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HP Pavilion XZ335 Reference Manual

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  • Page 1 HP Notebook PC Reference Guide...
  • Page 2 Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks and Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1070 NE Circle Blvd., MS 425E Corvallis, OR 97330 Reference Guide...

  • Page 3: Important Safety Information

    UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
  • Page 4 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
  • Page 5 Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Support Policy for Support Pack of Operating Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released.

  • Page 7: Table Of Contents

    Contents Getting Started with Your HP Notebook...11 Taking Inventory...12 What’s in the box?...12 To buy accessories...13 To find more information ...13 Identifying Parts of the Notebook ...14 Front view ...14 Back view...15 Bottom view ...16 Status lights ...17 Multimedia buttons and status panel (selected models) ...19 Setting Up Your Notebook...20...
  • Page 8 To safeguard your data ...44 To extend the life of the display ...44 To clean your notebook ...44 Batteries and Power Management...45 Managing Power Consumption...46 How the notebook manages power automatically ...46 To manage power manually ...48 Using Battery Power ...49 To check battery status ...49 To respond to a low-battery warning...50 To recharge the battery...50...
  • Page 9 To prepare a new hard disk drive ...96 Troubleshooting and Maintenance...97 Troubleshooting Techniques ...98 Getting Assistance for Your Notebook ...99 To get help from HP Instant Support...99 Audio problems ...99 CD and DVD problems ...100 Display problems...101 Floppy disk drive problems ...103 Hard disk drive problems ...103...
  • Page 10 HP Support and Service ...129 Getting Assistance for Your Notebook ...130 To get help from the Web...130 To contact HP for support or service...131 To receive repair service ...133 To prepare your notebook for shipment ...134 Hewlett-Packard Limited Warranty Statement ...135 Reference Information...137...

  • Page 11: Getting Started With Your Hp Notebook

    Getting Started with Your HP Notebook Reference Guide...

  • Page 12: Taking Inventory

    Getting Started with Your HP Notebook Taking Inventory Taking Inventory Congratulations! Your HP notebook computer sets a new standard in personal computing. Although compact and easy to carry, your notebook is made with the quality and attention to detail that are the hallmark of Hewlett-Packard.

  • Page 13: To Buy Accessories

    DVD in \hp\Library. Online HP Notes For late-breaking information available after the manuals were completed, see the HP Notes—click Start, All Programs, HP Library, HP Notes, or look on the Recovery CD or DVD in \hp\Library. Microsoft Windows This is shipped with your notebook and contains information about using the version manual of Microsoft Windows shipped with your notebook.

  • Page 14: Identifying Parts Of The Notebook

    Getting Started with Your HP Notebook Identifying Parts of the Notebook Identifying Parts of the Notebook Front view 1. One-Touch buttons (programmable). 2. Power button. 3. Keyboard status lights: Caps Lock, Num Lock, CD or DVD drive activity. 4. Touch pad/scroll pad on-off button (with on-off indicators on either side).

  • Page 15: Back View

    19. S-video (TV out) port (colored yellow) (selected models). 20. Reset switch. 21. Kensington lock slot (security connector). 22. LAN port and indicators. Getting Started with Your HP Notebook Identifying Parts of the Notebook 23. Modem. 24. IEEE 1394 connector (selected models). 25. SD-MMC Card slot.

  • Page 16: Bottom View

    Getting Started with Your HP Notebook Identifying Parts of the Notebook Bottom view 32. Infrared port (selected models). 33. Battery. 34. CD/DVD drive latch. 35. RAM cover. Reference Guide 36. Battery latch. 37. Docking port. 38. Mini-PCI cover (no user-replaceable parts inside).

  • Page 17: Status Lights

    • Amber: the AC adapter is connected and the battery is charging. • Red: the AC adapter is connected and the battery has a fault. • Off: the AC adapter is not connected or the battery is missing. Getting Started with Your HP Notebook Identifying Parts of the Notebook Reference Guide...
  • Page 18 Getting Started with Your HP Notebook Identifying Parts of the Notebook The keyboard status lights, located above the keyboard, indicate the states of keyboard locks and the CD/DVD player. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.)

  • Page 19: Multimedia Buttons And Status Panel (Selected Models)

    Getting Started with Your HP Notebook Identifying Parts of the Notebook Multimedia buttons and status panel (selected models) 1. MP3 player launch button. 2. Previous track. 3. Next track. 4. Status panel button. 5. Status panel. 6. Play/Pause. 7. Stop.

  • Page 20: Setting Up Your Notebook

    If you are using your notebook as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This can reduce the risk of ergonomic injury. See “Working in Comfort” in the online HP Library.
  • Page 21 Getting Started with Your HP Notebook Setting Up Your Notebook • Insert the front end of the battery into the battery compartment on the bottom of the notebook, then press the back end in until the battery clicks into place.

  • Page 22: Step 2: Connect Ac Power

    Use only the HP AC adapter included with your notebook (or other approved 75- watt adapter). Do not use a 60-watt adapter, such as HP F1454A or F1781A. Using any other AC adapter could damage the notebook and may void your warranty—...

