Page 1 HP Notebook PC Reference Guide...
Page 2 Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks and Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330 Reference Guide...
Page 3: Important Safety Information
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
Page 4 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
Page 5 Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Support Policy for Support Pack of Operating Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released.
Page 7: Table Of Contents
Contents Getting Started with Your HP Notebook ... 11 Taking Inventory ....12 What’ s in the box? ...12 To buy accessories ...13 To find more information...13 Identifying Parts of the Notebook...
Page 8 To maintain your notebook ...43 To safeguard your data...44 To extend the life of the display...44 To clean your notebook...44 Batteries and Power Management ... 45 Managing Power Consumption ...
Page 9 Connecting External Devices...78 To identify connectors for external devices ..78 To connect a printer or other parallel device..80 To connect an external keyboard or mouse..80 To connect a USB device...80 To connect a USB floppy disk drive...
Page 10 Getting Assistance for Your Notebook... 124 To get help from the web ...124 To contact HP for support or service ..125 To receive repair service ...127 To prepare your notebook for shipment...
Page 11: Getting Started With Your Hp Notebook
Getting Started with Your HP Notebook Reference Guide...
Page 12: Taking Inventory
Getting Started with Your HP Notebook Taking Inventory Taking Inventory Congratulations! Your HP notebook computer sets a new standard in personal computing. Although compact and easy to carry, your notebook is made with the quality and attention to detail that are the hallmark of Hewlett-Packard.
Page 13: To Buy Accessories
\hp\Library. Online HP Notes For late-breaking information available after the manuals were completed, see the HP Notes— click Start, All Programs, HP Library, HP Notes, or look on the Recovery CD in \hp\Library. Microsoft Windows This is shipped with your notebook and contains information about using the version manual of Microsoft Windows shipped with your notebook.
Page 14: Identifying Parts Of The Notebook
Getting Started with Your HP Notebook Identifying Parts of the Notebook Identifying Parts of the Notebook Front view 1. One-Touch buttons (programmable). 2. Power button. 3. Keyboard status lights: Caps Lock, Num Lock, CD drive activity. 4. Touch pad/scroll pad on-off button (with on-off indicators on either side).
Page 15: Back View
20. Audio line-out jack (colored lime green) and external microphone jack (colored pink). 21. Reset switch. 22. Kensington lock slot (security connector). Getting Started with Your HP Notebook Identifying Parts of the Notebook 23. LAN port and indicators. 24. Modem port (selected models).
Page 16: Bottom View
Getting Started with Your HP Notebook Identifying Parts of the Notebook Bottom view 32. Infrared port (selected models). 33. Battery. 34. CD/DVD drive latch. 35. RAM cover. Reference Guide 36. Battery latch. 37. Docking port. 38. Mini-PCI cover (no user-replaceable parts inside).
Page 17: Status Lights
Amber: the AC adapter is connected and the battery is charging. Red: the AC adapter is connected and the battery has a fault. Off: the AC adapter is not connected or the battery is missing. Getting Started with Your HP Notebook Identifying Parts of the Notebook Reference Guide...
Page 18 Getting Started with Your HP Notebook Identifying Parts of the Notebook The keyboard status lights, located above the keyboard, indicate the states of keyboard locks and the CD player. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.)
Page 19: Multimedia Buttons And Status Panel (Selected Models)
Getting Started with Your HP Notebook Identifying Parts of the Notebook Multimedia buttons and status panel (selected models) 1. MP3 player launch button. 2. Previous track. 3. Next track. 4. Status panel button. 5. Status panel. 6. Play/Pause. 7. Stop.
Page 20: Setting Up Your Notebook
If you are using your notebook as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This can reduce the risk of ergonomic injury. See “Working in Comfort” in the online HP Library.
Page 21 Getting Started with Your HP Notebook Setting Up Your Notebook Insert the front end of the battery into the battery compartment on the bottom of the notebook, then press the back end in until the battery clicks into place. To remove the battery Slide the battery’...
Page 22: Step 2: Connect Ac Power
Step 2: Connect AC power CAUTION Use only the HP AC adapter included with your notebook (or other approved adapter). Using any other AC adapter could damage the notebook and may void your warranty— see "Hewlett-Packard Limited Warranty Statement" on page 129.
Page 23: Step 3: Connect A Phone Line
3. Plug the other end of the cord into a telephone jack. If the plug on the phone cord doesn’ t fit the jack, you may need to use an adapter. For details about using the modem, see “Using the Modem” on page 54. Getting Started with Your HP Notebook Setting Up Your Notebook Reference Guide...
Page 24: Step 4: Turn On The Notebook
Getting Started with Your HP Notebook Setting Up Your Notebook Step 4: Turn on the notebook Press the power button above the keyboard. The notebook then boots up, and Windows starts automatically. Note Your notebook comes with a factory-installed CD, DVD, or similar drive. Before you turn on your notebook for the first time, make sure this drive is in place.
