HP 2000-219 User Manual
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HP 2000-219 User Manual

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HP Pavilion Notebook PC
User's Guide

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  • Page 1 HP Pavilion Notebook PC User's Guide...
  • Page 2 Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3: User's Guide

    CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by...
  • Page 4 Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA). Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement.

  • Page 5: Table Of Contents

    To use the VirusScan utility ...33 Working in Comfort...34 About Repetitive Strain Injury ...34 Preparing Your Work Environment ...36 Setting Up Your HP Computing Equipment ...39 Comfort and Safety Checklist...44 Your HP Pavilion Notebook PC...45 Caring for Your Computer ...47 To protect your hard disk drive ...47...
  • Page 6 To take care of your computer...47 To safeguard your data ...47 To extend the life of the display ...48 To get the most from your batteries...48 To clean your computer...49 Traveling with Your Computer ...51 Managing Power Consumption...52 To use automated power management ...52 To use manual power management ...53 Using Battery Power ...56 To check the battery status ...56...
  • Page 7 Hewlett-Packard Limited Warranty Statement ...90 Getting Support for Your Pavilion PC ...92 To use the Pavilion Notebook User’s Guide ...92 To get help from the HP notebook website ...92 To call HP for Service and Support...93 Obtaining Repair Service ...94 To receive warranty repair service ...94...
  • Page 8 Battery Safety ...126 Laser Safety...126 Regulatory Information ...127 U.S.A..127 Canada ...128 Index...131 User's Guide...

  • Page 9: Introducing The Pavilion Notebook Pc

    Introducing the Pavilion Notebook PC User's Guide...

  • Page 10: Taking Inventory

    Main battery. AC adapter and power cord. Telephone cord. Quick Start sheet. The HP Pavilion Notebook PC Setup Guide. Pavilion Notebook Recovery CD (or CDs), used to restore Windows and all software included with your computer. Microsoft Encarta CD. Microsoft Works CD.

  • Page 11: To Buy Pavilion Notebook Accessories

    To buy Pavilion Notebook accessories You can buy accessories for your computer online. For the latest accessories and options, visit us at www.hp.com/notebooks As new accessories become available, you'll find them listed here. At this time, HP offers the following accessories and replacement modules.

  • Page 12: To Find More Information

    This document contains late-breaking information available after the manuals Pavilion Notes were completed (Start, Programs, Pavilion Library—or double-click the desktop icon). For Windows ME: (Start, Help, Your HP Notebook, HP Notes). This manual contains information about using the standard features of Introductory Microsoft Microsoft Windows.

  • Page 13: Identifying The Parts Of The Pavilion Notebook

    Identifying the Parts of the Pavilion Notebook Front view Latch to open the computer Built-in microphone Blue power button Status lights (see "Status lights") Built-in speakers Touch pad (pointing device) Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook User's Guide...

  • Page 14: Side View

    Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Click buttons CD player power CD player buttons CD-ROM drive or DVD drive Kensington lock slot (security connector) Modem phone jack Side view PC Card eject button PC Card and CardBus slots (upper and lower) Floppy disk drive User's Guide...

  • Page 15: Rear View

    Rear view Parallel port Serial port VGA port (external monitor) Audio out (external speaker) Microphone jack Infrared port USB port PS/2 port AC adapter jack Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook User's Guide...

  • Page 16: Bottom View

    Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Bottom view Battery Battery latch RAM expansion cover Hard disk drive Hard disk drive latch and locking screw System-off button (for resetting computer) Port replicator connector User's Guide...

  • Page 17: Status Lights

    Status lights Power AC connected Battery Caps Lock Num Lock Scroll Lock Floppy disk drive access Hard disk drive access CD-ROM or DVD access Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook User's Guide...

  • Page 18: Cd-Rom Drive Buttons

    Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook CD-ROM drive buttons Selected Pavilion Notebook models have CD-ROM buttons on the front. If you have a CD-ROM drive or a DVD drive, you can use these buttons to play music CDs when the system is off.

