Troubleshooting Print-Quality Problems - Xerox WorkCentre 6400V/S User Manual

See also:
www.xerox.com/paper
www.xerox.com/europaper
www.xerox.com/office/WC6400supplies

Troubleshooting Print-Quality Problems

• Nothing Prints or Black Spots Print on Page
• Entire Page Prints Black or Color
• Image Prints Too Light
• Image Prints Too Dark
• Image is Blurred or Stained
• Print Density is Uneven
• Print is Irregular or Mottled
• Ink Rubs Off After Printing
• Toner Smudges and Residual Images Print
• Toner Smudges Appear on the Back of the Page
• White or Black Areas Print in Regular Pattern
• Image Prints with Defects
• Lateral Lines or Bands Print on Image
• Colors Look Wrong
• Colors Do Not Register Properly
• Colors Reproduce Poorly
Nothing Prints or Black Spots Print on Page
Probable Causes
One or more of the imaging units may be defective.
The printer driver is not set correctly
The media is moist from humidity.
The media set in the printer driver mismatches the
media loaded in the printer.
Several sheets are being fed at the same time.
Recommended Media List (United States)
Recommended Media List (Europe)
on page 204
on page 204
on page 205
on page 206
on page 206
on page 207
on page 208
on page 211
on page 212
on page 212
on page 213
on page 213
to order Xerox printing media
on page 203
on page 209
on page 210
on page 211
Solutions
Remove the imaging units one at a time, and check
for damage. If it is damaged, replace it.
Select the proper setting in the printer driver to switch
from transparencies to plain paper.
Adjust the humidity for media storage. Remove the
moist media and replace it with new, dry media.
Load the correct media in the printer.
Remove the media from the tray and check for static
electricity. Fan plain paper or other media (but not
transparencies), and replace it in the tray.
WorkCentre 6400 Multifunction Printer
Troubleshooting
203
User Guide