Compaq Armada M700 Series Reference Manual page 168

Solving Infrared Problems
Problem
Cannot transmit
data.
Infrared port
doesn't work.
Continued
Possible Cause
Direct sunlight,
fluorescent light,
or flashing
incandescent light
is close to the
infrared connections.
There is interference
from other wireless
devices.
There is a physical
obstruction in the way.
One of the units was
moved during data
transmission.
The orientation of the
units is wrong.
The distance between
the units is too great.
Direct sunlight,
fluorescent light,
or flashing
incandescent light
is close to the
infrared connections.
There is interference
from other wireless
devices.
Computer is in
Standby (Windows
2000 Professional
only)
Solution
Remove the interfering light
source(s).
Keep remote control units
such as wireless
headphones and other audio
devices away from the
infrared connections.
Do not place objects that will
interfere with a line-of-sight
data transmission between
the two units.
Do not move either unit
during data transmission.
Adjust the devices so that
the IR ports point directly at
each other.
Verify that devices are not
more than 1.5 feet (0.5
meter) apart.
Remove the interfering light
source(s).
Keep remote control units
such as wireless
headphones and other audio
devices away from the
infrared connections.
Press the suspend button.
Troubleshooting 16-11