Siemens MOBILETT XP Digital Troubleshooting Manual
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Siemens MOBILETT XP Digital Troubleshooting Manual

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M o s e r
MOBILETT XP Digital
Troubleshooting Guide
System
Imaging System
Print No.:
SPR8-230.840.30.03.02
Replaces: SPR8-230.840.30.02.02
01818447
SP
2005
© Siemens AG
The reproduction, transmission or use
of this document or its contents is not
permitted
without
express
authority. Offenders will be liable for
damages. All rights, including rights
created by patent grant or registration
of a utility model or design, are
reserved.
English
Doc. Gen. Date: 12.05
written

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  • Page 1 M o s e r MOBILETT XP Digital Troubleshooting Guide System Imaging System 01818447 2005 © Siemens AG The reproduction, transmission or use of this document or its contents is not permitted without express written authority. Offenders will be liable for damages.
  • Page 2 Assemblers and other persons who are not employed by or otherwise directly affiliated with or authorized by Siemens or one of its affiliates are directed to contact one of the local offices of Siemens or one of its affiliates before attempting installation or service pro- cedures.

  • Page 3: Table Of Contents

    Backup of the configuration ......... . . 60 Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 3 of 68 Medical Solutions 12.05...
  • Page 4 Checking the firmware of the imaging system ....... . 67 7 _______ Changes to the previous version __________________________________ 68 MOBILETT XP Digital SPR8-230.840.30.03.02...

  • Page 5: System Overview

    Fig. 1: Imaging system The image system consist of the following components: - CXDI PC (Control PC) - Detector (imaging unit) - Power box Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 5 of 68 Medical Solutions 12.05 CS SD 24...

  • Page 6: Cxdi Pc

    Therefore, even if the CXDI PC does not meet the medical equipment safety regulations, it meets the regulations with respect to the MOBILETT XP Digital as a whole and fulfills electrical safety requirements for the sensor unit in the event that a patient is present.

  • Page 7: Detector (Imaging Unit)

    Detection of an unusual temperature, error reporting and stopping of sensor driv- ing. Detection of the X-ray emission status. Holding of the factory data set. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 7 of 68 Medical Solutions 12.05 CS SD 24...

  • Page 8: Pcb-50 Led Board Of The Detector

    LED control (POWER/READY/BUSY) Grid sensor connection detection. Case grounding around the power supply. (Each power supply cable must be attached to the case grounding point with screws.) MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 8 of 68 12.05 CS SD 24...

  • Page 9: Power Box

    The power box controls signal transition with the detector (imaging unit), power supply, signal transition with the X-ray generator. The power box can be connected to only one detector (imaging unit). Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 9 of 68 Medical Solutions 12.05 CS SD 24...

  • Page 10: Pcb-50 X-Ray Board Of The Power Box

    PCB-50 X-ray board of the power box The PCB-50 X-ray board has the following functions: Interfacing with the X-ray generator. Relaying the signals while insulating the Internet transition. (AC230V basic insula- tion) MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 10 of 68 12.05...

  • Page 11: Remote Switch

    The 50G firmware contains the initialization and normal codes. (They are stored in the PCB-50Di flash ROM). Normally, the normal code runs on a steady basis, and only normal code is updated when upgrading the firmware. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 11 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 12 Ethernet settings again in order to recover the system. Fig. 6: Power box installation switch Initialization switch: Switch 1 mounted on PCB-50 XRY Default settings: IP Address=192.168.100.11 (factory setting) MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 12 of 68 12.05...

  • Page 13: Available Imaging Time (Normal Imaging/Long-Term Imaging)

    2. Long-term imaging (1001 - 3000 msec) From version 6.0, the maximum imaging time is now 3 seconds for the detector, which can be set on the GUI. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 13 of 68 Medical Solutions 12.05 CS SD 24...

  • Page 14: General

    A red ERR key is displayed and the alert window appears automatically. The ERR key does not blink.The chances of the user being able to recover the system is better than for an alert. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 14 of 68 12.05...
  • Page 15 Attention An yellow ERR key is displayed. It does not blink. The alert window does not appear unless the ERR key is pressed. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 15 of 68 Medical Solutions 12.05 CS SD 24...

  • Page 16: Fatal Error

    #3:Failed to transmit the data. [Cause] Image transferring from Ethernet has failed. [Operation after the reply key is pressed] For the reply cannot be done, the system must be shutdown. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 16 of 68 12.05...
  • Page 17 Shutdown starts. Although this problem can be solved using the service tool, users must not use the service tool on their own. Take necessary actions in accordance with the service person"s instruction. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 17 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 18 Capture Board SelfCheck Error: Detected Capture Board Error. -107 Power Supply Error: Shuts down after 10 seconds. -522 File Open Error: <(File name)>File not found. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 18 of 68 12.05 CS SD 24 Medical Solutions...