Page 25: Step 6: Register Your Notebook
By phone You can register by calling your HP Customer Care Center. See “ To contact HP for support or service” on page 125 for the phone number.
Page 27: Basic Operation
Basic Operation Reference Guide...
Page 28: Operating Your Notebook
Basic Operation Operating Your Notebook Operating Your Notebook You can start and stop your notebook using its power button. However, at certain times you may want to use other methods to start or stop the notebook— depending on power considerations, types of active connections, and start-up time. Note This manual describes your notebook in its original factory configuration, with all settings at their default values.
Page 29: To Reset The Notebook
To reset the notebook Occasionally, you may find that Windows or the notebook has stopped responding, and will not let you turn the notebook off. If this happens, try the following in the order listed. If possible, shut down Windows: press Ctrl+Alt+Del, then click Shut Down, Turn Off.
Page 30: To Change The Boot Device
(LAN). 1. Click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press Esc to display the Boot menu. 3. Use the arrow keys to select the boot device, and press Enter. If you want to boot from a specific device whenever it is present, change the boot order using the BIOS configuration utility—...
Page 31 You can customize the operation of many of these devices: you can change the click button and scroll pad actions, double-click speed, pointer speed, and more: click Start, Control Panel, Printers and Other Hardware, Mouse. Note The touch pad and scroll pad are automatically disabled when the notebook is docked in a port replicator that has a PS/2 mouse connected.
Page 32: To Use The Fn Hot Keys
Basic Operation Operating Your Notebook To use the Fn hot keys The combination of the Fn key plus another key creates a hot key— a shortcut key sequence— for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.
Page 33: To Use The One-Touch Buttons
To configure a One-Touch button 1. Click Start, Control Panel, Printers and Other Hardware, Keyboard. 2. On the HP One-Touch tab, click the button you want to reprogram. 3. Type a label for the button, then select the application, document, folder, or web site you want the button to open.
Page 34: To Use The Windows And Applications Keys
Basic Operation Operating Your Notebook To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application.
Page 35: To Use The Alt Gr Key
Press Fn+F1 or Fn+F2 to decrease or increase (respectively) the display’ s brightness. –or– Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. You can also add a display settings icon in the taskbar for quick access.
Page 36: To Adjust The Volume
Click Start, All Programs, Hewlett-Packard, Notebook, Desktop Zoom, Desktop Zoom. If this program is not installed on your notebook, you can download it from the HP Business Support web site (www.hp.com/go/bizsupport). Using an external monitor If you want, you can attach an external monitor to your notebook. See “ To use an external monitor”...
Page 37: To Mute The Notebook
1. Click Start, Control Panels, Appearance and Themes, Display, then click Advanced on the Settings tab. 2. On the S3Info Plus tab, set the video memory size. HP recommends 16 MB for most computer uses, and 32 MB if you run programs such as video games that make heavy use of the notebook’...
Page 38 Click the HP Presentation Ready icon in the taskbar (if present), then click Configure. 2. You can select a presentation to be run automatically whenever you launch HP Presentation Ready. You will also be able to choose one at the time you launch HP Presentation Ready.
Page 39: Securing Your Notebook
BIOS configuration utility 1. Click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F2 to enter the BIOS configuration utility. 3. In the Security menu, enter or modify the Admin password or User password as needed— see “Security Menu” on page 119.
Page 40: To Protect Against Viruses
Basic Operation Securing Your Notebook 3. Insert the lock into the security connector on the back of the notebook, and release the key. Store the key in a safe place away from the notebook. Note If you dock the notebook in the optional port replicator, you can use the security connector on the port replicator to secure it and the notebook—...
Page 41: Working In Comfort With A Notebook Pc
HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Recovery CD in \hp\Library— as well as at www.hp.com/ergo.
Page 42 Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down.
Page 43: Taking Care Of Your Notebook
Taking Care of Your Notebook Use the following recommendations to maintain your notebook during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.
Page 44: To Safeguard Your Data
Basic Operation Taking Care of Your Notebook To safeguard your data Do not use the touch pad or activate any other device that interrupts operation while the system is starting or stopping. Back up your work regularly. Copy files to floppy, tape, CD-RW, or network drives. Use a virus-scanning program (such as the Norton AntiVirus program included with your notebook) to check the integrity of your files and operating system.
Page 45: Batteries And Power Management
Batteries and Power Management Reference Guide...