  • Page 23: Step 3: Connect A Phone Line

    3. Plug the other end of the cord into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter. For details about using the modem, see “Using the Modem” on page 54. Getting Started with Your HP Notebook Setting Up Your Notebook Reference Guide...

  • Page 24: Step 4: Turn On The Notebook

    Getting Started with Your HP Notebook Setting Up Your Notebook Step 4: Turn on the notebook • Press the power button above the keyboard. The notebook then boots up, and Windows starts automatically. Note Your notebook comes with a factory-installed DVD, DVD/CD-RW, or similar drive.

  • Page 25: Step 6: Register Your Notebook

    PC card modem or an external modem—or you can register by phone or fax. By phone You can register by calling your HP Customer Care Center. See “To contact HP for support or service” on page 131 for the phone number. By fax If you have a printer connected to your notebook, you can print a registration form and fax it to HP.

  • Page 27: Basic Operation

    Basic Operation Reference Guide...

  • Page 28: Operating Your Notebook

    Basic Operation Operating Your Notebook Operating Your Notebook You can start and stop your notebook using its power button. However, at certain times you may want to use other methods to start or stop the notebook—depending on power considerations, types of active connections, and start-up time. Note This manual describes your notebook in its original factory configuration, with all settings at their default values.

  • Page 29: To Reset The Notebook

    To reset the notebook Occasionally, you may find that Windows or the notebook has stopped responding, and will not let you turn the notebook off. If this happens, try the following in the order listed. • If possible, shut down Windows: press Ctrl+Alt+Del, then click Shut Down, Turn Off.

  • Page 30: To Change The Boot Device

    (LAN). 1. Click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press Esc to display the Boot menu. 3. Use the arrow keys to select the boot device, and press Enter. If you want to boot from a specific device whenever it is present, change the boot order using the BIOS configuration utility—see “To run the BIOS configuration utility”...
  • Page 31 You can customize the operation of many of these devices: you can change the click button and scroll pad actions, double-click speed, pointer speed, and more: click Start, Control Panel, Printers and Other Hardware, Mouse. Note The touch pad and scroll pad are automatically disabled when the notebook is docked in a port replicator that has a PS/2 mouse connected.

  • Page 32: To Use The Fn Hot Keys

    Basic Operation Operating Your Notebook To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. • To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.

  • Page 33: To Use The One-Touch Buttons

    1. Click Start, All Programs, Hewlett-Packard, Notebook, HP One-Touch, HP One- Touch Configuration. 2. On the HP One-Touch tab, click the button you want to reprogram. 3. Type a label for the button, then select the application, document, folder, or Web site you want the button to open.

  • Page 34: To Use The Windows And Applications Keys

    Basic Operation Operating Your Notebook To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application.

  • Page 35: To Use The Alt Gr Key

    Changing the brightness • Press Fn+F1 or Fn+F2 to decrease or increase (respectively) the display’s brightness. –or– • Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings. You can also add a display settings icon in the taskbar for quick access. Hint To maximize your battery operating time, set the brightness to the lowest level you can view comfortably.

  • Page 36: To Adjust The Volume

    • Click Start, All Programs, Hewlett-Packard, Notebook, Desktop Zoom, Desktop Zoom. If this program is not installed on your notebook, you can download it from the HP Business Support Web site (www.hp.com/go/bizsupport). Using an external monitor If you want, you can attach an external monitor to your notebook. See “To use an external monitor”...

  • Page 37: To Mute The Notebook

    To mute the notebook Your notebook provides several ways to mute its speakers without changing the volume setting. This can be handy when you want to block all speaker output regardless of what the notebook is doing. • Press Fn+Backspace to toggle the mute function. •...

  • Page 38: Securing Your Notebook

    BIOS configuration utility 1. Click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F2 to enter the BIOS configuration utility. 3. In the Security menu, enter or modify the Admin password or User password as needed—see “Security Menu” on page 124.

  • Page 39: To Lock Your Computer

    To protect against unauthorized access or unauthorized undocking while your computer is running, lock the computer before leaving it unattended, or set up a screen saver with a password in Control Panel Display. • Press the HP Quick Lock button—the five One-Touch buttons are located above the main keyboard. –or–...

  • Page 40: To Protect Against Viruses

    Basic Operation Securing Your Notebook 3. Insert the lock into the security connector on the back of the notebook, and release the key. Store the key in a safe place away from the notebook. Note If you dock the notebook in the optional port replicator, you can use the security connector on the port replicator to secure it and the notebook—see the port replicator manual for details.

  • Page 41: Working In Comfort With A Notebook Pc

    HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Recovery CD or DVD in \hp\Library—as well as at www.hp.com/ergo.
  • Page 42 Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down.

  • Page 43: Taking Care Of Your Notebook

    Taking Care of Your Notebook Use the following recommendations to maintain your notebook during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.

  • Page 44: To Safeguard Your Data

    Basic Operation Taking Care of Your Notebook To safeguard your data • Do not use the touch pad or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy, tape, CD-RW, or network drives. •...

