Troubleshooting Using Compaq Intelligent Manageability Features; Contacting Compaq Customer Support - Compaq Professional Workstation AP200 Reference Manual

Troubleshooting Using Compaq
Intelligent Manageability
Features
The Local Alert Pop-Up Dialog notifies you of an impending or actual
hardware failure. If the workstation is connected to a network and the
Compaq Management Agents for Workstations are installed and
configured, a Simple Network Management Protocol (SNMP) trap
(message) is sent to the specified SNMP-compliant management
application.
The Local Alert Pop-Up Dialog also tells you the steps you need to take
prior to a hardware failure to avoid loss of data and damage to the
workstation. The system administrator can create a customized action
message that might include contact telephone or pager numbers.
To close the Local Alert Pop-Up Dialog, click the Close button. To
retrieve fault information after closing the dialog, run Compaq
Diagnostics for Windows NT.
For more detailed information see Chapter 3, "Intelligent
Manageability."
Contacting Compaq Customer
Support
For help and service, contact your Compaq Authorized Reseller or
Dealer. See the "Getting Help" section in the front of this guide for a list
of Compaq worldwide technical support telephone numbers.
NOTE: If you take your workstation to a Compaq Authorized Reseller,
Dealer, or Service Provider for service, remember to provide the setup
and power-on passwords if they are set.
Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003
File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM
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Compaq Professional Workstation AP200 Reference Guide
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