  • Page 19: Setting Up The Computer

    To connect AC power CAUTION Use only the HP AC adapter intended for this product, model HP F1454A. Using any other AC adapter can damage the computer and may void your warranty. Refer to the warranty statement for your product.

  • Page 20: To Connect A Phone Line

    Introducing the Pavilion Notebook PC Setting Up the Computer To connect a phone line Your Pavilion Notebook has a built-in modem. If you prefer, you can instead use a PC Card modem or an external modem to connect to a phone line. 1.

  • Page 21: To Turn On The Computer

    Plug in the AC adapter and press the blue power button again. To set up Windows The HP Pavilion Notebook has either Microsoft Windows 98 or Windows Millenium Edition (ME) preinstalled on the hard disk drive. The first time you turn on your computer, a Windows Setup program will automatically run so that you can customize your setup, register your computer, and sign up with an Internet Service Provider (ISP).

  • Page 22: To Register Your Computer

    If you choose not to register right away, you can register by modem later by double- clicking the Registration icon on the desktop. This icon disappears after you register. By phone You can call your HP Customer Care Center and register by phone. The number, in the U.S., is (970) 635-1000. User's Guide...

  • Page 23: To Reset The Screen Saver

    Optionally, record your ownership of the Windows operating system with Microsoft. To reset the screen saver If your HP Pavilion Notebook PC was used as a demonstration unit in a retail store, it may have been configured to display the Pavilion screen saver demo continuously.

  • Page 25: Using The Pavilion Notebook Pc

    Using the Pavilion Notebook PC User's Guide...

  • Page 26: Operating The Computer

    Using the Pavilion Notebook PC Operating the Computer Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. Press and hold Fn while pressing the appropriate key.

  • Page 27: To Use The Embedded Keypad

    The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you click the right mouse button while pointing at the application. Windows key combinations Key combination Does this Windows key + E Runs Windows Explorer Windows key + F1 Runs Windows Help...

  • Page 28: To Adjust The Display

    Using the Pavilion Notebook PC Operating the Computer To adjust the display If your computer has an HPA display, you can adjust the display contrast. To increase the contrast, press Fn+F1. To decrease the contrast, press Fn+F2. There is no brightness control. If your computer has a TFT display, the contrast and brightness are preset.

  • Page 29: To Use The Touch Pad

    To use the touch pad The touch pad, a touch-sensitive pointing device that controls the motion and speed of the pointer on the screen, is built into your computer. 1. Move a thumb or finger across the touch pad in the direction you want the pointer to move.

  • Page 30: Securing The Computer

    Using the Pavilion Notebook PC Securing the Computer Securing the Computer To set up password protection You can protect your computer from access by another user when you set up password protection, which is available either through Windows (software) or through the BIOS Setup utility (hardware).

  • Page 31: To Attach A Security Cable

    Using the Pavilion Notebook PC Securing the Computer 3. Select Change Passwords tab. 4. Click Change Windows Password. 5. Enter your old Windows password, if you had one; if not, leave Old Password blank. 6. Enter your new password twice. 7.

  • Page 32: To Use The Virusscan Utility

    Using the Pavilion Notebook PC Securing the Computer 2. Loop the cable to create a slipknot around the stationary object—make sure it can’t slip off. 3. Insert the lock into the computer's security connector and release the key. Store the key in a safe place away from the computer.

  • Page 33: Working In Comfort

    Thank you for selecting HP computing equipment. To optimize your comfort and productivity, it is important that you set up your work area correctly and use your HP equipment properly. With that in mind, we have developed some set-up and use recommendations for you to follow based on established ergonomic principles.

