Regency Ultimate U39EX Owners & Installation Manual

Freestanding gas stove
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Ultimate™ U39EX Freestanding Gas Stove
MODELS: U39EX-NG Natural Gas
WARNING
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious
injury, death, or property damage.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch: do not use any phone in your building.
Leave the building immediately.
• Immediately call your gas supplier from a neighbour's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency or the gas
supplier.
Tested by:
Certified to/Certifié pour: CSA 2.17-2017
920-513
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
U39EX-LP Propane
ANSI Z21.88-2019
CSA 2.33-2019
Installer: Please complete the details on the back cover
and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future
reference.
Owners &
Installation Manual
www.regency-fire.com
07.06.22

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Summary of Contents for Regency Ultimate U39EX

  • Page 1 Owners & Ultimate™ U39EX Freestanding Gas Stove Installation Manual www.regency-fire.com MODELS: U39EX-NG Natural Gas U39EX-LP Propane WARNING FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage. - Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • Page 2 To the New Owner: Congratulations! You are the owner of a state-of-the-art ULTIMATE Direct Vent Gas Stove by FPI Fireplace Products International Ltd. The Regency Gas Series of hand crafted appliances has been designed to provide you with all the warmth and charm ®...
  • Page 3: Table Of Contents

    If the unit is being operated in IPI (intermittent pilot) mode, neither the above instructions nor the seven day timer will apply. See the instructions in this manual and on the Lighting Instructions plate on the appliance to light or re-light the pilot. Regency U39EX ULTIMATE™ Freestanding Gas Stove...
  • Page 4: Unit Dimensions

    4-3/4'' (120mm) 9-7/16'' (240mm) ALL PICTURES / DIAGRAMS SHOWN THROUGHOUT THIS MANUAL ARE FOR ILLUSTRATION PURPOSES ONLY. ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENTS. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 5: Copy Of Safety Label For U39Ex Gas Stove

    NOTE: Regency units are constantly being ® This is a copy of the label that accompanies each ULTIMATE Direct Vent improved. Check the label on the unit and if there is Freestanding Gas Stove. We have printed a copy of the contents here for your a difference, the label on the unit is the correct one.
  • Page 6: Installation Gas Installation Checklist

    This general checklist does not contain all pertinent installation details or specifics and does not supersede the guidelines in this manual. Your Regency dealer/installer should use it in conjunction with manual instructions. Please follow all local codes and jurisdictions in authority.
  • Page 7 REGENCY GAS INSTALLATION CHECKLIST Finishing If applicable, is only noncombustible material installed in the noncombustible areas? Do clearances meet installation and manual requirements? Do the mantels and/or projections comply with the installation manual? If applicable, was the solid fuel fireplace warning plate installed?
  • Page 8: Before You Start

    R E M O V E D F O R ESPECIALLY THE FIREPLACE GLASS, SERVICING AN APPLIANCE MUST AND SHOULD STAY AWAY TO AVOID BE REPLACED PRIOR TO OPERATING BURNS OR CLOTHING IGNITION. THE APPLIANCE. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 9: Lighting Procedure

    If the unit is being operated in IPI (intermittent pilot) mode, neither the above instructions nor the seven day timer will apply. See the instructions in this manual and on the Lighting Instructions plate on the appliance to light or re-light the pilot. Regency U39EX ULTIMATE™ Freestanding Gas Stove...
  • Page 10: Copy Of The Lighting Plate Instructions

    Part #: 920-521 Colours: Black on Grey, except for parts indicated as being Red. Punch out .25" hole top right corner where indicated. Size: 100% w- 6.52" h- 11.13" Regency U39EX ULTIMATE™ Freestanding Gas Stove ® May 09/22: Created decal...
  • Page 11: Remote Control Operating Instructions

    Supply Voltage: 4.5VDC (three 1.5V AAA batteries) Ambient Temperature Rating: 0 to 50 ᵒC (32 to 122 ᵒF) Radio Frequency: 434 MHz Certification: IC: 8474A-TX581 FCC ID: UMPTX581 (FCC Rule Part 15.231) CE: 2112CE33, 2112CE34, 2112CR27, 2111CF23 Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 12 “Fan Button” Use the UP and DOWN arrow Used to change the fan speed setting. toggle through function and value selection. “Light Button” Used to change the light intensity setting. (Not available) 05.13.22 Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 13 If the Timer has been set and needs to be changed, the command. timer can be changed by the “UP Button” or “Down Button” when the “TIMER/T-STAT DISPLAY” has the “TIMER ICON” displayed. Regency U39EX ULTIMATE™ Freestanding Gas Stove ® 05.13.22...
  • Page 14 Note: Before you turn OFF the unit , you can use the remote control to directly turn OFF the fan to avoid waiting. See remote control instructions for details on operation of the fan using the remote control. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 15: Back Up Battery

