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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

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Summary of Contents for HP ProBook Fortis G10

  • Page 1 Maintenance and Service Guide SUMMARY This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
  • Page 2 HP Inc. under bound by the terms of the HP End User License Not all features are available in all editions license. The terms HDMI, HDMI High-Definition Agreement (EULA).
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.
  • Page 4: Table Of Contents

    Grounding the work area ............................22 Recommended materials and equipment.......................22 Cleaning your computer ..............................23 Enabling HP Easy Clean (select products only) .......................23 Removing dirt and debris from your computer.......................23 Cleaning your computer with a disinfectant ......................24 Caring for wood veneer (select products only) .......................25 Packaging and transporting guidelines ..........................25...
  • Page 5 Backing up information and creating recovery media ....................55 Using Windows tools for backing up ........................55 Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......55 Restoring and recovering your system ...........................55 Creating a system restore ............................56 Restoring and recovery methods ..........................56...
  • Page 6 Downloading the latest HP PC Hardware Diagnostics Windows version from HP .........59 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store........59 Downloading HP Hardware Diagnostics Windows by product name or number (select products only) ..60 Installing HP PC Hardware Diagnostics Windows ....................60 Using HP PC Hardware Diagnostics UEFI .........................60...
  • Page 7: 1  Product Description

    Product components and their descriptions Category Description Product Name HP ProBook Fortis 14 inch G10 Notebook PC Processors Intel® processors Intel Core® i5-1230U (1.0 GHz base frequency, up to 4.4 GHz with Intel Turbo Boost Technology, 10 MB cache, 10 cores) Intel Core i3-1210U (1.0 GHz base frequency, up to 2.8 GHz with Intel Turbo Boost Technology, 10 MB cache, 6...
  • Page 8 Clickpad Power requirements Battery 3 cell, 42 Whr, long-life polymer HP Fast Charge Technology AC adapters 45 W, non-power correction factor (nPFC), standard barrel, 1.8 m (6 ft) 45 W, nPFC, right angle, standard barrel, LA MERCO 45 W, nPFC, USB Type-C Power cord C5, 1.0 m (3.3 ft), conventional...
  • Page 9 Table 1-1 Product components and their descriptions (continued) Category Description Windows 11 Pro 4 Value FreeDOS 3.0 Serviceability End user replaceable parts AC adapter Product description...
  • Page 10: 2  Components

    Environmental Notices. To access this guide: Select the Search icon (select products only) in the taskbar, ▲ type HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 11: Left

    Left Use the illustration and table to identify the components on the left side of the computer. Table 2-2 Left-side components and their descriptions Component Description Power connector Connects an AC adapter. Battery light When AC power is connected: White: The battery charge is greater than 90 percent. ●...
  • Page 12: Display

    The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Table 2-3 Display components and their descriptions...
  • Page 13: Keyboard Area

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Search icon (select products only) in the taskbar, type HP Documentation in the search box, and then select HP ▲ Documentation.
  • Page 14: Touchpad Components

    Select the Search icon (select products only) in the taskbar, type touchpad settings in the search box, and then press enter. Using an external mouse, click the Touchpad button. If you are not using an external mouse, press the key repeatedly until the pointer rests on the touchpad button.
  • Page 15 Table 2-5 Special keys and their descriptions Component Description Displays system information when pressed in combination with key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions. Power key When the computer is off, press the key briefly to turn on ●...
  • Page 16: Labels

    Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Table 2-6 Service label components Component Serial number Product ID HP product name Table 2-7 Service label components Component HP product name Product ID Serial number Warranty period Chapter 2  Components...
  • Page 17 Table 2-8 Service label components Component HP product name Warranty period Product ID Serial number Regulatory labels—Provide regulatory information about the computer. ● Wireless certification labels—Provide information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use.
  • Page 18: 3  Illustrated Parts Catalog

    To identify the computer major components, use this illustration and table. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Chapter 3  Illustrated parts catalog...
  • Page 19 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly NOTE: Display assemblies are available only as subcomponents. For spare part information, see Display assembly subcomponents on page Top cover with keyboard N14832-xx1 NOTE: For a detailed list of country codes, see Top cover with keyboard on page Speaker...
  • Page 20: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number Intel AX211 Wi-Fi 6e Bluetooth 5.2 WLAN M53366-002 Display assembly subcomponents To identify the display assembly subcomponents, use this illustration and table. Table 3-2 Display component descriptions and part numbers Item Component Spare part number...
  • Page 21: Miscellaneous Parts