Page 46: Managing Power Consumption
Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’ re running your notebook on battery power, you will want to maximize operating time without compromising performance. Your notebook is designed to help you reduce power consumption and extend battery life without needing to turn it off. During idle periods, the notebook automatically enters power-saving modes after specified timeout periods.
Page 47 CAUTION Make a habit of saving your work before allowing your notebook to go on standby. If power is interrupted while the notebook is on standby, any information that was not saved will be lost. The notebook can also go on standby, into hibernation, or turn off if battery power reaches a critically low level.
Page 48: To Manage Power Manually
The Max Battery scheme uses the lowest processor speeds while running on battery power, but uses medium and high processor speeds on AC power. The Portable/Laptop option uses medium and high processor speeds on battery and AC power. The Presentation option uses the lowest processor speeds on battery and AC power.
Page 49: Using Battery Power
Using Battery Power To check battery status From the battery charge light The battery charge light on the front of the notebook shows whether the notebook’ s battery is charging or fully charged— see “Status lights” on page 17. From the Windows taskbar The Windows taskbar includes a power icon that provides detailed battery status information.
Page 50: To Respond To A Low-Battery Warning
Batteries and Power Management Using Battery Power To respond to a low-battery warning The notebook automatically alerts you when the battery power drops to a critically low level. If you do not restore power within a short time, the notebook then goes into hibernation.
Page 51: To Get The Most From Your Batteries
To get the most from your batteries Follow these suggestions to make your battery’ s power last as long as possible. Plug in the AC adapter, especially when using a CD, DVD, or similar drive, or any external connections such as a PC Card or a modem. Set the display brightness to the lowest comfortable level (Fn+F1).
Page 52: To Maximize Processor Speed
Batteries and Power Management Using Battery Power To maintain maximum battery capacity and accuracy of the battery gauge, perform this procedure about once a month: 1. Charge the battery to 100%. 2. Disconnect the AC adapter, and use the notebook until the battery is fully discharged and the notebook goes into hibernation.
Page 53: Modem And Network Connections
Modem and Network Connections Reference Guide...
Page 54: Using The Modem (Selected Models)
Modem and Network Connections Using the Modem (selected models) Using the Modem (selected models) You can connect your notebook’ s built-in modem (selected models) or a PC Card or external modem to a telephone line and communicate with other notebooks throughout the world.
Page 55 3. Plug the other end of the phone cord into a telephone jack. If the plug on the phone cord doesn’ t fit the jack, you may need to use an adapter. 4. Check your modem’ s country or region settings: click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options.
Page 56: To Connect To The Internet
Modem and Network Connections Using the Modem (selected models) To connect to the Internet Signing up with an Internet Service Provider Before you can connect to the Internet, you need to set up an account with an Internet Service Provider (ISP). In some countries, Hewlett-Packard provides easy Internet signup so that you can connect quickly to an ISP.
Page 57: To Dial In To A Network
To dial in to a network You can use the modem to dial in to a LAN (local area network) that supports dial-up connections. This gives you access to network resources from a remote location. See Windows Help for information about setting up and using dial-up network connections—...
Page 58: To Send And Receive E-Mail
Modem and Network Connections Using the Modem (selected models) To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your company’ s communications system. You can use Outlook Express (included with your notebook) or an e-mail system of your choice. This topic includes instructions for using Outlook Express.
Page 59: To Send And Receive Faxes
To send and receive faxes Sending and receiving faxes requires just a telephone connection— you don’ t need an Internet connection. You can use the modem and the Fax Services software (including the Fax Console application) provided with Windows XP to send and receive faxes with your notebook.
Page 60: Connecting To A Lan
Modem and Network Connections Connecting to a LAN Connecting to a LAN Connecting to a local area network (LAN) gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN 1.
Page 61: Making Wireless Network Connections (Selected Models)
Making Wireless Network Connections (selected models) If your notebook includes IEEE 802.11 wireless capabilities, you can connect by radio to a wireless local area network (LAN) and access computers and other resources on the network. A wireless network provides all the functions of a typical “wired” network, but also provides for “roaming.”...
Page 62: To Turn Wireless Lan Communication On And Off
Modem and Network Connections Making Wireless Network Connections (selected models) Creating a new computer-to-computer network (AdHoc) You can set up a new network available to other local computers. 1. Right-click the wireless network connection icon, then click Properties. 2. On the Wireless Networks tab, click Add to create a new network. 3.