    Once removed will expose the battery pack. 3. Install 4 AA batteries into battery pack. 4. Reverse steps 1 to 2. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 16: Installer's Information

    (e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipm ent, all venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of the installation. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 17: Important Information

    This Regency Mobile/Manufactured ® because the appliance's metal pedestal base Home Listed appliance comes factory Note: Failure to follow the instructions extends the full width and depth of the appliance.
  • Page 18: General Safety Information

    D Side Wall to Flue Centerline 20-1/2"/521 mm F Side Wall to Flue Centerline 11"/280 mm Minimum ceiling height is 36" / 914 mm from top of unit. Vent pipe clearances to combustibles1-1/4” (32mm) Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 19: Manufactured Mobile Home Requirements

    Consult your local building codes before beginning installation. The location of the termination cap must conform to the requirements in the "Exterior Vent Terminal Locations" section. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 20: Exterior Vent Terminal Locations

    * Clearance in accordance with local installation codes and the requirements of the gas supplier 3 feet (91cm) within a height of 15 feet (4.5m) above the meter / regulator assembly 3 feet (91cm) above - if within 10 feet (3m) horizontally Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 21: 4" X 6-5/8" Rigid Pipe Cross Reference Chart

    Note: Olympia Ventis DV venting is only approved for certain models. See list of approved models in cross-reference chart. Components from different Manufacturers may not be mixed. Not all rigid pipe components are available directly from Regency. Note: Olympia Ventis DV venting is only approved for certain models. See list of approved models in cross-reference chart.
  • Page 22 TM-4TR VDV-FS04 * Not available from Regency ***Olympia Ventis DV application for the following units only when using 4" x 6-5/8" vent system: B36XTE, B36XTCE, all City Series 40 models, CV72E/CB72E (power-vented models only), G600C, G600C-1, G600EC, G800C, G800C-1, G800EC, P36, P36E, and RC500E.
  • Page 23: Rigid Pipe Venting Systems

    Metal Products Ameri Vent Direct Vent, Security Secure Vent , Selkirk Direct-Temp. AstroCap is a proprietary trademark of FPI Fireplace Products ® International Ltd. Dura-Vent® and Direct Vent are registered and/or proprietary trademarks of Simpson Dura-Vent Co. Inc. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 24: Installation Precautions

    Safety Precautions for the Installer Wear gloves and safety glasses for protection. Exercise extreme caution when using ladders or on roof tops. Be aware of electrical wiring locations in walls and ceilings. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 25: Rigid Pipe Venting Arrangements

    1'(0.3m) 2' (.6m) 3' (.9m) Horizontal Run (Feet) Horizontal Run (Feet) 0-4500' 0-2000' NG - @35,000 Btu/hr #35 NG - @38,000 Btu/hr #32 LP - @32,500 Btu/hr #51 LP - @38,000 Btu/hr #49 Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 26 With these options, max. total pipe length is 30 feet with min. of 4 feet total vertical and max. 4 feet total horizontal. Please note min. 1 foot between 90 elbows is required. Lengths do not include elbow indicated Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 27: Dv Stove Horizontal Vent Kit Installation

    When using Note: if the centerline cannot be met, the adjustable sections will have to be cut. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 28 7. Stretch the 4" dia. flex liner out fully and get a elbow. The flex may have to be compressed back trial fit of the liner onto the 4" dia. starter collar. in order for the adjustable pipe to properly mate Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 29: Dura-Vent Termination Kit

    Minimum components for a Dura-Vent Horizontal Installation: Planning Your Dura-Vent You will require the following components with your Dura-Vent Horizontal Termination Kit new Regency Direct Vent Freestanding Gas Stove. ® Installation Wall Thimble (required for combus- Please review your product to make sure you have tible walls) everything you need.
  • Page 30: Dura-Vent Horizontal Terminations

    7" diameter hole is acceptable. N o t e : R i s e r Vent is only f o r u s e above grade terminations. Diagram 3a Diagram 2 Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 31: Dura-Vent Vertical Terminations

    2. Frame the hole as shown in diagram 10. attach with screws provided. Apply decorative brass or chrome trim if desired. See diagram Diagram 5 Diagram 7 Diagram 10 Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 32: Cathedral Ceilings

    7. Ensure vent is vertical and secure the base of 2/12-7/12 5-1/2" the flashing to the roof with roofing rails, slide 7/12-12/12 6-3/4" storm collar over the pipe section and seal with a mastic. 12/12-24/12 7-1/2" Diagram 13 24/12+ 12-1/2" Diagram 12 Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 33: Converting A Class-A Metal Chimney To A Direct Vent System

    Insure that you are in fact, drilling into the metal on the chimney. Twist- lock the Termination Cap onto the Adaptor. (Diagram 3 and 4). Diagram 2 Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 34: System Date