    Table 3-2 Display component descriptions and part numbers (continued) Item Component Spare part number Camera module N07105-001 Display panel (includes hinge brackets) FHD, antiglare, UWVA, nontouch N08932-001 FHD, antiglare, UWVA, touch-on panel (TOP) N08933-001 HD, antiglare, SVA, nontouch N08935-001 WLAN antenna and cables N07099-001 Camera cable (in Cable Kit) N07101-001...
  • Page 22 L43182-012 Switzerland L43182-013 United Kingdom L43182-016 Screw Kit (for use with HP USB-C Dock G5) L64089-001 Screw Kit (primary kit for computer) N00688-001 WLAN Plastic Kit (includes switch cover gasket, fan gasket, NI/CU boss gasket, and WLAN insulator with N07109-001...
  • Page 23 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number HP USB-C Dock (with cable) L64086-001 HP USB-C/A Universal Dock (with cable) L64087-001 USB-C/A Universal Dock L64088-001 HP USB-C Dock L65256-001 HP Business 17.3 Laptop Backpack M55004-001 HP Prelude Pro 15.6 Backpack...
  • Page 24 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number North America L36822-001 South Africa L36824-001 Switzerland L36825-001 United Kingdom L36828-001 Chapter 3  Illustrated parts catalog...
  • Page 25: 4  Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver ●...
  • Page 26: Electrostatic Discharge Information

    Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the ● computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, ●...
  • Page 27: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V Removing DIPs (dual in-line packages) from plastic tube 400 V...
  • Page 28: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. ● Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...
  • Page 29: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.
  • Page 30: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.
  • Page 31: Caring For Wood Veneer (Select Products Only)

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Caring for wood veneer (select products only)
  • Page 32 Search collect Chrome device logs. Technical bulletins To locate technical bulletins: Go to www.hp.com. Place the cursor over Problem solving to display more options. Select Support & Troubleshooting. Type the serial number, product number, or product name to go to the product support page.
  • Page 33 Table 4-3 Support information locations (continued) Service consideration Path to access information Near the bottom of the window, select Notebook PCs, and then select your location. Accessing support information...
  • Page 34: 5  Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
  • Page 35: Battery

    Remove the nine captive Phillips screws (1) that secure the bottom cover to the computer. Starting near the hinges, use a nonmarking, nonconductive tool to release the edges of the cover from the computer. To replace the bottom cover, reverse the removal procedures. Battery To remove the battery, use this procedure and illustration.
  • Page 36: Wlan Module

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.
  • Page 37 Table 5-3 WLAN module descriptions and part numbers Description Spare part number Intel 9560 802.11b/g/n/a/ac (2 × 2) and Bluetooth 5 L22634-002 Intel AX211 Wi-Fi 6e Bluetooth 5.2 WLAN M53366-002 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 38: Solid-State Drive

    If the WLAN antenna is not connected to the terminal on the WLAN module, install a protective sleeve on the antenna connector, as shown in the following illustration. To install the WLAN module, reverse this procedure. Solid-state drive To remove the M.2 solid-state drive, use this procedure and illustration. Table 5-4 Solid-state drive descriptions and part numbers Description...
  • Page 39: Rtc Battery

    Pull the drive away from the socket to remove it (2). To install the solid-state drive, reverse the removal procedures. NOTE: Solid-state drives are designed with a notch to prevent incorrect insertion. RTC battery To remove the RTC battery, use this procedure and illustration. Table 5-5 RTC battery description and part number Description...
  • Page 40: Usb/Audio Board

    Use a tool to release the battery from the computer (3). To install the RTC battery, reverse this procedure. USB/audio board To remove the USB/audio board, use this procedure and illustration. Table 5-6 USB/audio board description and part number Description Spare part number USB/audio board N07103-001...
  • Page 41: Speaker

    Lift the back of the board up, and then pull it into the computer to remove it (4). To install the USB/audio board, reverse this procedure. Speaker To remove the speaker, use this procedure and illustration. Table 5-7 Speaker description and part number Description Spare part number Speaker...
  • Page 42: Touchpad

    Remove the speaker from the computer (4). To install the speakers, reverse this procedure. Touchpad To remove the touchpad, use this procedure and illustration. Table 5-8 Touchpad description and part number Description Spare part number Touchpad N00689-001 Touchpad cable (in Cable Kit) N20852-001 Before removing the touchpad, follow these steps: Prepare the computer for disassembly (see...
  • Page 43: Heat Sink

