If A Component Is Not Detected - HP Brio BA300 User Manual

4 e-Diagtools Hardware Detection

If a Component is Not Detected

If a Component is Not Detected
If one of your computer's hardware components does not appear in the hardware
detection screen:
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NOTE
e-Diagtools does not test components that have not been detected. However, we
recommend that you continue with the basic system test to verify that the underlying
components are functioning correctly.
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The component may not be working. Consult your computer's documentation
(available on the HP support web site, described on page 6) for information about
troubleshooting for this component.
The component is not an HP component.
You are not using an up-to-date version of e-Diagtools. If this is the case, you can
download the latest version from the HP support web site (described on page 6).
The keyboard and mouse are tested, even though they do not appear in the hardware
detection screen.
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