Page 63 Making Wireless Network Connections (selected models) 2. The wireless indicator light is lit whenever the wireless function is on. If the indicator isn’ t lit, do one of the following: Press the wireless on-off button on the left side of the notebook. –or–...
Page 64: Making Wireless Bluetooth Connections (Selected Models)
Modem and Network Connections Making Wireless Bluetooth Connections (selected models) Making Wireless Bluetooth Connections (selected models) If your notebook includes Bluetooth wireless capabilities, you can use it to make short- range radio connections to a wireless personal area network (WPAN), and access other Bluetooth-compatible devices, such as other computers, cell phones, and printers.
Page 65: To Prepare For Bluetooth Connections
Turning off communication and ending a connection Turning off communication ends any connection you have open. 1. Important: close any files that reside on other network computers. 2. To turn off the wireless function without turning off your notebook, press the wireless on-off button.
Page 66 Modem and Network Connections Making Wireless Bluetooth Connections (selected models) Sending files or business cards to another Bluetooth device 1. Double-click the Bluetooth Connection Manager icon in the taskbar. 2. Click Refresh to locate the Bluetooth devices within range of your notebook, and select the device you want to send files to.
Page 67: Add-On Devices
Add-On Devices Reference Guide...
Page 68: Using Plug-In Modules
Add-On Devices Using Plug-In Modules Using Plug-In Modules You can use any compatible plug-in module in your notebook’ s module bay: CD drive. DVD drive. CD-RW drive. DVD/CD-RW combo drive. Weight-saving module (to reduce travel weight and protect your module bay). To replace a plug-in module CAUTION Before disconnecting a plug-in module, you must turn off the notebook—...
Page 69 2. Slide the module release latch (on the bottom of the notebook) toward the back of the notebook. 3. Grasp the module and pull it out. 4. Slide the new module into the notebook until it clicks into place. To save weight and protect the module bay when traveling, insert the weight-saving module provided with your notebook.
Page 70: To Insert Or Remove A Cd Or Dvd
Add-On Devices Using Plug-In Modules To insert or remove a CD or DVD CAUTION Do not remove a CD or DVD while the notebook is reading it. Otherwise, the notebook could stop responding and you could lose data. Before opening the drive, make sure the drive is not running by pressing the multimedia Stop button (if available) or using the stop or eject control in your multimedia player software.
Page 71 If the notebook loses power, or if you have removed the drive module from the notebook, you can manually open the drive to remove a disk. Use a pin or straightened paper clip to press the release switch on the drive door to open it.
Page 72: To Play Audio Cds
Add-On Devices Using Plug-In Modules To play audio CDs If your notebook includes the multimedia buttons and status panel, you can use them to control the notebook’ s CD/DVD/CD-RW drive. If the notebook is turned on, you can use the multimedia buttons to control the Windows Media Player or MusicMatch Jukebox (depending on your notebook model) for playing CDs.
Page 73: To Use The Status Panel (Selected Models)
To use the status panel (selected models) The notebook’ s status panel can show the time and date, battery status, power status, and the status of the notebook’ s CD player. Press the status panel button several times to display the information you want. The first press turns on the backlight.
Page 74: To Play Dvd Movies
“PC Friendly” that is included with many DVDs. HP recommends against installing PC Friendly on your notebook, as it can cause your DVD player to perform erratically and produce errors. If this happens, uninstall PC Friendly and restart your notebook.
Page 75: To Create Or Copy Cds
If you need to install the CD-RW software, run Setup on the software CD. Refer to the software’ s help for details about creating or copying CDs. For best results use HP certified media. While other media may work, HP cannot guarantee compatibility.
Page 76: Connecting Pc Cards
Add-On Devices Connecting PC Cards Connecting PC Cards The notebook’ s PC Card slot is available for storing data and expanding the communication capabilities of the notebook. The notebook supports one standard Type II or Type III PC Card (PCMCIA and CardBus). Zoomed Video cards are not supported. To insert or remove a PC Card Inserting a PC Card 1.
Page 77 2. Press the eject button to pop it out, then press it in again to eject the PC Card. Finding tested PC Cards For the current listing of PC Cards that have been tested and approved for use with your notebook, visit the Accessories section of the HP Notebook web site (www.hp.com/notebooks). Add-On Devices...
Page 78: Connecting External Devices
Add-On Devices Connecting External Devices Connecting External Devices Your notebook’ s connectors make it easy for you to use a wide variety of external devices: Printer or other parallel device. Universal serial bus (USB) devices. External keyboard and mouse. External monitor and television. Local area network (LAN).