    Remove the bracket (2). Disconnect the cable from the ZIF connector on the touchpad (1). Lift the cable off the screw at the upper-right of the touchpad (2). Peel the grounding tape off the touchpad (3). Remove the six Phillips M2.0 × 2.5 screws (4) that secure the touchpad to the computer. Remove the touchpad from the computer (5).
  • Page 44 Before removing the heat sink, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 28). Remove the bottom cover (see Bottom cover on page 28). Disconnect the battery cable from the system board (see Battery on page 29).
  • Page 45: Power Connector Cable

    heat sink and system board spare part kits. The following illustration shows the replacement thermal material locations. Thermal paste is used on the heat sink (1) and system board component (2) as shown in the following illustration. To install the heat sink, reverse this procedure. Power connector cable To remove the power connector cable, use this procedure and illustration.
  • Page 46: System Board

    Remove the power connector cable from the computer (3). To install the power connector cable, reverse this procedure. System board To remove the system board, use these procedures and illustrations. Table 5-11 System board descriptions and part numbers Description Spare part number System board (includes processor): All system boards use the following part numbers: xxxxxx-001: Non-Windows operating system...
  • Page 47 Heat sink (see Heat sink on page ● Remove the system board: Disconnect the following cables from the system board: USB/audio board cable (ZIF) (1) ● Display cable (ZIF) (2) ● Speaker cable (3) ● Power connector cable (4) ● Touchpad cable (ZIF) (5) ●...
  • Page 48: Display Assembly

    Lift the left side of the system board up, and then pull the board to the left to remove it from the computer (4). To install the system board, reverse this procedure. Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. Before removing the display panel, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page...
  • Page 49 Remove the seven Phillips M2.5 × 5.0 screws (1) that secure the display assembly to the computer. Open the computer (2), and separate it from the display (3). Slide the hinge cover to the right, and then remove it from the display. NOTE: When installing the hinge cover, align the cover with the marks, press onto the bezel, and then slide the cover left until it clicks into place.
  • Page 50 If you need to remove the display bezel: Remove the two Phillips M2.0 × 4.0 screws (1) that secure the bezel to the display. Insert a thin tool under the bezel and pull it around the entire bezel to release it (2). Remove the display bezel (3) from the display assembly.
  • Page 51 Disconnect the cable from the ZIF connector on the camera module (1), and then carefully release ▲ the module from the display (2). (The module is attached with double-sided adhesive.) The camera module is available as spare part number N07105-001. If you need to remove the display panel: NOTE: The display panel comes with the hinge brackets installed.
  • Page 52 Lift the panel off the display assembly and place it next to the display (3). NOTE: You have to pull on the tape multiple times before it is completely removed. Display panels are available as the following spare part numbers: N08932-001: FHD, antiglare, UWVA, nontouch N08933-001: FHD, antiglare, UWVA, Touch-on panel (TOP) N08935-001: HD, antiglare, SVA, nontouch...
  • Page 53 If you need to remove the display cable, peel the tape off the connector on the back of the panel (1), disconnect the cable from the panel (2), and then remove the cable from the left hinge and clips in the display rear cover (3).
  • Page 54 If you need to remove the camera cable from the display rear cover: Disconnect the cable from the camera module (1). Peel the cable off the inside of the display rear cover (2), and then remove the cable from the clips along the bottom of the display rear cover (3).
  • Page 55: Top Cover With Keyboard

    Peel the antennas off the top of the display rear cover (2). The WLAN antennas are available as spare part number N07099-001. The display rear cover is available spare part numbers N00685-001. To reassemble and replace the display assembly, reverse these procedures. Top cover with keyboard The top cover with keyboard remains after removing all other spare parts from the computer.
  • Page 56 Table 5-13 Spare part country codes (continued) For use in country or region Spare part For use in country or region Spare part For use in country or region Spare part number number number France -051 Portugal -131 Ukraine -BD1 Germany -041 Romania...
  • Page 57: 6  Computer Setup (Bios), Tpm, And Hp Sure Start

    NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. To start Computer Setup, turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Navigating and selecting in Computer Setup You can navigate and select in Computer Setup using one or more methods.
  • Page 58: Updating The Bios

    Updating the BIOS Updated versions of the BIOS might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 59: Downloading A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Select the Search icon (select products only) from the taskbar, type support, and then select the HP Support Assistant app. – or –...
  • Page 60: Tpm Bios Settings (Select Products Only)

