Troubleshooting > Troubleshooting
Responding to Messages
If the message display or the computer displays any of these messages, follow the corresponding procedure.
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
A
Message
A machine
administrator right is
required.
Access denied.
You cannot login.
Access point was not
detected.
Account error.
Press [OK].
Add paper in BulkFee.
Add paper in cassette #.
Add paper in MP tray.
Administrator only.
B
Message
Box limit exceeded.
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details
on Auto Error Clear, refer to the following:
Auto Err. Clear (page 8-34)
Checkpoints
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Is the indicated cassette out of
paper?
Is the paper of the selected size
loaded in the multi purpose tray?
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Checkpoints
*1
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Corrective Actions
You can only change the settings
selected when logged in as a user
with machine administrator
privileges.
The Log in operation failed for the
specified number of times so it is no
longer possible to attempt to log in.
Contact a system administrator.
Check if the access point has been
set correctly.
Failed to specify Job Accounting
when processing the job externally.
The job is canceled. Select [OK].
The paper has run out in the paper
source displayed. Supply paper
according to the paper source
displayed (optional Bulk Paper
Feeder).
The paper has run out in the paper
source displayed. Supply paper
according to the paper source
displayed (paper cassettes, MP
tray, or optional paper feeders).
You can only change the settings
selected when logged in as a user
with administrator privileges.
Corrective Actions
The specified box is full, and no
further storage is available; Job is
canceled. Press [End]. Try to
perform the job again after printing
or deleting data from the box.
10-15
Reference
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page 8-27
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page 3-4
page 3-11
page 9-5
Reference
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