    Circulation: Variable speed fan, 125/75 CFM. 7. The connection between the appliance and Log Set: Ceramic fiber, 7 per set. the Retro Connector may be completed with sections of black direct vent pipe, together with an adjustable length. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 35: Conversion From Ng To Lp

    15. At the control module, remove the tab control module. using a small screwdriver, then slide the two-way switch inside from NG to LP. Return the tab afterwards. TORX T20 Tamper Proof 4 screws 10. Connect orange and green wires from LP stepper motor to valve and the 10-pin connector to the control module. 11. Remove the clip, then pull off the pilot cap to expose the pilot orifice. Regency U39EX ULTIMATE™ Freestanding Gas Stove ® 920-517 05.06.22...
  • Page 36 22. Turn ON using the remote control (the remote control is still with the control module). 23. Check pilot flames. Correct flame pattern has 2 strong blue flames. Refer to "Maintenance Instructions" section of the manual for correct flame patterns. 24. Check operation of flame control. 25. Check for proper flame appearance and glow on logs. Regency U39EX ULTIMATE™ Freestanding Gas Stove ® 920-517 05.06.22...
  • Page 37: Conversion To High Elevation

    (clockwise) with a 1/8" flat screwdriver. 8. Check for gas leaks. Note: Screw should be snug, but do not over tighten 9. Check inlet and outlet pressures. 10. Check operation of flame control. Check for proper flame appearance and glow on logs. Note: Use a magnetic type screwdriver if 11. The burner aeration should be set to 3/8” open possible. for NG and 1/2” open for LP. See aeration adjustment details in the manual. Regency U39EX ULTIMATE™ Freestanding Gas Stove ® 920-140 06.27.19...
  • Page 38: Dexen Valve Description

    NOT covered under warranty. Note: Aeration Adjustment should only be performed by an authorized Regency Installer at the time of ® installation or service. To adjust the aeration: use the Allen key to turn the turning gear which will adjust the air shutter.
  • Page 39: Log Set Installation

    Place Rear Log A on the two pins on the rear log support. Place the Left Top Log D on the pin on Log B and on top of the cut-out on Log A. Pins on Rear Log Support Cutout Regency U39EX ULTIMATE™ Freestanding Gas Stove ® 918-039b 04.05.18...
  • Page 40 10. Next, take the white Platinum Ember material (provided) and gently separate the layers until you have a fi ne layer to place onto the Embaglow (steel wool type media). Platinum Embers Notch 918-039b 04.05.18 Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 41 12. Test fi re to ensure proper light off (make sure fl ame fl ows smoothly from one end of burner to the other. If there is any fl ame hesitation, check that area for any blockage of the burner port. A)02-65 B)02-56 E)02-45 C)02-44 918-039b 04.05.18 Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 42: Driftwood Log Set Installation

    Place Rear Log A on the two pins on the rear log support. Place the Left Top Log D on the pin on Log B and on top of the cut-out on Log A. Pins on Rear Log Support Cutout Regency U39EX ULTIMATE™ Freestanding Gas Stove ® 919-939 10.15.18...
  • Page 43 10. Next, take the white Platinum Ember material (provided) and gently separate the layers until you have a fi ne layer to place onto the Embaglow (steel wool type media). Platinum Embers Notch Regency U39EX ULTIMATE™ Freestanding Gas Stove ® 919-939 10.15.18...
  • Page 44 12. Test fi re to ensure proper light off (make sure fl ame fl ows smoothly from one end of burner to the other. If there is any fl ame hesitation, check that area for any burner port blockage. 919-939 10.15.18 Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 45: Wiring Diagram With Optional Wall Thermostat

    This appliance is equipped with on an interior wall. Note: a three pronged (grounding) 4 AA Batteries must be installed into the back Regency offers an optional programmable ® up battery compartment however for this unit plug for your protection thermostat but any 250-750 millivolt rated non- to operate when power is lost.
  • Page 46: First Fire

    NOTE: This appliance will operate with 4 AA back-up curing process. To ensure that the paint is prop- All Regency stoves ship with a full function re-mote batteries installed (see Back-up Battery section erly cured, it is recommended that you burn your control as standard equipment.
  • Page 47: Backup Battery

    The remote or remote override toggle switch can now be used to turn the unit ON/OFF with the battery back-up, the fan and lights will not function. To prevent corrosion, it is recommended that the back-up batteries be removed once power is restored. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 48: Automatic Convection Fan Operation

    OFF. Note : Before you turn OFF the unit , you can use Blower: the remote control to directly turn OFF the fan to Regency gas appliances use high tech blowers ® avoid waiting. to push heated air farther into the room. It is not unusual for the fan to make a "whirring"...
  • Page 49: Maintenance

