Pc Card (Pcmcia) Problems - HP Pavilion XZ335 Reference Manual

Troubleshooting and Maintenance
Getting Assistance for Your Notebook
• Disable the internal modem:
1. Click Start, Control Panel, Performance and Maintenance, System. On the
Hardware tab, open the Device Manager.
2. Double-click Modem to list the current modem devices.
3. Double-click the internal modem, then select the option to disable the modem.
• Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the hardware tab, open the Device Manager, then double-
click Universal Serial Bus controllers.
If the parallel port is not working
• Make sure the port connection is secure.
• Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Ports (COM & LPT).
• Test the ports with the e–Diagtools diagnostics—see "Testing the Hardware" on
page 120.
If the USB port is not working
• Contact the vendor of the peripheral device—and the HP Notebook Web site
(www.hp.com/notebooks)—for the latest versions of the USB drivers and the driver
for the device.
• Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Universal Serial Bus controllers.
• Test the USB port with the e–Diagtools diagnostics—see "Testing the Hardware" on
page 120.

PC card (PCMCIA) problems

If the notebook doesn't recognize a PC Card
• Remove and reinsert the PC Card.
• Put the notebook on standby, then resume.
• Restart the notebook.
112 Reference Guide