  • Page 45: Batteries And Power Management

    Batteries and Power Management Reference Guide...

  • Page 46: Managing Power Consumption

    Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’re running your notebook on battery power, you will want to maximize operating time without compromising performance. Your notebook is designed to help you reduce power consumption and extend battery life without needing to turn it off. •...
  • Page 47 CAUTION Make a habit of saving your work before allowing your notebook to go on standby. If power is interrupted while the notebook is on standby, any information that was not saved will be lost. The notebook can also go on standby, into hibernation, or turn off if battery power reaches a critically low level.

  • Page 48: To Manage Power Manually

    • The Max Battery scheme uses the lowest processor speeds while running on battery power, but uses medium and high processor speeds on AC power. • The Portable/Laptop option uses medium and high processor speeds on battery and AC power.

  • Page 49: Using Battery Power

    Using Battery Power To check battery status From the battery charge light The battery charge light on the front of the notebook shows whether the notebook’s battery is charging or fully charged—see “Status lights” on page 17. From the Windows taskbar The Windows taskbar includes a power icon that provides detailed battery status information.

  • Page 50: To Respond To A Low-Battery Warning

    Batteries and Power Management Using Battery Power To respond to a low-battery warning The notebook automatically alerts you when the battery power drops to a critically low level. If you do not restore power within a short time, the notebook then goes into hibernation.

  • Page 51: To Get The Most From Your Batteries

    To get the most from your batteries Follow these suggestions to make your battery’s power last as long as possible. • Plug in the AC adapter, especially when using a CD, DVD, or similar drive, or any external connections such as a PC Card or a modem. •...

  • Page 52: To Maximize Processor Speed

    1. Plug in the AC adapter. 2. Click Start, All Programs, Hewlett-Packard, Notebook, HP Battery Optimizer. 3. Follow the displayed instructions to test and condition your battery. The process could take up to 8 hours per battery. You can use the computer during the process.

  • Page 53: Modem And Network Connections

    Modem and Network Connections Reference Guide...

  • Page 54: Using The Modem

    Modem and Network Connections Using the Modem Using the Modem You can connect your notebook’s built-in modem or a PC Card or external modem to a telephone line and communicate with other notebooks throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes.
  • Page 55 3. Plug the other end of the phone cord into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter. 4. Check your modem’s country or region settings: click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options, Edit.

  • Page 56: To Connect To The Internet

    Modem and Network Connections Using the Modem To connect to the Internet Signing up with an Internet Service Provider Before you can connect to the Internet, you need to set up an account with an Internet Service Provider (ISP). In some countries, Hewlett-Packard provides easy Internet signup so that you can connect quickly to an ISP.

  • Page 57: To Dial In To A Network

    Note When using dial-up Internet access, closing Internet Explorer or other Internet applications may not disconnect the modem. To avoid unwanted phone charges, ask your Internet service provider how to configure your Internet access software to automatically disconnect the modem after use. To dial in to a network You can use the modem to dial in to a LAN (local area network) that supports dial-up connections.

  • Page 58: To Send And Receive E-Mail

    Modem and Network Connections Using the Modem To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your company’s communications system. You can use Outlook Express (included with your notebook) or an e-mail system of your choice. This topic includes instructions for using Outlook Express.

  • Page 59: To Send And Receive Faxes

    To send and receive faxes Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and the Fax Services software (including the Fax Console application) provided with Windows XP to send and receive faxes with your notebook.

  • Page 60: Connecting To A Lan

    Modem and Network Connections Connecting to a LAN Connecting to a LAN Connecting to a local area network (LAN) gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN 1.

  • Page 61: Making Wireless Network Connections (Selected Models)

    Making Wireless Network Connections (selected models) If your notebook includes IEEE 802.11 wireless capabilities, you can connect by radio to a wireless local area network (LAN) and access computers and other resources on the network. A wireless network provides all the functions of a typical “wired” network, but also provides for “roaming.”...

  • Page 62: To Turn Wireless Lan Communication On And Off

    Modem and Network Connections Making Wireless Network Connections (selected models) Creating a new computer-to-computer network (ad hoc) You can set up a new network available to other local computers. 1. Right-click the wireless network connection icon, then click Properties. 2. On the Wireless Networks tab, click Add to create a new network. 3.
  • Page 63 Making Wireless Network Connections (selected models) 2. The wireless indicator light is lit whenever the wireless function is on. If the indicator isn’t lit, do one of the following: Press the wireless on-off button on the left side of the notebook. –or–...

  • Page 64: Making Wireless Bluetooth Connections (Selected Models)

    Modem and Network Connections Making Wireless Bluetooth Connections (selected models) Making Wireless Bluetooth Connections (selected models) If your notebook includes Bluetooth wireless capabilities, you can use it to make short- range radio connections to a wireless personal area network (WPAN), and access other Bluetooth-compatible devices, such as other computers, cell phones, and printers.

