Solutions When The Interactive Pens Cause Interference Or Unwanted Effects; Solutions When Finger Touch Interactivity Does Not Work - Epson BrightLink EB-725Wi User Manual

• If you are having difficulty double-clicking on a Mac, go to the System Preferences menu, select
Mouse, Trackpad, or Mouse & Trackpad, and reduce the Double-click speed.
• Set the Pen/Touch > Pen Hovering setting to Off.
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Solutions When the Interactive Pens Cause Interference or Unwanted Effects

If the pens are causing interference or unwanted effects, try the following solutions:
• When you use two pens at the same time, make sure to use them at least 4 inches (10.16 cm) apart.
• Do not rest the pens on the image area of an interactive table to avoid interference with your
computer's mouse.
• Make sure that nothing is blocking the direct line to the interactive pen receiver on the projector.
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Solutions When Finger Touch Interactivity Does Not Work

If finger touch interactivity does not work, try the following solutions:
• Make sure a Touch Unit is installed correctly and the cable is properly connected. See your projector's
online Installation Guide for details.
• If the light on the Touch Unit is not on, check the Touch Unit settings in the Pen/Touch menu and
make sure the Power setting is set to On.
• If you are using a Mac with your projector, make sure that you installed the Easy Interactive Tools
software, and that you have downloaded and installed the latest Easy Interactive Driver from the
Epson support site.
• Adjust the angle on the Touch Unit. See your projector's online Installation Guide for details.
• Make sure there are no obstacles (such as cables) between the Touch Unit's laser diffusion ports and
the projection surface. If there are any obstacles that are difficult to move, attach the infrared
deflectors to the projection surface. See your projector's online Installation Guide for details.
• Remove any decorative lights from around the projector or projection surface.
• If you are having difficulty double-clicking on a Mac, go to the System Preferences menu, select
Mouse, Trackpad, or Mouse & Trackpad, and reduce the Double-click speed.
• Make sure there is no interference from infrared remote controls, mice, or infrared microphones.
• Make sure you have performed pen calibration and finger touch calibration. Try recalibrating.
Solving Interactive Problems
Solving Interactive Problems
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