Toshiba RS-TX20 Viewer's Manual page 148

C h a p t e r 9
• TiVo Plus only: Is your TiVo service account up to date? Check your account status on the System Information screen (from TiVo
Central, select Messages & Setup, then System Information). If your account is suspended or closed and you wish to re-activate it, go
to www.tivo.com/manage, or refer to page 130 for Customer Support contact information and give us a call.
I cannot use features in Pick Programs to Record. The DMS says it is organizing program information.
• Your DMS may not have all its program information yet. The first time you go through Guided Setup, the DMS downloads program
information from the TiVo service. The DMS then indexes this information in the background over the next 4-8 hours. As the
program information gets indexed, more of it becomes available. After 8 hours, full information (for up to 2 weeks from the time of
the last successful connection to the TiVo service) is available for you to use. Wait a few hours, then try to find your program again.
• If the DMS loses power while it is indexing program information, the indexing process will stop until the DMS makes a successful
connection to the TiVo service, and then will start again. If your DMS lost power while it was indexing program information, you
can get it to start indexing again by plugging it in and then starting a connection to the TiVo service. To do this, go to TiVo Central,
then select Messages & Setup, then Settings, then Phone & Network Setup, then "Connect to the TiVo service now."
What happens if a sports event I have scheduled to record goes into overtime?
• TiVo Plus only: The TiVo service cannot predict whether a sporting event might go into overtime, but we provide a feature that lets
you add from one extra minute to three hours at the end of a recording just in case. We call the feature the Overtime Scheduler
Overtime Scheduler has two options: "Start Recording" and "Stop Recording." Both are available on the Recording Options screen.
You can even use the Overtime Scheduler to change the scheduled end of a recording while the program is being recorded. You can
use the Overtime Scheduler with any kind of program, not just sports. For more information on Recording Options, see page 94.
If you are watching a program while it's being recorded, you can record an overtime segment in a couple of ways. One way is to go
into Now Playing, select the recording, then select "Change recording options." On the Recording Options screen that appears, select
"Stop recording." Use RIGHT arrow to increase the length of the recording by anywhere from one minute to 3 hours. Alternatively,
you could choose to press the RECORD button after the regularly scheduled part of the program has finished.
Is there a way to record a program that will not be aired for weeks or months?
• If you know the date, time, and channel on which the program will air, create a manual recording to record it. Go to TiVo Central,
and select Pick Programs to Record, then Record by Time or Channel, then Manually Record Time/Channel. (See page 41.)
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