  • Page 65: To Prepare For Bluetooth Connections

    To prepare for Bluetooth connections Before you use your notebook to access other Bluetooth devices, you should configure it as follows: 1. Right-click the Bluetooth Connection Manager icon in the taskbar, and select Options. 2. On the General tab, give your notebook a unique name that will identify it to other Bluetooth users, and set the computer type to Notebook.
  • Page 66 Modem and Network Connections Making Wireless Bluetooth Connections (selected models) Connecting to a serial printer or other serial Bluetooth device You can connect applications on your notebook to Bluetooth serial devices—for example, you could print from a word processor to a Bluetooth serial printer. 1.

  • Page 67: Add-On Devices

    Add-On Devices Reference Guide...

  • Page 68: Using Plug-In Modules

    Add-On Devices Using Plug-In Modules Using Plug-In Modules You can use the plug-in module in your notebook: • DVD drive (selected models). • DVD/CD-RW combo drive (selected models). • Weight-saving module (to reduce travel weight and protect your module bay). To replace a plug-in module CAUTION Before disconnecting a plug-in module, you must turn off the notebook—otherwise,...
  • Page 69 2. Slide the module release latch (on the bottom of the notebook) toward the back of the notebook. 3. Grasp the module and pull it out. 4. Slide the new module into the notebook until it clicks into place. To save weight and protect the module bay when traveling, insert the weight-saving module provided with your notebook.

  • Page 70: To Insert Or Remove A Cd Or Dvd

    Add-On Devices Using Plug-In Modules To insert or remove a CD or DVD CAUTION Do not remove a CD or DVD while the notebook is reading it. Otherwise, the notebook could stop responding and you could lose data. Before opening the drive, make sure the drive is not running by pressing the multimedia Stop button (if available) or using the stop or eject control in your multimedia player software.
  • Page 71 Add-On Devices Using Plug-In Modules If the notebook loses power, or if you have removed the drive module from the notebook, you can manually open the drive to remove a disk. • Use a pin or straightened paper clip to press the release switch on the drive door to open it.

  • Page 72: To Play Audio Cds

    Add-On Devices Using Plug-In Modules To play audio CDs If your notebook includes the multimedia buttons and status panel, you can use them to control the notebook’s DVD/CD-RW drive. • If the notebook is turned on, you can use the multimedia buttons to control the Windows Media Player or MusicMatch Jukebox (depending on your notebook model) for playing CDs.

  • Page 73: To Use The Status Panel (Selected Models)

    To use the status panel (selected models) The notebook’s status panel can show the time and date, battery status, power status, and the status of the notebook’s CD/DVD player. • Press the status panel button several times to display the information you want. The first press turns on the backlight.

  • Page 74: To Play Dvd Movies

    1. Insert the DVD into the drive. The first time you insert a DVD movie into the notebook, you are asked to select the default player software. For optimum performance, HP recommends that you select InterVideo WinDVD. 2. If the movie doesn’t start automatically, click Start, All Programs, Multimedia, DVD Player, InterVideo WinDVD.

  • Page 75: To Create Or Copy Cds

    “PC Friendly” that is included with many DVDs. HP recommends against installing PC Friendly on your notebook, as it can cause your DVD player to perform erratically and produce errors. If this happens, uninstall PC Friendly and restart your notebook.

  • Page 76: Connecting Pc Cards

    Add-On Devices Connecting PC Cards Connecting PC Cards The notebook’s PC Card slot is available for storing data and expanding the communication capabilities of the notebook. The notebook supports one standard Type II PC Card (PCMCIA and CardBus). Zoomed Video cards are not supported. To insert or remove a PC Card Inserting a PC Card 1.
  • Page 77 2. Press the eject button to pop it out, then press it in again to eject the PC Card. Finding tested PC Cards For the current listing of PC Cards that have been tested and approved for use with your notebook, visit the Accessories section of the HP Notebook Web site www.hp.com/notebooks). Add-On Devices...

  • Page 78: Connecting Sd Cards And Mmc Cards

    • SD: Toshiba (8MB, 16MB, 32MB), Panasonic (64MB), SanDisk (32MB, 64MB, 128MB), PNY (64MB, 128MB), Lexar (64MB, 128MB). • MMC: SanDisk (16MB), JVC (8MB, 64MB), Panasonic (8MB). Visit the HP Web site (www.hp.com/cposupport/software.html) to get an update on any other available cards and drivers. Important Some cards might not be compatible with this notebook.
  • Page 79 Finding tested SD Cards and MMC Cards For the current listing of SD Cards and MMC Cards that have been tested and approved for use with your notebook, visit the Accessories section of the HP Notebook Web site (www.hp.com/notebooks). Reference Guide...

  • Page 80: Connecting External Devices

    Add-On Devices Connecting External Devices Connecting External Devices Your notebook’s connectors make it easy for you to use a wide variety of external devices: • Printer or other parallel device. • Universal serial bus (USB) devices. • External keyboard and mouse. •...

  • Page 81: To Connect A Printer Or Other Parallel Device

    Add-On Devices Connecting External Devices Locating connectors on the notebook 1. Parallel port (burgundy). 2. External monitor (VGA) port (blue). 3. USB ports (2). 4. S-video (TV out) port (yellow). 5. LAN port and indicators. 6. Modem port. 7. IEEE 1394 port. 8.

