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Chapter 3
Troubleshooting
Problems After Router Is Running
Table 3-2
Table 3-2
Problems After Router Is Running
Symptom
Problems with Ethernet
connection. (ETHERNET 1, 2,
3, or 4 LED is off.)
Connection to the ADSL line
is intermittent or lost. (The CD
LED on the front panel is off.)
78-6854-03
lists problems that could occur after the router has been up and running.
Problem
A cable-related
•
problem:
Disconnected
–
cable.
Damaged
–
cable.
A cable-related
•
problem:
Disconnected
–
cable.
Damaged
–
cable.
•
Problem with
ADSL line or WAN
service.
Solutions
Perform the following steps:
Make sure that the connectors at both
1.
ends of the cable are secure.
Make sure that the cable is not
2.
physically damaged. If it is damaged,
order another cable from
Cisco Systems or replace it with a
similar cable.
Make sure that the connectors at both
•
ends of the cable are secure.
Make sure that the cable is not
•
physically damaged. If it is damaged,
order another cable from
Cisco Systems or replace it with a
similar cable.
•
Contact your ADSL line or WAN
service provider to determine whether
there is a problem with the ADSL or
WAN service.
Cisco 827 and SOHO 77 Routers Hardware Installation Guide
Problems After Router Is Running
3-3
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