  • Page 34: Preparing Your Work Environment

    If you are experiencing any discomfort, seek professional medical advice immediately. Typically, the earlier a problem is diagnosed and treated, the easier it is to resolve. Preparing Your Work Environment When using HP computing equipment, it is important that your work environment contribute to your comfort and productivity. User's Guide...
  • Page 35 Your Chair It's very important that your chair provides a comfortable sitting position and offers the following features: A stable base, such as five legs with casters. Make sure the casters are designed for the type of floor you have in your workspace, whether it is bare or carpeted.
  • Page 36 Using the Pavilion Notebook PC Working in Comfort A freely rotating swivel so you can move easily from side-to-side. Fully adjustable and padded armrests. The chair arms should not interfere with adjusting the chair or moving it close to your work surface. Your Work Surface Ideally, you should be able to adjust the height of your work surface.

  • Page 37: Setting Up Your Hp Computing Equipment

    Setting Up Your HP Computing Equipment Make sure that all the elements of your HP computer system—monitor, document holder, keyboard, mice and other input devices, and headphones and speakers—are optimally arranged and adjusted to meet your personal requirements. The recommendations that follow will help you achieve this.
  • Page 38 Using the Pavilion Notebook PC Working in Comfort The top of your monitor screen should be at or slightly below eye level. Most HP monitors come with a tilt-and-swivel feature that makes it easy to adjust the screen position. To avoid obscuring your view, the screen should be positioned perpendicular to your line of sight;...
  • Page 39 We recommend you place your keyboard in front of the screen or document holder, whichever is viewed the most. Your HP keyboard has long cables so you can place it in the position that is most comfortable for you while you are using your system.
  • Page 40 When using your HP keyboard, remember it takes very little pressure or force from your fingers to activate the keys. Improper typing style—the use of too much force—...

  • Page 41: Comfort And Safety Checklist

    Listening to loud sounds for prolonged periods may permanently damage your hearing. To avoid discomfort from unexpected noise, always turn down the volume before connecting headphones or speakers to your HP equipment. When you put on the headphones, slowly increase the volume until you find a comfortable listening level, then leave the volume control in that position.
  • Page 42 Using the Pavilion Notebook PC Working in Comfort General Work Surface Height: Adjust either your seat height, work surface, or both, to position the work surface at approximately elbow height. Work Surface Arrangement: Make sure frequently used equipment is within easy reach.

  • Page 43: Your Hp Pavilion Notebook Pc

    Working in Comfort, which is preloaded on the hard disk of your HP computing equipment.
  • Page 44 Using the Pavilion Notebook PC Working in Comfort Preparing Your Mobile Work Environment Use a chair that provides good support for your lower back. If an adjustable chair is not available, you can use a pillow or rolled-up towel to provide lower back support. Try to keep your thighs parallel to the floor and your feet flat on the floor.

  • Page 45: Caring For Your Computer

    Caring for Your Computer The following are recommendations for maintaining your computer during everyday use, as well as preventing potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.

  • Page 46: To Extend The Life Of The Display

    Using the Pavilion Notebook PC Caring for Your Computer Back up your work regularly. Copy files to floppy, tape or network drives. Use a virus-scanning program, such as the included VirusScan, to check the integrity of your files and operating system. Since new viruses appear frequently, you will also want to update the program’s virus definitions from time to time;...

  • Page 47: To Clean Your Computer

    To clean your computer You can clean the computer with a soft cloth dampened either with clean water or with water containing a mild detergent. Do not use an excessively wet cloth or allow water inside the case. Do not use any abrasive cleaners, especially on the display. Do not apply any cleaner directly to the display.

  • Page 49: Traveling With Your Computer

    Traveling with Your Computer User's Guide...

  • Page 50: Managing Power Consumption

    Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you are not using your computer, you will want to maximize battery operating time without compromising performance. It is not necessary to turn the computer off in order to reduce power consumption and extend battery life. With Windows 98 SE and Windows ME, Advanced Power Management (APM) provides both manual and automated tools for reducing power consumption.

