You Find A Hardware Problem - HP zx2000 Getting Started Manual

you find a hardware problem

keyboard problems
The keyboard doesn't work.
Make sure...
The keyboard cable is correctly connected and
the mouse driver is loaded.
The keyboard is free of debris.
The keyboard itself is not defective.
You are using the correct driver. Refer to your
OS documentation.
You are using the latest firmware.
Getting Started Guide
How
Plug the cable into the correct connector on the
back of the system. Ports are labelled for easy
matching.
Reboot the workstation to load the mouse
driver on startup.
Check all keys are at the same height, and
none are stuck down.
Either replace the keyboard by a known
working unit or try the keyboard with another
system.
Download the latest driver from:
www.hp.com/go/bizsupport
Download the latest firmware from:
www.hp.com/go/bizsupport
Troubleshooting
2–3