Page 79 Add-On Devices Connecting External Devices Locating connectors on the notebook 1. Parallel port (burgundy). 2. External monitor (VGA) port (blue). 3. S-video (TV out) port (yellow) (selected models). 4. Universal serial bus (USB) ports (2). 5. Audio line-out jack (lime green) and external microphone jack (pink). 6.
Page 80: To Connect A Printer Or Other Parallel Device
USB device. Some USB devices can be connected to the notebook in series (called a daisy-chain connection). Note If you have problems making this connection, contact the device manufacturer and the HP Business Support web site (www.hp.com/go/bizsupport) for the latest version of the driver for the device. Reference Guide...
Page 81: To Connect A Usb Floppy Disk Drive
To connect a USB floppy disk drive If you have an optional floppy disk drive, you can connect it to your notebook’ s USB port using the external floppy drive cable. Connect the cable from the USB floppy drive directly to the notebook’ s USB port. To connect an audio device Your notebook includes a built-in microphone (at the top of the display) that you can use to record voice, sound, and music.
Page 82: To Use An External Monitor
Press Fn+F5 to cycle through the display options: notebook display, external monitor, both. –or– Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. You can add a display settings icon in the taskbar for quick access. Reference Guide...
Page 83: To Use A Tv Set As A Monitor (Selected Models)
To connect a TV set If your notebook includes an S-video port, you can connect a TV set using a standard S-video cable, or an HP F1459A composite-video adapter with a standard RCA-type video cable. 1. Connect a video cable from the TV set to the notebook’ s S-video port (colored yellow).
Page 84: To Connect An Infrared Device (Selected Models)
Add-On Devices Connecting External Devices To play DVD movies on the TV Click Start, Control Panel, Appearance and Themes, Display. Click the Settings tab, then click Advanced and make the TV a “primary” display. Optional: Connect an audio cable from the notebook’ s audio line-out jack to the TV audio input.
Page 85: To Use The Port Replicator
To use the port replicator You can use the optional port replicator to connect external components to your notebook. For details about the port replicator and its use, refer to the manual that comes with it. To connect to the port replicator 1.
Page 86: To Connect An Ieee 1394 Device (Selected Models)
Attach the device’ s cable to the IEEE 1394 port on the notebook’ s left side. Windows automatically recognizes the device. Note If you have problems making this connection, contact the device manufacturer and the HP Business Support web site (www.hp.com/go/bizsupport) for the latest version of the driver for the device. Reference Guide...
Page 87: Installing Additional Ram
You can use both of these slots to expand your unit’ s RAM. Use HP PC-133 SDRAM only. You’ ll need a small Phillips screwdriver for these procedures.
Page 88: To Remove A Ram Expansion Module
Add-On Devices Installing Additional RAM To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one. CAUTION Your notebook’ s chips are extremely sensitive to static electricity, and can be permanently damaged by it.
Page 89: To Replace The System Ram Module
To replace the system RAM module If needed, you can replace your notebook’ s system RAM module (under the keyboard) to increase the notebook’ s RAM. You’ ll need a small Phillips screwdriver and a small flat-blade screwdriver for this procedure.
Page 90 Add-On Devices Installing Additional RAM 7. Loosen the three screws holding the top of the keyboard. (The keyboard retains the screws.) CAUTION When opening the keyboard, be careful not to pull on the cable connecting the keyboard to the notebook. 8.
Page 91 10. Pull the module out of the connector. 11. Carefully insert the edge of the new RAM module into the connector at about a 30° angle until it is fully seated. Then press down on both sides until the latches snap closed.
Page 92: Replacing The Hard Disk Drive
Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You’ ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove both hard drive retaining screws from the bottom of the notebook. 3.
Page 93: To Replace The Hard Disk Drive Holder
To replace the hard disk drive holder If you are installing a new hard drive that does not have a cover, you can remove the cover parts from the old hard drive. You’ ll need a small Phillips screwdriver for this procedure.
Page 94: To Prepare A New Hard Disk Drive
Add-On Devices Replacing the Hard Disk Drive To prepare a new hard disk drive When you install a new hard disk drive, you must prepare it to work with your notebook by installing the Windows software and operating system that were originally installed on your notebook.
Page 95: Troubleshooting And Maintenance
Troubleshooting and Maintenance Reference Guide...
Page 96: Troubleshooting Techniques
See the Microsoft Windows manual shipped with your notebook. For updated information, see the HP Notes in the online HP Library or on the Recovery CD in \hp\Library. Find technical tips and software updates for your notebook at the HP Business Support web site (www.hp.com/go/bizsupport).
Page 97: Cd And Dvd Problems
If sound does not record Check the software controls for recording sound: click Start, All Programs, Accessories, Entertainment, Sound Recorder. In Volume Control, click Options, Properties, and make sure the microphone is enabled in the recording controls. Test the audio with the e-DiagTools diagnostics— see “Testing the Hardware” on page 116.