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration.
  • Page 61: 7  Backing Up, Restoring, And Recovering

    Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: Go to http://www.hp.com, search for HP Cloud Recovery, and then select the result that matches the ▲...
  • Page 62: Creating A System Restore

    You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool.
  • Page 63: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order, the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media.
  • Page 64: 8  Using Hp Pc Hardware Diagnostics

    ● Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is installed, you can access it from HP Support Assistant or the Start menu. Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Help and Support.
  • Page 65: Accessing Hp Pc Hardware Diagnostics Windows From Hp Support Assistant

    Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu. Select the Start button, and then select All apps (select products only).
  • Page 66: Downloading Hp Hardware Diagnostics Windows By Product Name Or Number (Select Products Only)

    HP UEFI support environment because only .exe files are provided. For more information, see Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.
  • Page 67: Starting Hp Pc Hardware Diagnostics Uefi

    Select Contact HP, accept the HP privacy disclaimer, and then use a mobile device to scan the failure ID ▲ code that appears on the next screen. The HP Customer Support - Service Center page appears with your failure ID and product number automatically filled in. Follow the on-screen instructions.
  • Page 68: Downloading Hp Pc Hardware Diagnostics Uefi By Product Name Or Number (Select Products Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive.
  • Page 69 Set the location for downloading the diagnostic tools. This feature provides access to the tools from the ● HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.
  • Page 70: 9  Specifications

    Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When traveling with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 9-1 Computer specifications Metric...
  • Page 71: 35.6 Cm (14.0In) Display Specifications

    35.6 cm (14.0in) display specifications This section provides specifications for your display. Table 9-2 Display specifications Metric U.S. Active diagonal size 35.6 cm 14.0 in Resolution 1920 × 1080 (FHD) 1366 × 768 (HD) Surface treatment Antiglare (nontouch) Brightness 250 nits Viewing angle UWVA Backlight...
  • Page 72: 10  Statement Of Memory Volatility

    No applications, features, or functionality were added to or installed on the system. ● Following system shutdown and removal of all power sources from an HP business computer system, personal data can remain on volatile system memory (DIMMs) for a finite period of time and also remains in nonvolatile memory.
  • Page 73 If an asset or ownership tag is set, select the Security menu and scroll down to the Utilities menu. Select System IDs, and then select Asset Tracking Number. Clear the tag, and then make the selection to return to the prior menu. If a DriveLock password is set, select the Security menu, and scroll down to Hard Drive Utilities under the Utilities menu.
  • Page 74: Nonvolatile Memory Usage

    8 MB Provides Data cannot be written to This memory is flash (select protected this device via the host protected by the HP models only) backup of processor. The content is Sure Start Embedded critical managed solely by the Controller.
  • Page 75 A utility must be used Computer Setup (BIOS) or for writing data to this a custom utility. memory and is available on the HP website; go to http://www.hp.com/ support. Select Find your product, and then follow the on-screen instructions.
  • Page 76: Questions And Answers

    HP ProtectTools Security flash. Manager. Questions and answers Use this section to answer your questions about nonvolatile memory. How can the BIOS settings be restored (returned to factory settings)? IMPORTANT: The restore defaults feature does not securely erase any information on your hard drive.
  • Page 77 HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS.
  • Page 78: Using Hp Sure Start (Select Products Only)

    BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start restores the BIOS to its previously safe state, without user intervention. Those select computer models ship with HP Sure Start configured and enabled.
  • Page 79: 11  Power Cord Set Requirements

    Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V ac to 120 V ac, or from 220 V ac to 240 V ac. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 80 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland...
  • Page 81: 12  Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.
  • Page 82: Index

    55 computer specifications 64 spare part number 13 battery connector, power 5 spare part numbers 37 illustrated 13 HP PC Hardware Diagnostics UEFI spare part number 13 downloading 61 battery light 5 display failure ID code 60 BIOS specifications 64, 65...
  • Page 83 USB flash drive 56 display 64, 65 product description 2 recovery media 55 hard drive 64 USB SuperSpeed 4, 5 creating using HP Cloud Recovery static electricity 19, 20 USB Type-C power connector and Download Tool 55 support information 25 SuperSpeed port 5...
  • Page 84 system memory, removing personal removal 30 data from volatile 66 spare part number 13 system restore 56 spare part numbers 30 system restore point, creating 55 workstation guidelines 19 top cover with keyboard illustrated 13 spare part number 13 spare part numbers 49 touchpad illustrated 13 removal 36...

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