    IFIED SERVICE TECHNICIAN TO ote: If you have an incorrect flame pattern, INSPECT THE APPLIANCE AND TO Never use an abrasive cleaner on the porcelain contact your Regency dealer for ® REPLACE ANY PART OF CONTROL finish as it may scratch the surface.
  • Page 50: Log Replacement

    5 mm Neoceram ceramic glass that will withstand the highest heat that your unit will produce. In the event that you break your glass by impact, purchase your replacement door from an authorized Regency dealer only, and follow ® our step-by-step instructions for replacement. The glass is not sold separately, as it must be properly sealed in the door frame.
  • Page 51: Fan Maintenance

    5. Lift fan off of the 2 pins, tip back and pull through firebox opening. Disconnect the green ground wire from the right side of the fan as soon as accessible. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 52: Valve Replacement

    4. Disconnect the gas at the valve. Access through the front (with access panel removed). The gas line may also accessed by removing the rear pedestal cover plate. 5. Carefully remove the logs and lava rock. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 53: Gas Maintenance

    Gas Maintenance Gas Maintenance Recommended Annual Routine Maintenance for Gas Fireplaces, Stoves and Inserts In order for your Regency appliance to continue to provide comfort to your home periodic maintenance must be performed to ensure it is operating at peak efficiency. The items in the list should be checked by a licensed gas service technician during the annual service check. Your unit may require more frequent maintenance checks if you notice any changes in how it operates. Operational changes to look for can include, but are not limited to, extended start up time, increased fan noise, residue/carbon build up, white build up on the glass/firebox, increased operating noise etc. Should any of these or other conditions arise, discontinue use and schedule a service check with your local licensed gas technician. The list below shows items your licensed service technician will need to check and service at least annually. Clean Inspect Check • Glass • Pilot assembly • Voltage on thermocouple/thermopile (mil- • Interior bricks / panels • Burner livolt models) • Burner ports & burner air shutter • Pressure relief gaskets/doors •...
  • Page 54: Troubleshooting

    Six Red Flashes Pilot valve connection error Seven Red Flashes Main valve connection error Eight Red Flashes Vacuum switch not detected (Not applicable) One Red Flash every 10s Low Voltage Error Troubleshooting Flow Chart Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 55: Main Assembly

    Hinge for Side Panel 904-258 Side Panel Door Magnet 948-255 Door Latch c/w Hook Flex Pipe 3" ID Hose Clamp 630-021 Fan Access Panel 730-019 Rear Panel 730-565 Firebox Baffle (SEPARATE ILLUSTRATION ON GLASS DOOR FRONTS) Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 56: Burner & Log Assembly

    Control Module DEXEN 911-037 Flame Sensor 911-399-ASM Flame Electrode 910-432 Pilot Tube with Nuts 911-398 Fuse 1A 250V 5mm x 20mm Fast Glass GMA-1-R Remote Wall Cradle *Not available as a replacement part. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 57: Door Assembly

    Brushed Nickel Wrap Door - Complete 101. 732-570 Door Gasket Kit 105. Ceramic Paper 107. 936-243 Glass Gasket 111. Door Frame Fibre Paper 208. 940-325/P Wrap Glass 209. 732-020 Door Mounting Bracket *Not available as a replacement part. Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 58: Warranty

    FPI is not responsible for results or costs of workmanship of unauthorized FPI dealers or agents in the negligence of their service work. Revision Date: February 2019 Regency Gas Products Warranty Regency U39EX ULTIMATE™ Freestanding Gas Stove...
  • Page 59 Freight damages for products or parts are not covered under the terms of the warranty. Products made or provided by other manufacturers and used in conjunction with the FPI appliance without prior authorization from FPI may void this warranty. Revision Date: February 2019 Regency Gas Products Warranty Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 60 Product Registration and Customer Support: Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and marketing of hearth products. To provide the best support for your product, we request that you complete a product registration form at http://www.regency-fire.com/Customer-Care/Warranty-Registration.aspx...
  • Page 61 Product Registration and Customer Support: Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and marketing of hearth products. To provide the best support for your product, we request that you complete a product registration form found on our Web Site under Customer Care within ninety (90) days of purchase.
  • Page 62 Regency U39EX ULTIMATE™ Freestanding Gas Stove ®...
  • Page 64 Dealer Name & Address: _______________________________________ ___________________________________________________________ Installer: ___________________________________________________ Phone #: ___________________________________________________ Date Installed: _______________________________________________ Serial #: ____________________________________________________ U38-39 Video Printed in Canada Regency is a trademark of FPI Fireplace Products International Ltd. ® © Copyright 2022, FPI Fireplace Products International Ltd. All rights reserved.

This manual is also suitable for:

Ultimate u39ex-ngUltimate u39ex-lp

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