Page 98 DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes.
Page 99: Display Problems
Display problems If the notebook is on, but the screen is blank Move the mouse or tap the touch pad or scroll pad. This will wake the display if it is off. Try pressing Fn+F2 to increase the display brightness. Press Fn+F5 in case the internal display was disabled.
Page 100: Floppy Disk Drive Problems
This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP notebook display. HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections.
Page 101: Heat Problems
If files are corrupted Check the hard disk: open My Computer, select the disk you want to scan, click File, Properties, and use the Tools tab. Run the Norton AntiVirus program— see “To protect against viruses” on page 40. Test the hard disk drive with the e-DiagTools diagnostics— see “Testing the Hardware”...
Page 102: Infrared Problems
Troubleshooting and Maintenance Troubleshooting Techniques Infrared Problems If you have problems with infrared communication Make sure the line between the two infrared ports is not blocked, and that the ports face each other as squarely as possible. The ports should be no more than 1 meter apart, with no obstructions between them.
Page 103: Lan Problems
If you can’ t type the euro symbol Hold Alt GR when you press the marked key. The euro symbol is not on the U.S. English keyboard. Make sure the embedded keypad is active (Fn+F8) and Num Lock is on, then hold Alt while typing 0128 on the numeric keypad.
Page 104: Memory Problems
Windows Help and Support. Not all third-party memory cards have been tested for use with the notebook. Please check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested memory cards.
Page 105 If you have call-waiting, disable it— your telephone company can provide instructions. Eliminate extra connections in the line. If possible, connect directly to the wall jack. Try another telephone line, preferably one normally used for a fax machine or modem. If the modem doesn’...
Page 106 Contact your Internet Service Provider (ISP). It's possible that service may be unavailable temporarily or that your settings are incorrect. Restart your notebook and attempt another connection. Download the latest modem driver from the technical support area of the HP notebook web site (www.hp.com/notebooks). Run the modem diagnostics: 1.
Page 107 If the modem isn’ t detected Check the modem setup. In Control Panel, open Phone and Modem Options. Click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager. If the modem is disabled, try to enable it. If it has a conflict, try disabling another device.
Page 108: One-Touch Button Problems
Troubleshooting and Maintenance Troubleshooting Techniques One-Touch button problems If One-Touch buttons are not working properly Make sure the items associated with the buttons are the ones you want— see “To use the One-Touch buttons” on page 33. If the onscreen display does not appear when pressing a One-Touch button Make sure the Onscreen Display is enabled—...
Page 109: Pc Card (Pcmcia) Problems
Test the ports with the e-DiagTools diagnostics— see “Testing the Hardware” on page 116. If the USB port is not working Contact the vendor of the peripheral device— and the HP Notebook web site (www.hp.com/notebooks)— for the latest versions of the USB drivers and the driver for the device.
Page 110: Performance Problems
Check the HP Business Support web site (www.hp.com/go/bizsupport) for information about installing certain PC Cards. Make sure your notebook supports the problem PC Card: check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested PC Cards.
Page 111: Power And Battery Problems
Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out. If the notebook’ s hard disk drive frequently runs (as indicated by the hard drive light on the front of the notebook) while the notebook appears to be paused or running slowly, Windows is likely spending excess time writing to its swap file on the notebook’...
Page 112 The battery gauge may need to be calibrated. Restart the notebook, press F6 when the HP logo appears, and follow the instructions that appear onscreen. The process calibrates the battery, and requires four to five hours. You cannot use the notebook during this process.
Page 113: Printing Problems
Certain applications may not work properly with 600-dpi printers. If you’ re using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300 dpi).
Page 114: Standby And Resume Problems
Troubleshooting and Maintenance Troubleshooting Techniques If the notebook won’ t boot from battery power Make sure the battery is properly inserted and fully charged. Check the battery’ s charge by clicking the power icon in the taskbar, or using Power Options in Control Panel.
Page 115: Wireless Problems
Wireless Problems If you have problems with wireless communication Make sure the wireless indicator light is on. See “LAN problems” on page 103. If you have trouble connecting to another computer in My Network Places Wait a few minutes, then press F5 to refresh the list of computers on the network. Click Start, Search to locate the computer.
Page 116: Testing The Hardware
To run the e-Diagtools diagnostic test 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press Enter to run e-Diagtools. The first time you run the program, you are prompted to select the language for the program.