  • Page 51: To Use Manual Power Management

    System standby Action When Resume A message box appears 15 seconds before system standby takes effect. This allows you to stop the process and save your work if you have not recently done so. (In Windows 98 and ME, there is no difference between Standby and Suspend.) CAUTION Make a habit of saving your work before allowing your computer to go to system standby.
  • Page 52 Traveling with Your Computer Managing Power Consumption System standby Turns off the display and hard disk drive. Action Saves current session to RAM. Fn+F3 or Fn+F4 or Start, Shut Down, When Standby. Resume Press the blue power button to return to your current session.
  • Page 53 Sometimes the system stops responding and you are not able to turn off the computer as described above. To recover, use the following in the order listed. If you are unable to access the Start menu, you can turn off the system by pressing and holding the blue power button for 4 seconds.

  • Page 54: Using Battery Power

    Traveling with Your Computer Using Battery Power Using Battery Power To check the battery status From the battery status light The battery status light (second from left) reports the following information: Green Orange From the Windows taskbar The System Tray on the Windows taskbar includes a power icon that allows access to more detailed battery status information.

  • Page 55: To Respond To A Low-Battery Warning

    To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. First you will hear a high-pitched beep. Then, if you have not taken restorative action within a short time, the system hibernates. You won’t be able to turn the computer on again until you restore power by one of the following actions: Plug in the AC adapter (see “To connect AC power”).

  • Page 56: To Control The Processor Speed

    Intel SpeedStep Technology setting in BIOS Setup in the Power menu. For information on how to run BIOS Setup, see the Tips and Troubleshooting file on the HP notebook Web site, www.hp.com or www.europe.hp.com (European mirror). To set the speed used by the processor while Windows is running, double-click the Intel SpeedStep Technology icon in the taskbar or use the Control Panel Power Options icon (Power Management in Windows 98).

  • Page 57: Making Connections

    Making Connections User's Guide...

  • Page 58: Using Your Modem

    Making Connections Using Your Modem Using Your Modem By connecting your modem to a telephone line, your PC can communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes. Your Pavilion PC contains several software programs that work with your modem: Internet Explorer, for browsing the World Wide Web Outlook Express, for sending and receiving e-mail messages...

  • Page 59: To Connect To The Internet

    You are now ready to explore the Internet! To go to a specific Web site, enter the address (for example, www.hp.com) in the browser’s Address field. To search for information on the Web, you can use the browser’s Search tool and enter the word or phrase you are looking for.

  • Page 60: To Disconnect From The Internet

    Making Connections Using Your Modem To disconnect from the Internet You remain connected to the Internet until you shut down the computer, disconnect the phone line from the computer, or give a command to hang up the connection. To disconnect from AOL, use the Sign Off menu. To disconnect from other ISPs, double-click the connect icon (two connected computers next to the clock) on the taskbar, and click Disconnect.

  • Page 61: To Send And Receive Faxes

    Making Connections Using Your Modem To send and receive faxes The modem and QuickLink III fax software included with your Pavilion PC enable you to use the computer to send and receive faxes. To start QuickLink III Click Start, Programs, QuickLink III, QuickLink III. The first time you start QuickLink, the Setup Wizard launches, stepping you through the process of setting options and customizing the program for your personal use.

  • Page 62: To Select Modem Modes

    Making Connections Using Your Modem To view and print a fax 1. In QuickLink III, click the Fax Viewer tool on the toolbar. 2. Click Yes to view the fax now. 3. Click the printer icon to print the fax on the selected printer. 4.

  • Page 63: To Dial In France And Spain

    In order to access the MiniTel system in France, you will need the latest modem driver and MiniTel emulator software. The modem driver is available for download from the technical support area on the HP Pavilion Notebook Web site (http://www.hp.com/notebooks). Some Pavilion Notebook PCs include the TimTel Light software;...

  • Page 64: Connecting Pc Cards

    Making Connections Connecting PC Cards Connecting PC Cards The PC Card slots are available for storing data and expanding the communication capabilities of the Pavilion Notebook. The Pavilion supports standard Type I, II, and III PC Cards (PCMCIA and CardBus). You can use two Type I or II cards or one Type III card.
  • Page 65 2. Flip the eject button out, so that it is sticks out from the side of the computer. 3. Press the eject button to eject the PC Card. To reestablish network connection after resume When you are using a network PC card, it is possible that you will lose network connection after a Resume operation.

