Running Library Verify Test; Troubleshooting Guide - IBM TS2900 Manual

Tape autoloader
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When the library generates an attention event or an error event, support staff can be notified immediately by setting up email event notification or SNMP trap notification.
The type of event that generates email notification or SNMP trap notification can be selected to limit the number of events to a specific priority level.
Customers can frequently resolve a simple problem themselves by with the information found in
must contact IBM® Technical Support, see
Running library tests
The library provides the following tests to verify library operations.
Library Verify is used to test the library and drive hardware, communications, and the read or write capability of the library. It is the most critical and frequently used
test, and is run after all maintenance procedures to ensure correct library performance. See
Drive Diagnostics is used to run various drive-related tests such as Normal R/W test, Perform R/W Test, Media test, Head test, and SAS Wrap test. See
diagnostic
test.

Running library verify test

Running drive diagnostic test
Running library verify test
To run the library verification test, follow the steps:
1. Select Service > Diagnostics > Run Library Verify and press Enter. Follow the on-screen instructions.
If a cartridge is present in the drive, the library moves the cartridge to its home position, or to the I/O station if the home position is not known.
2. When prompted, insert a scratch cartridge into the I/O station.
When the scratch cartridge is loaded, an inventory is conducted and the bar code reader reads the bar code label on the cartridge and stores it for later comparison.
The scratch cartridge is then moved to the tape drive, where the drive runs its own write/read/verify test. When the test is done, the library tells the drive to eject
the scratch cartridge, and then the cartridge is moved back to the I/O station. The bar code is read again and compared with the value stored earlier.
3. When prompted, remove the scratch cartridge from the I/O station.
The result of the test (PASSED or error message) is reported on the Operator Panel.
4. View the Error Log to check for errors.
If an error occurs, see
Note: If the host application hasn't already unloaded tape cartridges in the drives, run the Library Verify test.
Running drive diagnostic test
To run drive diagnostic tests, follow the steps:
1. Select Service > Diagnostics > Drive Diagnostics and press Enter.
Select one of the diagnostic tests and follow the on-screen instructions.
2. When prompted, insert a scratch (blank) cartridge into the I/O station.
Normal R/W Test - Runs a shortened version of the Performance R/W Test. It does not include the POST diagnostic, calibrate drive, or unique tape motion
tests. It checks the motors and head by running read/write tests on a shortened section of tape, both inbound and outbound. Takes approximately 4 minutes
(if no error occurs) to 9 minutes (if calibration is required).
Perform R/W Test (Performance R/W Test) - Runs most of the tests that normally occur when the library is powered ON (POST). When prompted, load a CE
scratch cartridge to run the calibrate drive, read/write, and tape motion tests. These tests calibrate the read/write channel to optimum settings, run a long
read/write test with all servo positions, and exercise all of the tape motion functions of the drive. Takes up to 30 minutes.
SAS Wrap Test - Runs tests on the SAS interface SCSI controller. Remove the SAS cable from the library and insert the SAS wrap tool (see
SAS host connector. Start the SAS wrap test. If the wrap test fails, contact your next level of support.
Figure 1. SAS wrap tool
When prompted, remove the cartridge from the I/O station.
The result of the test (PASSED or error message) is reported on the Operator Panel.
View the Error Log to check if any errors occur.
If an error occurs, see

Troubleshooting guide

50 TS2900 Tape Autoloader
Contacting IBM technical
Error codes
to identify and locate the problem.
Error codes
to identify and locate the problem.
Troubleshooting
support.
Running library verify
guide. If the problem is unrecoverable, the customer
test.
Figure
Running drive
1) into the

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