  • Page 82: To Connect An External Keyboard Or Mouse

    USB device. Some USB devices can be connected to the notebook in series (called a daisy-chain connection). Note If you have problems making this connection, contact the device manufacturer and the HP Business Support Web site (www.hp.com/go/bizsupport) for the latest version of the driver for the device. Reference Guide...

  • Page 83: To Connect A Usb Floppy Disk Drive

    • Connect the cable from the USB floppy drive directly to the notebook’s USB port. If you have questions about the installation, configuration, or general use of your USB floppy disk drive, consult your Reference or Startup Guides or contact the nearest HP Customer Care Center: •...

  • Page 84: To Connect An Audio Device

    Add-On Devices Connecting External Devices To connect an audio device Your notebook includes a built-in microphone (at the top of the display) that you can use to record voice, sound, and music. You can also plug in headphones, external speakers, an external microphone, or a line in from a stereo or other audio device.

  • Page 85: To Use A Tv Set As A Monitor

    –or– Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. You can add a display settings icon in the taskbar for quick access. • If you need to use both displays at once, press Fn+F5 repeatedly until the image shows on both displays.
  • Page 86 HP recommends using the S-video connection. If the only connection available on your TV set is composite video, HP suggests using a good quality standard cable in order to get the correct signal to your TV set. For more information on composite video connections, contact HP Technical Support.

  • Page 87: To Connect An Infrared Device (Selected Models)

    1. Connect the TV set (see “To connect a TV set” above). 2. Insert the DVD into the DVD drive. 3. Press the HP TV Now button to activate the TV display. To connect an infrared device (selected models) If your notebook includes an infrared port—located on the front of the notebook—you can use it to provide serial communication between the notebook and other infrared devices, such as printers or other computers.

  • Page 88: To Use The Port Replicator

    Add-On Devices Connecting External Devices Transferring files through an infrared connection You can use your notebook’s infrared port to transfer files. • Click Start, Control Panel, Printers and Other Hardware, Wireless Link. See the Windows online help for instructions on using Wireless Link. To use the port replicator You can use the optional port replicator to connect external components to your notebook.

  • Page 89: To Connect An Ieee 1394 Device

    • Attach the device’s cable to the IEEE 1394 port on the notebook’s left side. Windows automatically recognizes the device. Note If you have problems making this connection, contact the device manufacturer and the HP Business Support Web site www.hp.com/go/bizsupport) for the latest version of the driver for the device. Add-On Devices Connecting External Devices...

  • Page 90: Installing Additional Ram

    Add-On Devices Installing Additional RAM Installing Additional RAM Your notebook has no memory (RAM) built in, but has two slots for removable RAM modules: the system RAM slot beneath the keyboard (which contains a module installed at the factory), and an expansion slot on the bottom of the unit. You can use both of these slots to expand your unit’s RAM.

  • Page 91: To Remove A Ram Expansion Module

    To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one. CAUTION Your notebook’s chips are extremely sensitive to static electricity, and can be permanently damaged by it. Handle the RAM module only by its edges. Before installing the memory module, discharge your body’s static electricity by touching the metal shielding around the connectors on the rear of the notebook.
  • Page 92 Add-On Devices Installing Additional RAM 1. Turn off the notebook: click Start, Turn Off Computer, Turn Off. 2. Important: unplug the AC adapter, if present, and remove the battery. 3. Open the display so that it lays flat. 4. Remove the screws from the back of the display hinge covers. 5.
  • Page 93 CAUTION When opening the keyboard, be careful not to pull on the cable connecting the keyboard to the notebook. 8. Raise the top edge of the keyboard, then fold it onto the front of the case. WARNING Do not touch the metal surfaces inside the notebook until they have cooled off. They could be very hot if the notebook was running recently.
  • Page 94 Add-On Devices Installing Additional RAM 12. Move the keyboard back into position. Slide its front edge into the notebook’s case, then lower the top of the keyboard into place. 13. Retighten the three screws along the top of the keyboard. 14.

  • Page 95: Replacing The Hard Disk Drive

    Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove both hard drive retaining screws from the bottom of the notebook. 3.

  • Page 96: To Prepare A New Hard Disk Drive

    Add-On Devices Replacing the Hard Disk Drive 1. Remove all four screws from the holder and drive case, then lift the drive out of the holder. 2. Insert the drive into the holder, then reinstall all four screws into the holder and drive case.

  • Page 97: Troubleshooting And Maintenance

    Troubleshooting and Maintenance Reference Guide...

  • Page 98: Troubleshooting Techniques

    • See the Microsoft Windows manual shipped with your notebook. • For updated information, see the HP Notes in the online HP Library or on the Recovery CD or DVD in \hp\Library. • Find technical tips and software updates for your notebook at the HP Business Support Web site www.hp.com/go/bizsupport).

