Hint
Troubleshooting and Maintenance
Getting Assistance for Your Notebook
Printing problems
You can solve most printing problems by using the printing troubleshooter in Windows
Help and Support.
If a printer doesn't print
• Make sure the printer is on and has paper in it.
• Make sure you are using the correct printer cable or cable adapter, and that the cable
is secure at both ends.
• Check for printer errors.
If the left edge of printed output is missing
• Certain applications may not work properly with 600-dpi printers. If you're using
such a printer, try selecting a compatible printer driver for a 300-dpi printer. For
example, if you were using a 600-dpi HP LaserJet printer, you might try using the
HP LaserJet IIIsi driver (300 dpi).
If an infrared printer doesn't print
• Make sure the printer is on and has paper in it.
• Check for printer errors.
• Make sure Windows is running; otherwise infrared printing is not available.
• See "Infrared Problems" on page 104.
Startup Problems
If the notebook doesn't respond when you turn it on
• Connect the AC adapter.
• Reset the notebook by using a pen or straightened paper clip to press the reset switch
on the back of the notebook. Then press the power button to turn the notebook on.
• Don't use the touch pad while booting or resuming.
• If the notebook still doesn't respond, remove the battery and AC adapter, and remove
any PC Card. Then reset the notebook using the reset switch on the back of the
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Reference Guide