
you turn a burner on. If you
are using bottled gas, check
that it is not empty.
Check that the burner parts
are clean, dry, and correctly
assembled. Check that the
ignitors are clean and dry.
See 'Care and cleaning' for
instructions.
Clean the ignitor(s). See
'Care and cleaning' for
instructions.