  • Page 99: Getting Assistance For Your Notebook

    Getting Assistance for Your Notebook To get help from HP Instant Support To get online technical support for your notebook, click Start, Help and Support (or All Programs), HP Instant Support. Audio problems If no sound is audible • Press Fn+Page Up several times.

  • Page 100: Cd And Dvd Problems

    DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes.

  • Page 101: Display Problems

    • Remove the disk from the drive, then restart the notebook. • If you created the CD on a CD-RW drive module, try using a different media brand, such as the recommended HP C4403A (CD-R) or C4404A (CD-RW) media. Read and write quality may vary for other media.
  • Page 102 These cosmetic imperfections may be visible under varying display conditions, and can appear as bright, dim, or dark spots. This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP notebook display. Reference Guide...

  • Page 103: Floppy Disk Drive Problems

    HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections. TFT displays can have a small number of cosmetic imperfections and still conform to HP’s cosmetic quality specifications, including the following:...

  • Page 104: Heat Problems

    Troubleshooting and Maintenance Getting Assistance for Your Notebook If files are corrupted • Check the hard disk: open My Computer, select the disk you want to scan, click File, Properties, and use the Tools tab. • Run the Norton AntiVirus program—see “To protect against viruses” on page 40. •...

  • Page 105: Keyboard And Pointing Device Problems

    apart, with no obstructions between them. Sunlight, heat from nearby equipment, and other sources of infrared radiation can also cause transmission errors. • Make sure only one application is using the infrared port. Keyboard and pointing device problems If the pointer is difficult to control •...

  • Page 106: Lan Problems

    Troubleshooting and Maintenance Getting Assistance for Your Notebook If you can’t type the euro symbol • Hold Alt GR when you press the marked key. • The euro symbol is not on the U.S. English keyboard. Make sure the embedded keypad is active (Fn+F8) and Num Lock is on, then hold Alt while typing 0128 on the numeric keypad.

  • Page 107: Memory Problems

    Windows Help and Support. • Not all third-party memory cards have been tested for use with the notebook. Please check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested memory cards.
  • Page 108 Troubleshooting and Maintenance Getting Assistance for Your Notebook • If you have call-waiting, disable it—your telephone company can provide instructions. • Eliminate extra connections in the line. If possible, connect directly to the wall jack. • Try another telephone line, preferably one normally used for a fax machine or modem.
  • Page 109 • Contact your Internet Service Provider (ISP). It's possible that service may be unavailable temporarily or that your settings are incorrect. • Restart your notebook and attempt another connection. • Download the latest modem driver from the technical support area of the HP notebook Web site (www.hp.com/notebooks). • Run the modem diagnostics: 1.
  • Page 110 Troubleshooting and Maintenance Getting Assistance for Your Notebook If the modem isn’t detected • Check the modem setup. In Control Panel, open Phone and Modem Options. • Click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager. If the modem is disabled, try to enable it. If it has a conflict, try disabling another device.

  • Page 111: One-Touch Button Problems

    One-Touch button problems If One-Touch buttons are not working properly • Make sure the items associated with the buttons are the ones you want—see “To use the One-Touch buttons” on page 33. If the onscreen display does not appear when pressing a One-Touch button •...

  • Page 112: Pc Card (Pcmcia) Problems

    • Test the ports with the e–Diagtools diagnostics—see “Testing the Hardware” on page 120. If the USB port is not working • Contact the vendor of the peripheral device—and the HP Notebook Web site (www.hp.com/notebooks)—for the latest versions of the USB drivers and the driver for the device.

  • Page 113: Performance Problems

    • Check the HP Business Support Web site www.hp.com/go/bizsupport) for information about installing certain PC Cards. • Make sure your notebook supports the problem PC Card: check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested PC Cards.

  • Page 114: Power And Battery Problems

    Troubleshooting and Maintenance Getting Assistance for Your Notebook • Restart the notebook. • Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out. • If the notebook’s hard disk drive frequently runs (as indicated by the hard drive light on the front of the notebook) while the notebook appears to be paused or running slowly, Windows is likely spending excess time writing to its swap file on the notebook’s hard disk.
  • Page 115 • Move the notebook away from any nearby heat source. Unplug the AC adapter and allow the battery to cool down. If the battery gets too hot, it will not charge properly. • If available, try another battery and AC adapter. If the notebook has a short operating time •...

  • Page 116: Printing Problems

    • Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300 dpi).

  • Page 117: Standby And Resume Problems

    AC adapter, and turn on the notebook by pressing the power button. • If you still get no response, call HP for assistance. If the notebook won’t boot from battery power • Make sure the battery is properly inserted and fully charged. Check the battery’s charge by clicking the power icon in the taskbar, or using Power Options in Control Panel.

  • Page 118: Wireless Problems

    Troubleshooting and Maintenance Getting Assistance for Your Notebook If you have general problems resuming from standby or hibernation • Close all applications before going on standby or into hibernation. • If the problems appeared after you installed new software (including drivers, such as printer drivers), uninstall the software.
  • Page 119 You can connect, but the network is slow • Check whether you might be in an area served by more than one wireless LAN. If so, the LANs could be interfering with each other. • Move closer to the access point (for an infrastructure connection) or other wireless computer (for an ad hoc connection).