  • Page 66: Connecting External Components

    Printer (serial) Monitor PS/2 mouse PS/2 keyboard USB device Infrared device Speakers Microphone Audio-in * You can use a Y adapter (HP F1469A) to connect both a keyboard and mouse to your Pavilion. User's Guide Port location on Pavilion Port replicator...
  • Page 67 Pavilion Notebook ports Parallel port Serial port VGA port (external monitor) Audio out (external speaker) Microphone jack Infrared port USB port PS/2 port AC adapter jack Making Connections Connecting External Components User's Guide...

  • Page 68: To Use The Port Replicator

    Making Connections Connecting External Components Port replicator ports Serial port Parallel port VGA port (external monitor) PS/2 ports (2) USB ports (2) Audio In Audio Out (external speaker) Microphone jack AC adapter jack To use the port replicator With the optional port replicator, you can connect external components without disconnecting them each time you wish to use the computer on the road.
  • Page 69 When you dock your computer in a port replicator, it automatically turns on (or resumes). If you prefer, you can change this setting using the BIOS Setup Utility: 1. Restart the computer, and press F2 at the HP Invent logo to enter the BIOS Setup Utility.

  • Page 70: To Connect A Printer (Or Other Parallel Device)

    Plug the mouse or keyboard PS/2 cable into the PS/2 port on the computer. To connect both a mouse and keyboard, use the HP F1469A Y adapter. To connect a device that has a PC-type jack, first connect its cable to an adapter cable with a PS/2 jack.

  • Page 71: To Connect A Usb Device

    Note If you have problems making this connection, contact the vendor of the peripheral device, as well as the HP Web site, for the latest versions of the USB drivers. The USB technology is dynamic and continues to develop. To connect audio devices There is a built-in microphone located just below the computer display.
  • Page 72 Making Connections Connecting External Components Switching the display to the external monitor Close the computer lid. –or– Press Fn+F12 (or CTRL+ALT+F12 on an external keyboard) to cycle through the display options: Pavilion Notebook display, external monitor, both. Adjusting monitor resolution 1.
  • Page 73 7. Make sure that the Settings box “Extend my Windows desktop onto this monitor” is checked. You can change the Screen area and Colors settings for the second monitor by selecting Display #2. These settings can be different from your Pavilion Notebook display settings. There are a few limitations with dual display mode: Settings cannot be changed on the second monitor if DirectDraw is enabled—for example, if video is playing—since the display driver cannot reallocate the display...

  • Page 75: Configuring And Expanding Your Computer

    Configuring and Expanding Your Computer User's Guide...

  • Page 76: Configuring The Pavilion Notebook With The Bios Setup Utility

    1. Close all applications, then shut down Windows and restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. The pointing devices are not active in the BIOS Setup utility. Press the RIGHT and LEFT arrow keys to move among menus.
  • Page 77 Secondary Master Sets the CD-ROM drive type and various parameters. Display Device Switches between the built-in display (LCD), an external display (CRT) if attached, and both. PS/2 Pointing Enables or disables the pointing Devices devices. ZV Port Sets whether zoomed video function is enabled, to connect from a PC card to a VGA controller.
  • Page 78 Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility Parallel Port Sets how the parallel port is configured by the BIOS (specified or automatic). Mode Sets the port to output only, bi- directional, ECP mode, or EPP mode.
  • Page 79 Password on boot Sets whether a user password is required when the computer boots. Power (APM) Menu* PM Control Disables power management, or enables it either always or when on battery power only. Power Savings Sets the combination of power management features for your usage.
  • Page 80 Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility Power Button Sets the action (Suspend or Off) of Mode the blue power button when pressed for less than 4 seconds. Resume on Sets whether the system resumes Modem Ring from Suspend if a ring signal is received.

