Step 4: Set The Parameters For Sending The Support Ticket; Step 5: Save The Parameters; Hp Toptools - HP Brio BA300 User Manual

Hp brio ba300: supplementary guide

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3 Updating the BIOS and Sending the Support Ticket

Advanced Users: Setting Up the e-Features

If this parameter is not correct, press

and then type in the correct FTP address.

<F5>

Step 4: Set the Parameters for Sending the Support Ticket

Enter your email address and your support provider's email address in the space

provided.

NOTE

It is important that you have a prior agreement with your support provider before

sending the Support Ticket.

At this stage, all networking parameters must be correct. Press

to continue; this

<F2>

will ensure that these parameters are saved.

It is also possible to enter all the network parameters needed by e-Diagtools using HP

Toptools Device Manager (version 5.0 or higher) or Toptools Agents (version 5.0 or

higher). For more information, refer to the e-Diagtools Administrator's Guide,

available on your HP computer's support web site (refer to page 6 for web addresses).

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