  • Page 120: Testing The Hardware

    To run the e–Diagtools diagnostic test Running basic tests and documenting the results 1. In Windows, click Start, All Programs, Hewlett-Packard, Notebook, HP e–Diagtools, e–Diagtools for Windows. 2. Click Support Ticket, and then click Update. e–Diagtools creates a new support ticket.
  • Page 121 Running advanced tests on specific hardware 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press F2 to run e–Diagtools. The first time you run the program, you are prompted to select the language for the program.

  • Page 122: Configuring The Notebook

    1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F2 to enter the BIOS configuration utility. 3. The pointing devices are not active in the BIOS configuration utility, so you will need to use the keyboard to navigate: •...
  • Page 123 Main Menu Setting Description BIOS Revision Shows the current BIOS version. Service ID (Born On Displays an identifier used for repair service. Date) Serial Number Displays the serial number as shown on the back of the unit. UUID Number Displays the value of the 16-byte UUID (Universally Unique ID) as 32 hex characters.
  • Page 124 Troubleshooting and Maintenance Configuring the Notebook Security Menu Setting Description User Password is Shows if a user password is set. Administrator Password Shows if an administrator password is set. Set User Password Press ENTER to set, change, or clear the user password. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters.

  • Page 125: Reinstalling And Updating Software

    • On your notebook’s hard drive under C:\hp\Drivers. • On the Recovery CD or DVD under \hp\Drivers. • On the HP Business Support Web site (www.hp.com/go/bizsupport). This Web site contains the latest updates of software drivers for different operating systems.

  • Page 126: To Replace Damaged Recovery Cds Or Dvds

    Windows XP supports the NTFS file system. To replace damaged Recovery CDs or DVDs If you lose or damage the Recovery CDs or DVDs, call the HP Customer Care Center for information about obtaining replacements. See “To contact HP for support or service” on page 131.

  • Page 127: To Update The Notebook Bios

    Installation utilities and instructions will be provided with the updates. To update Windows drivers From time to time, HP releases updated versions of the drivers for your notebook. These updates are intended to fix any problems that could be encountered in the drivers, and to keep your notebook running smoothly.

  • Page 129: Hp Support And Service

    HP Support and Service Reference Guide...

  • Page 130: Getting Assistance For Your Notebook

    Getting Assistance for Your Notebook To get help from the Web HP has several Web sites on the Internet dedicated to providing information about HP notebook computers: • HP Instant Support. To get online technical support for your notebook, click Start, Help and Support (or All Programs), HP Instant Support.

  • Page 131: To Contact Hp For Support Or Service

    To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges). During the free assistance period, HP will assist with questions on these topics: •...
  • Page 132 HP Support and Service Getting Assistance for Your Notebook Omnibook Series Notebooks North America United States Canada Latin America Mexico City Mexico (outside Mexico City) Puerto Rico South America Argentina Brazil (São Paulo) Brazil (outside São Paulo) Chile Colombia Peru...

  • Page 133: To Receive Repair Service

    Can you re-create the problem? To receive repair service If the HP notebook product is not normally sold by HP in the country/region of use, it must be returned for service to a country/region in which it is sold and supported.

  • Page 134: To Prepare Your Notebook For Shipment

    If your notebook is no longer under warranty. Contact an HP-Authorized reseller or the HP Customer Care Center—see “To contact HP for support or service” on page 131. The support provider will let you know about repair charges and processes.

  • Page 135: Hewlett-Packard Limited Warranty Statement

    3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
  • Page 136 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

  • Page 137: Reference Information

    Reference Information Reference Guide...

  • Page 138: Hardware Specifications

    Reference Information Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site www.hp.com/notebooks). Physical Attributes Dimensions: 14.1-in models: 330 × 278.3 mm (12.99 × 10.94 in).
  • Page 139 Audio System DirectSound. MIDI (playback) support. 16-bit, full duplex stereo sound through two built-in speakers with integrated acoustic chambers. 1.5 W per channel, 64 voices. Built-in microphone. Polk Audio certified on 15-in models (pavilion). Dedicated mute and volume controls (selected models). CD player (can play while notebook is on standby, in hibernation, or off).
  • Page 140 Reference Information Hardware Specifications Security Features User and administrator passwords. DMI-accessible electronic serial number. Kensington MicroSaver lock slot. Operating temperature: 0 to 40 °C (32 to 104 °F). Environmental Operating humidity: 10 to 90 percent RH (0 to 40 °C). Limits Operating altitude: up to 10,000 ft (3000 m) at 25 °C (77 °F).