  • Page 81: Installing Ram Modules

    Installing RAM modules The Pavilion Notebook provides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not supported. Your computer’s computer chips are extremely static-sensitive. Static electricity can permanently damage computer chips.
  • Page 82 Configuring and Expanding Your Computer Installing RAM modules Note If you add RAM so that your total RAM is greater than 256 MB, you must change the size of the Hibernate partition. This partition is automatically used to save your current session from RAM when battery level is low.

  • Page 83: Removing Ram Modules

    Configuring and Expanding Your Computer Removing RAM modules Removing RAM modules After you remove the RAM expansion cover, do the following: 1. Release the two latches at the sides of the RAM expansion module by pushing them gently outward (away from the sides of the module). 2.

  • Page 84: Replacing A Hard Disk Drive

    Configuring and Expanding Your Computer Replacing a hard disk drive Replacing a hard disk drive You’ll need a small Phillips screwdriver to complete this procedure. 1. From the Start menu, shut down the computer. 2. Unplug the AC adapter, if present, and remove the battery. 3.

  • Page 85: Expanding The Hibernate Partition

    4. Insert the Recovery CD in the CD-ROM (or DVD) drive. (If your system came with two Recovery CDs, insert Disc 1.) 5. Restart the computer, and when you see the HP logo, press F2. 6. Select the CD-ROM drive as the first boot device, exit from the BIOS Setup utility, and reboot.
  • Page 86 Configuring and Expanding Your Computer Expanding the Hibernate Partition 14. Follow the onscreen instructions for setting up Windows. 15. When Windows setup is complete, reinstall any applications and restore backed up data. User's Guide...

  • Page 87: Service And Support

    Service and Support User's Guide...

  • Page 88: Hewlett-Packard Limited Warranty Statement

    3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
  • Page 89 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL...

  • Page 90: Getting Support For Your Pavilion Pc

    Getting Support for Your Pavilion PC Getting Support for Your Pavilion PC HP offers a number of ways that you can get technical support for your computer. If you have questions or problems, here are the resources available to you: Look up information in this User’s Guide.

  • Page 91: To Call Hp For Service And Support

    To call HP for Service and Support If you are unable to solve a problem with your computer, you can call the HP Customer Care Center. The Customer Care Center will assist you at no charge during the term of the warranty;...

  • Page 92: Obtaining Repair Service

    If the HP notebook product is not normally sold by HP in the country of use, it must be returned to a supported country for services. (Currently, HP Pavilion Notebook PC service is only provided in the United States.) Warranty service may...
  • Page 93 Service and Support Obtaining Repair Service Note If the hard disk drive is defective, you will receive a replacement drive with the original HP software. User's Guide...

  • Page 95: Solving Problems With Your Computer

    Solving Problems with Your Computer User's Guide...

  • Page 96: Troubleshooting Techniques

    BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Open the Boot menu. The default boot order is (1) CD-ROM/DVD, (2) Diskette A, and (3) Hard Drive C.

  • Page 97: Display Problems

    Your display resolution may be set to 1024×768 on a 12.1" display, instead of 800×600. You need to set the monitor type to Laptop Display Panel (800×600) in Windows 98 or Digital Flat Panel in Windows ME. 1. Click Start, Settings, Control Panel.

  • Page 98: Dvd Problems

    BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Open the Boot menu. The default boot order is (1) CD-ROM/DVD, (2) Diskette A, and (3) Hard Drive C.
  • Page 99 If the DVD is playing erratically Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is badly scratched, it will have to be replaced. If a DVD movie stops playing in the middle The DVD may be double-sided.

  • Page 100: Hard Disk Drive Problems

    Solving Problems with Your Computer Troubleshooting Techniques Hard Disk Drive Problems If the computer’s hard drive doesn’t spin Make sure the computer has power. If necessary, connect the AC adapter, making sure it is plugged into a power source and into the rear of the computer. If the hard disk makes a buzzing or whining noise Back up the drive immediately.