Page 117 13. Exit. Press F3 and then any key to exit and reboot. 14. Optional: open the Support Ticket. In Windows, click Start, All Programs, HP e-DiagTools, e-DiagTools for Windows. 15. Click View to display the Support Ticket. 16. To add information about your problem, click Comments and type the information, then click OK.
Page 118: Configuring The Notebook
1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F2 to enter the BIOS configuration utility. 3. The pointing devices are not active in the BIOS configuration utility, so you will need to use the keyboard to navigate: Press the left and right arrow keys to move among menus.
Page 119 Startup Menu Setting Description Date and Time Sets the date using mm/dd/yyyy format and the time using 24-hour format. Value set takes effect immediately. Boot Device Shows the order of boot devices, with “ +” indicating a device category. Move the entries to change the order. If the notebook has more than one device in a category, you can select the one scanned.
Page 120: To Set Up Toptools
To run TopTools locally, click Start, All Programs, HP TopTools, HP TopTools. For information on managing HP computers, on using HP TopTools, and on how they lower PC operating costs, see the HP web site at www.hp.com/toptools. Reference Guide...
Page 121: Reinstalling And Updating Software
4. Turn on or restart the notebook. If the notebook is running, click Start, Turn Off Computer, Restart. 5. When the HP logo appears, press Esc to display the Boot menu. 6. Use the arrow keys to select the CD-ROM/DVD drive as the boot device, and press Enter.
Page 122: To Replace Damaged Recovery Cds
Windows XP supports the NTFS file system. To replace damaged Recovery CDs If you lose or damage the Recovery CDs, call the HP Customer Care Center for information about obtaining replacements. See “To contact HP for support or service” on page 125.
Page 123: Hp Support And Service
HP Support and Service Reference Guide...
Page 124: Getting Assistance For Your Notebook
Getting Assistance for Your Notebook Getting Assistance for Your Notebook To get help from the web HP has several web sites on the Internet dedicated to providing information about HP notebook computers: HP Business Support web site. Get e-mail and telephone support information, technical information, and software updates.
Page 125: To Contact Hp For Support Or Service
Customer Care Center by e-mail, as well as a current list of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently,...
Page 126 HP Support and Service Getting Assistance for Your Notebook Omnibook Series Notebooks North America United States Canada Latin America Mexico City Mexico (outside Mexico City) Puerto Rico South America Argentina Brazil (São Paulo) Brazil (outside São Paulo) Chile Colombia Peru...
Page 127: To Receive Repair Service
Can you re-create the problem? To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported.
Page 128: To Prepare Your Notebook For Shipment
HP Support and Service Getting Assistance for Your Notebook To prepare your notebook for shipment See “To receive repair service,” above, to determine if your notebook must be sent in for service. If so, prepare your notebook for shipment as follows.
Page 129: Hewlett-Packard Limited Warranty Statement
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
Page 130 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Page 131: Reference Information
Reference Information Reference Guide...
Page 132: Hardware Specifications
Reference Information Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook web site (www.hp.com/notebooks). Physical Attributes Dimensions: 13.3-/14.1-in models: 318 × 273 × 35.8 mm (12.5 × 10.75 × 1.4 in).
Page 133 Audio System Built-in microphone. Stereo sound through two built-in speakers. 1.5 W per channel. Polk Audio certified on 15-in models (pavilion). Dedicated mute and volume controls (selected models). CD player (can play while notebook is on standby, in hibernation, or off). 3D-enhanced audio.
Page 134: Modem Reference Information
Reference Information Modem Reference Information Modem Reference Information You can customize the operation of your notebook’ s modem using AT commands and S-registers. You can do this from Phone and Modem Options in Control Panel, from most communications software, or by using terminal mode in your software. See “To change your modem settings”...
Page 135 Command Function (Ambit) Turn speaker off Turn speaker on during handshaking and turn speaker off while receiving carrier Turn speaker on during handshaking and while receiving carrier Turn speaker off during dialing and receiving carrier and turn speaker on during answering Turn off automode detection Turn on automode detection Go on-line...
Page 136 Reference Information Modem Reference Information Command Function (Ambit) &F1 Restore factory configuration 1 &G0 Disable guard tone &G1 Disable guard tone &G2 Enable 1800 Hz guard tone &J0 Set S-Register response only for compatibility &J1 Set S-Register response only for compatibility &K0 Disable DTE/DCE flow control &K3...
Page 137 Command Function (Ambit) &Y0 Recall stored profile 0 upon power up &Y1 Recall stored profile 1 upon power up &Zn=x Store dial string x (up to 34 digits) to location n (0 to 3) Disable line quality monitor and auto retrain Enable line quality monitor and auto retrain Enable line quality monitor and fallback/fall forward Return received line signal level...