  • Page 141: Modem Reference Information

    Modem Reference Information You can customize the operation of your notebook’s modem using AT commands and S-registers. You can do this from Phone and Modem Options in Control Panel, from most communications software, or by using terminal mode in your software. See “To change your modem settings”...
  • Page 142 Reference Information Modem Reference Information Command Function (Ambit) Set low speaker volume Set low speaker volume Set medium speaker volume Set high speaker volume Turn speaker off Turn speaker on during handshaking and turn speaker off while receiving carrier Turn speaker on during handshaking and while receiving carrier Turn speaker off during dialing and receiving carrier and turn speaker on during answering Turn off automode detection Turn on automode detection...
  • Page 143 Command Function (Ambit) &K4 Enable XON/XOFF DTE/DCE flow control &K5 Enable transparent XON/ XOFF flow control &K6 Enable both RTS/CTS and XON/XOFF flow control &L0 Report OK &L1 Report OK &M0 Report OK &P0 Set 10 pps pulse dial with 39%/61% make/break &P1 Set 10 pps pulse dial with 33%/67% make/break &Q0...
  • Page 144 Reference Information Modem Reference Information Command Function (Ambit) +FTM=n Transmit data: 24=V.27ter 2400bps, 48=V.27ter 4800bps, 72=V.29 7200bps, 73=V.17 7200bps long, 74=V.17 7200bps short, 96=V.29 9600bps, 97=V.17 9600bps long, 98=V.17 9600bps short, 121=V.17 12000bps long, 122=V.17 12000bps short, 145=V.17 14400bps long, 146=V.17 14400bps short +FTS=n Stop transmission and wait, n×10 ms +F<cmd>?
  • Page 145 Register Function (Ambit) Data compression control Data transmit level Fax transmit attenuation level Result code messages control Selected Result Codes (Ambit) Code Modem Reference Information Range/units 136, 138 6-15/dBm 6-15/dBm Meaning CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER Reference Information...

  • Page 146: Safety Information

    250 Vac (2.5 A) 250 Vac (2.5 A) 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8120-0702 8120-6317...

  • Page 147: Ergonomics

    • When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. • To obtain a replacement battery, contact your local dealer or HP sales office. • Do not charge the battery pack if the ambient temperature exceeds 45 °C (113 °F).

  • Page 148: Laser Safety

    • Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP service center—see “To contact HP for support or service” on page 131. • Do not attempt to make any adjustment of the unit.

  • Page 149: Exposure To Radio Frequency Radiation

    HP therefore believes the internal wireless radio is safe for use by consumers. The level of emitted energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones.

  • Page 150: Regulatory Information

    Reference Information Regulatory Information Regulatory Information This section presents information that shows how your notebook computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions.

  • Page 151: Canada

    Product name: Laptop Computer Model Number(s): HP Omnibook xt1000, xz, or HP Pavilion zt1000 series (1000 series means 1xxx numbers where x = 9-0) complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:...
  • Page 152 Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact HP for support or service” on page 131. Die Geräte wurden gemäß Ratsentscheidung 98/482/EC für den Anschluss an eine einzelne Telefonbuchse im europäischen Raum (Public Switched Telephone Network)

  • Page 153: International

    Reference Information Regulatory Information dipende dalle impostazioni interne del software. Rivolgersi al fornitore dell’apparecchiatura qualora sia necessario utilizzare quest’ultima su una rete telefonica diversa. Per ulteriore assistenza sul prodotto, contattare Hewlett-Packard. International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following pages.
  • Page 154 Cupertino, CA 95014, U.S.A. declares that the product(s) Product Name: Laptop Computer Model Number(s): HP Omnibook xt1000, xz or HP Pavilion zt1000 (1000 series means 1xxx numbers where x = 9-0) Product Options: conforms to the following Product Specifications: Safety: IEC 60950: 1991 +A1, A2, A3, A4.
  • Page 155 Reference Information Regulatory Information Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) USA Contact: Hewlett Packard Co., Corporate Product Regulations Manager, 3000 Hanover Street, Palo Alto, CA 94304. Phone: +1 (650) 857-1501. Reference Guide...

  • Page 157: Index

    95, 96 replacing hard disk, 95 DVD drive setting region code, 75, 100 troubleshooting, 100 DVDs checking play status, 73, 75 playing, 75 region code, 75, 100 e–Diagtools for Windows, 120 e-mail HP Customer Care, 131 Reference Guide...
  • Page 158 28, 117 hot keys, 32 HP Customer Care contact by e-mail, 131 Web site, 13 HP Desktop Zoom, 36 HP Instant Support, 98, 99 HP Library, 13 HP Notes, 13 HP Quick Lock, 39 icons enlarging display, 36...
  • Page 159 when notebook not on, 72 mute button/indicator, 37 mute function, 32, 37 network LAN, See LAN networks connecting to, 60 Norton AntiVirus, 40 notebook automatic power management, 46 changing BIOS settings, 38, 122 cleaning, 44 default settings, 28 maintaining, 43 overheating, 104 protecting, 43, 90, 91, 104 registering, 25...
  • Page 160 99 battery, 114 display, 101 DVD drive, 100 floppy disk drive, 103 hard disk drive, 103 hibernation, 117 HP Instant Support, 98 information sources, 98 keyboard, 105 LAN, 106 memory, 107 modem, 107, 109 One-Touch buttons, 111 parallel port, 111...

This manual is also suitable for:

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