Recording Programs - Toshiba RS-TX20 Viewer's Manual

• TiVo Plus only: If category filtering of the guide is turned on, but no upcoming programs in the next six hours match both your filter
and your Favorite Channels list, no programs will appear in the guide. To view programs in the guide again, use the Guide Options to
turn off filtering. (See page 98.)
I can't find my program in the guide, even though I know it's on.
• Occasionally the program information provided by the networks includes errors. We would like to hear of any inaccuracies you
discover so that we can work with our providers to correct them. See the Customer Support contact information at the beginning of
this chapter.
• TiVo Plus only: You can choose a channel list or filter to use with the guide. Not all programs or channels will be displayed if you
have chosen to use a filter or the "Favorites" channel list. Press GUIDE to display the live guide, then ENTER to choose "Channels
You Receive" or to turn off filters. You can also add and remove channels on the "Channels You Receive" and "Favorites" channel
lists. (See page 68.)
Questions About Recording Programs
I can't find my program in Search by Title or Search Using a WishList, etc., even though I know it's on.
• The DMS uses the Channels You Receive list to search for programs in all the features under Pick Programs to Record. To check if
you've selected the program's channel, go to Messages & Setup, then Settings, then Channels, then Channels You Receive. Does the
channel have a check mark next to it? To give it one, highlight the channel and press SELECT. (For instructions on personalizing this
list, see page 68.)
• Look on the Phone & Network Setup screen (from TiVo Central, select Messages & Setup, then Settings, then Phone & Network
Setup) for the time of the last successful connection to the TiVo service. If it was more than 36 hours ago, your DMS may be having
trouble connecting to the TiVo service. Select "Test connection" to test the current settings. If the test connection does not succeed,
see page 132 for connection troubleshooting. Once you have made a successful test connection, start a regular connection by
selecting "Connect to the TiVo service now." If your connection is successful, new program information will be downloaded and
organized, and become available to search in about 1 to 5 hours.
• Occasionally the program information provided by the networks includes errors. We would like to hear of any inaccuracies you
discover so that we can work with our providers to correct them.
Q u e s t i o n s A b o u t R e c o r d i n g P r o g r a m s
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