E-Diagtools For Windows" Commands; Support Ticket - HP Brio BA300 User Manual

8 e-Diagtools for Windows

"e-Diagtools for Windows" Commands

"e-Diagtools for Windows" Commands
This section describes the e-Diagtools for Windows commands available on the
Command Bar.

Support Ticket

The command opens a drop-down menu with options to view the latest
Support Ticket
Support Ticket, send the Support Ticket to the service provider's support address via
email, or to generate a new Support Ticket and update the stored Support Ticket data.
The option permits a user to create or update text in dedicated comment fields,
Comments
which supplement the information provided by the Support Ticket. This can be useful
where notes or special explanations are required.
The Support ticket can also be printed or saved to a file.
The Icon Bar contains icons to view the Support Ticket ( ), to add comments
View
( ) to save the Support Ticket to file ( ) and to print out the Support
Comments Save As
Ticket ( ).
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