Troubleshooting - Fisher & Paykel CI365DTTB1 User Manual

General use
Why won't my cooktop turn on?
No power. Make sure the cooktop is connected to the power supply and switched
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on at the wall.
Check the circuit breaker, or check if there is a power cut in your home or area. If your
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cooktop still won't turn on, call Customer Care or your Authorized Service Center.
Why aren't the controls working when the display is on?
The controls are locked when
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Zones are still hot or
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The cooktop is in Demo Mode. Call Customer Care or your Authorized Service Center.
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Why are the controls difficult to use?
Moisture or oil on the controls. Dry them with a cloth and try again.
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Using the tip of your finger to press the controls. Use the ball of your finger instead.
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Why does my cooktop make a humming sound on high heat and
This is normal for induction. It should quieten or stop when you decrease the
heat setting.
Why is the display going black?
Overheated due to cookware placed along the front of the cooktop. Remove cookware
or shift to rear cook zones. Allow controls to cool.
Why can't I select the heat setting I want?
Cooktop is at maximum power. Reduce heat settings on other zones.
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Cooktop or teppanyaki has reduced power to prevent overheating. Allow to cool.
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is unavailable with paired cook zones.
BOOST
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Why is condensation forming on walls and cabinetry?
This is normal for induction. Its energy-efficient technology means minimal heat is lost to
surrounding surfaces. Surfaces stay cool, and steam from cooking condenses on them.
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TROUBLESHOOTING

is displayed. Press and hold the screen to unlock.
is still running. Press
DELAYED OFF
to turn controls on.
?
BOOST