  • Page 101: Memory Problems

    If the pointing devices don’t work Don’t touch the touch pad while booting or resuming. Reset the computer. If a scroll mouse doesn’t work Suspend or shut down the computer before you attach the scroll mouse, to ensure that the external mouse will be detected properly/ If you want to go back to using the touch pad, you must suspend or shut down the computer before you detach the scroll mouse.

  • Page 102: Midi Problems

    Troubleshooting Techniques MIDI Problems If the computer is sometimes unable to play MIDI files Download the latest audio driver from the technical support area of the HP Pavilion Notebook Web site (http://www.hp.com/notebooks). Modem Problems If the modem will not connect at 56K speed The host modem may not support a 56K (V.90) connection speed.

  • Page 103: Pc Card (Pcmcia) Problems

    Remove and reinsert the PC card. If the card requires an IRQ, check that there is one available. Look in Device Manager, Properties, Interrupt Request (IRQ). Check the HP Pavilion Notebook Web site for information about supported PC Cards. Try the card in another computer.

  • Page 104: Performance Problems

    Check the BIOS Setup settings. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Power menu, set CPU Cooling Modes to Performance.

  • Page 105: Port Replicator Problems

    Check the Power Management settings in BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. Solving Problems with Your Computer Troubleshooting Techniques...
  • Page 106 Solving Problems with Your Computer Troubleshooting Techniques 3. From the Power menu, make sure Enable Power Saving is enabled. 4. Exit the BIOS Setup utility. If the battery doesn’t charge Make sure the AC adapter is plugged into the power source and that the light on the adapter is on.

  • Page 107: Printing Problems

    If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a compatible printer driver for a 300-dpi printer. For example, for a 600-dpi HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain applications may not work properly with 600-dpi printers.
  • Page 108 Check settings in BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Components menu, check that Serial Port is enabled.

  • Page 109: Startup Problems

    1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Advanced menu, check that Parallel Port or Serial Port is enabled.

  • Page 110: Suspending And Resuming Problems

    Solving Problems with Your Computer Troubleshooting Techniques Suspending and Resuming Problems If the computer takes a long time to resume after being suspended In Windows 98 and Windows ME, the computer can take a minute or longer to resume when a network card is installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display.

  • Page 111: Testing Hardware Operation

    To run the diagnostic test: 1. Reboot the computer and, when you see the HP logo , press F10. 2. When you see the initial diagnostics screen, press F2 twice to continue. 3. When the hardware detection finishes, check the list of detected hardware.
  • Page 112 Solving Problems with Your Computer Testing Hardware Operation If you saved a Support Ticket, you can also view it later. From the directory c:\dmi\hpdiags, run the file hpsuppt.exe. The Support Ticket will appear in that directory as hpsuppt.txt. User's Guide...

  • Page 113: Recovering And Reinstalling Software

    You can use the Recovery CD to recover an original Pavilion Notebook build, or you can use it to install the HP custom software over a user-installed alternate operating system. If you need to recover a specific application, you can reinstall the software directly from your hard drive;...

  • Page 114: To Replace A Damaged Recovery Cd

    Recovering and Reinstalling Software To replace a damaged Recovery CD If you lose or damage the Recovery CD, take your Pavilion Notebook PC to a local HP service center to get a replacement CD. Call the HP Customer Care Center—at (970) 635-1000 in the U.

  • Page 115: To Recover An Application

    To recover an application Note The Recovery CDs restore all the software that was originally on your HP Pavilion Notebook PC, but the recovery program erases the hard drive in the process. Therefore, to reinstall specific applications, you will not use the Recovery CDs.

  • Page 116: Sending Your Computer For Service

    3. When sending your Pavilion Notebook to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit. Note If the hard disk drive is defective, you will receive a replacement drive with the original HP software. User's Guide...

