If A Component Is Not Detected - HP Evo D310 Micro-Desktop User Manual

3 e-Diagtools Hardware Detection

If a Component is Not Detected

If a Component is Not Detected
If one of your computer's hardware components does not appear in the hardware
detection screen:
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NOTE e-Diagtools does not test components that have not been detected. However, we
recommend that you continue with the basic system test to verify that the underlying
components are functioning correctly.
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The component may not be working. Consult your computer's documentation
(available on the HP support web site, described on page 7) for information about
troubleshooting for this component.
The component is not an HP component.
You are not using an up-to-date version of e-Diagtools. If this is the case, you can
download the latest version from the HP support web site (described on page 7).
The PS2 keyboard and PS2 mouse are tested, even though they do not appear in the
hardware detection screen. (However for Notebook PCs, the PS2 mouse is not
currently tested.)
The hardware test for that component may not be available. For more information,
refer to the Readme file for your version of e-Diagtools, available on the HP support
web site (described on page 7).
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