Page 138 Reference Information Modem Reference Information Command Function (Ambit) Enable RPI and set DTE speed to 19200 bps Enable RPI and set DTE speed to 38400 bps Enable RPI and set DTE speed to 57600 bps +H11 Enable RPI+ mode +H16 Enable Video Ready mode Download to flash memory at last sensed speed Download to flash memory at 38.4 kbps...
Page 139 Command Function (Ambit) AT* Commands Display black-listed number Data calling tone selection *NCn Select country parameters: 0=US, 1=Japan, 2=Germany, 3=UK, 4=France, 5=Netherlands, 6=Italy, 7=Australia, 8=Sweden, 9=Denmark, 10=New Zealand, 11=Korea, 12=China, 13=Singapore, 14=Malaysia, 15=South Africa, 16=Poland, 17=Czech Republic, 18=Hungary, 19=Hong Kong, 20=Turkey, 21=Spain. S-Registers (Ambit) Register Function (Ambit)
Page 140 Reference Information Modem Reference Information Register Function (Ambit) V.42 negotiation control LAPM break control Call failure reason code PSTN transmit attenuation level Fax transmit attenuation level Result code messages control Selected Result Codes (Ambit) Code Reference Guide Range/units 0-15/dBm 0-15/dBm Meaning CONNECT RING...
Page 141: Safety Information
250 Vac (2.5 A) 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) Reference Information Safety Information HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8120-0702 8120-6317 8120-8367...
Page 142: Ergonomics
Battery safety Note Use only the battery that came with your notebook, or an HP-approved replacement— see “To buy accessories” in the online Reference Guide. To avoid risk of fire, burns, or damage to your battery pack, do not allow any metal object to touch the battery contacts.
Page 143: Laser Safety
Ensure proper use by reading and following the instructions carefully. If the unit requires service, contact an authorized HP service center— see “To contact HP for support or service” on page 125. Do not attempt to make any adjustment of the unit.
Page 144: Exposure To Radio Frequency Radiation
HP therefore believes the internal wireless radio is safe for use by consumers. The level of emitted energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Page 145: Regulatory Information
Regulatory Information This section presents information that shows how your notebook computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions. U.S.A. This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 146: Canada
Hewlett-Packard Company Product name: Notebook PC Model Number(s): OmniBook xt1000, Pavilion zt1000 series Notebook PC (1xxx is any digit 0–9) complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.
Page 147 Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard— see “To contact HP for support or service” on page 125. Die Geräte wurden gemäß Ratsentscheidung 98/482/EC für den Anschluss an eine einzelne Telefonbuchse im europäischen Raum (Public Switched Telephone Network)
Page 148: Japan
Reference Information Regulatory Information dipende dalle impostazioni interne del software. Rivolgersi al fornitore dell’ apparecchiatura qualora sia necessario utilizzare quest’ ultima su una rete telefonica diversa. Per ulteriore assistenza sul prodotto, contattare Hewlett-Packard. Japan Japan Telecommunications Approval JATE approval number: A99-0700JP, A99-0976JP. Name of Equipment: 3CN3AX556, 3CN3BM1556B.
Page 149 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A AC/DC adapter used with this product is designed to operate on all power systems, other than IT power systems.
Page 151: Index
74, 98 troubleshooting, 97 DVDs checking play status, 74 playing, 74 region code, 74, 98 e-DiagTools for Windows, 117 e-mail HP Customer Care, 125 sending and receiving, 58 encryption, 61 ergonomics, 20 euro symbol, 103 external devices keyboard, 80 mouse, 80...
Page 152 28, 114 Reference Guide hot keys, 32 HP Customer Care contact by e-mail, 125 web site, 13 HP Desktop Zoom, 36 HP Instant Support, 96 HP Library, 13 HP Notes, 13 HP Presentation Ready taskbar icon, 38 HP Presentation Ready, 37...
Page 153 mute button/indicator, 37 mute function, 32, 37 network LAN, See LAN networks connecting to, 60 Norton AntiVirus, 40 notebook automatic power management, 46 changing BIOS settings, 39, 118 cleaning, 44 default settings, 28 maintaining, 43 overheating, 101 protecting, 43, 87, 101 registering, 25 resetting, 29 resuming, 28...
Page 154 73 using, 73 Support Ticket, 117 S-video port connecting TV, 83 System standby, 48 taskbar icons display settings, 35 HP Presentation Ready, 38 Safely Remove Hardware, 77 speaker, 36, 37 temperature limits, 133 timeouts display, 44 notebook, 46, 47, 112...

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Omnibook xt1000s Pavilion zt1000 series Pavilion xz100 - notebook pc Pavilion zt1100 - notebook pc Xz275 - pavilion - pentium 4-m 1.4 ghz Omnibook xt1000-ib - notebook pc ... Show all

HP OmniBook xt1000 Series Reference Manual

Getting Started with Your HP Notebook

Basic Operation

Batteries and Power Management

Modem and Network Connections

Add-On Devices

Troubleshooting and Maintenance

HP Support and Service

Reference Information

Index

Quick Links

Troubleshooting

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Summary of Contents for HP OmniBook xt1000 Series

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Table of Contents