  • Page 117: Specifications And Regulatory Information

    Specifications and Regulatory Information User's Guide...

  • Page 118: Hardware And Software Specifications

    Specifications and Regulatory Information Hardware and Software Specifications Hardware and Software Specifications For the most up–to–date information on Pavilion Notebook PC specifications, go to the HP Pavilion Notebook Web site at www.hp.com/notebooks. HP Pavilion Notebook PC Hardware Specifications Physical Size: 311mm×249mm×42mm (12.24”×9.80”×1.64”) closed.
  • Page 119 Microsoft Money 2000. Intuit Quicken Basic 2000. E-Center. QuickLink III. Mediamatics DVD Player. MusicMatch Jukebox. VirusScan. Adobe Acrobat Reader. HP diagnostic tests. Online documentation. Electronic registration. Recovery CD(s) included. Centralized worldwide BIOS and driver update service. Security User and supervisor passwords. Features Kensington Microsaver lock slot.

  • Page 120: Software System Resources

    Specifications and Regulatory Information Hardware and Software Specifications Major ICs CPU: Intel Pentium III OR AMD-K6. North Bridge: 443DX OR 443BX. South Bridge: PIIX4e or PIIK4m. Video: SMI Lynx EM4 OR Trident Cyberblade 17 AGP. Audio: ESS M-2EM OR ESS M-3. CardBus: TI PCI1225.
  • Page 121 System Memory 00000 - 9FFFF System memory A0000 – BFFFF Video C0000 - CFFFF Video BIOS D0000 - DBFFF Free (valid uses: upper memory blocks (UMBs) or PC Card memory windows) DC000 - FFFFF System BIOS System Input/Output Addresses (100-3FF) 170-177 Internal CD-ROM drive (secondary IDE controller) 1F0-1F7...
  • Page 122 Specifications and Regulatory Information Hardware and Software Specifications DMA Channels ECP parallel port (if enabled) DOS games (FM decoding) Floppy disk drive Fast IR (if enabled) Cascade from secondary PMA controller Free Free Free User's Guide...

  • Page 123: Safety Information

    To purchase a power cord (including one for a country not listed below) or a replacement AC adapter (HP F1454A), contact your local Hewlett-Packard dealer or Sales and Service office.

  • Page 124: Battery Safety

    The battery pack is suitable for use only with compatible HP Pavilion Notebook models. Check the Support and Service section of this User's Guide for your local HP contact. Do not disassemble. There are no serviceable parts inside. Do not dispose of the battery pack in fire or water.

  • Page 125: Regulatory Information

    Pavilion Notebook in these regions. U.S.A. The HP Pavilion Notebook PC generates and uses radio frequency energy and may interfere with radio and television reception. The Pavilion Notebook PC complies with the limits for a Class B computing device as specified in Part 15 of FCC Rules, which provide reasonable protection against such interference in a residential installation.

  • Page 126: Canada

    Trade name: Hewlett-Packard Company Product name: HP Pavilion Notebook PC Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 127 (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1740A and F1454A AC/DC adapter used with this product is designed to operate on all power systems, other than IT power systems.

  • Page 129: Index

    Index AC adapter connecting, 19 status light, 17 address HP Customer Care Web site, 12 HP Web site, 12 APM, 50 Audio Out jack location on Pavilion, 15 battery installing, 19 latch location, 16 location, 16 low power warning, 55...
  • Page 130 pointing device location, 13 using, 29 ports Pavilion, 67 power button location, 13 connecting AC, 19 processor speed, 56 status light, 17 suspending, 51 troubleshooting, 105 power cords, 123 power management, 50 manual, 51 processor speed, 56 PS/2 port location on Pavilion, 15 correct handling, 81 cover location, 16 installing, 81...

This manual is also suitable for:

Pavilion dm1-3040Pavilion dm1z-2100Pavilion dm3t-1000Pavilion dm3z-1000Pavilion dm4-1201Pavilion dm4t-1000 ... Show all

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