  • Page 19: Alert

    [Operation after the reply key is pressed] Although imaging is possible, image may be degraded. There- fore, a service person needs to be called in. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 19 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 20 #1:Alert #2:OPU-CCR RPC Error #3:OPU-CCR RPC Error [Cause] For some reason, the CCR software has shut down. [Operation after the reply key is pressed] MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 20 of 68 12.05 CS SD 24 Medical Solutions...
  • Page 21 -116 Detector Unit: Self Check Error: Detected an Error. -5002 OPU-CCR RPC Error: OPU-CCR RPC Error. -6001 OPU-CCR RPC Error: Operation has been canceled. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 21 of 68 Medical Solutions 12.05 CS SD 24...

  • Page 22: Error

    [Cause] The remaining space in the temporary storage directory dttmp is less than the specified MB. [Operation after the reply key is pressed] Press OK after confirmation. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 22 of 68 12.05...
  • Page 23 #3:Detected an error.#4:ER(n) (xxxx) n: Sensor index (1 to 4) xxxx: Error code [Cause] An undefined error has been found in the sensor A/D board. [Operation after the reply key is pressed] Nothing Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 23 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 24 If this error persists even after the system is rebooted, a service person needs to be called in. 0xeff8, 0xeff "PLD err (n)( eff8)""PLD Config err (n)( eff7)" n: Sensor index (1 to 4) MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 24 of 68 12.05...
  • Page 25 Press [OK] to close the window, a few minutes later operate again. Note: The error might be able to be avoided by reducing the ambient temperature. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 25 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 26 [Operation after the reply key is pressed] When the OK button is pressed, the sensor is disconnected. A service person needs to be called in. (Maintain unusual state, and do not access.) MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 26 of 68 12.05...
  • Page 27 #3:Invalid data. Or collimator is used. [Cause] Too much difference in dose acquired by the panels. [Operation after the reply key is pressed] Perform imaging again. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 27 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 28 [Operation after the reply key is pressed] Nothing [Note] 999: REX value obtained by image processing 9999: Lower limit value MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 28 of 68 12.05 CS SD 24...
  • Page 29 Failed to write the last image of the previous imaging operation. [Operation after the reply key is pressed] If previous images remain, they will be recovered. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 29 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 30 [Cause] No medium is found on the removable disk. [Operation after the reply key is pressed] The system returns to the state before the occurrence of the error. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 30 of 68 12.05 CS SD 24...
  • Page 31 CEL cancels storage of the image to the external storage medium. When CANCEL is selected, a confirmation message appears before the image is deleted. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 31 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 32 [Cause] The space on the external storage medium is insufficient. [Operation after the reply key is pressed] The system returns to the state before the occurrence of the error. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 32 of 68 12.05...
  • Page 33 This error occurs when the system has failed to open the file during RESEND. [Operation after the reply key is pressed] Simply press OK.The system returns to the state before the occurrence of the error. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 33 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 34 The cable is not connected although it is set for the sensor. [Operation after the reply key is pressed] The system only requires confirmation. Press OK. Only the problematic sensor is disabled. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 34 of 68 12.05...
  • Page 35 Detector Unit: Temperature Touch OK and try again after a Error: The internal temperature while. of the detector unit has exceeded the temperature limit. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 35 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 36 Detected illegal parameter error. • -141 LUT Write Error: Quit the exam Touch OK and calibrate the unit. and perform calibration. -143 Calibration Table Error: Perform calibration. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 36 of 68 12.05 CS SD 24 Medical Solutions...
  • Page 37 • -304 Calibration Error: Invalid data or Touch OK and repeat the exposure. collimator in use. • Contact a Siemens representative or distributor if the collimator was -305 Calibration Error: Collimator pos- used. sibly in use. •...
  • Page 38 • Check cable connections. recovery is desired, shut down • If the cause cannot be found, con- system. tact a Siemens representative or -5101 Detector Unit: Detect Error: distributor. Check the detector power unit or cable connection. If system recovery is desired, shut down system.
  • Page 39 • -5206 Grid ID Error: This is a fixed-grid Touch OK and install the grid on the mode. Attach the grid. detector unit. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 39 of 68 Medical Solutions 12.05 CS SD 24...

  • Page 40: Warning

    When the OK key is pressed, the screen returns to the normal display. Imaging can be performed by touching the exposure mode key again. Although imaging can be performed, a service person needs to be called in. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 40 of 68 12.05...
  • Page 41 When CANCEL is selected, transfer will be canceled after a confirmation message is displayed. Re-transfer is possible by sending the image from the study list. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 41 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 42 CANCEL is selected, transfer will be canceled after a confirmation message is displayed. Re-transfer is possible by sending an image from the study list. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 42 of 68 12.05...
  • Page 43 CEL is selected, the storage of the image to an external storage medium will be cancelled after a confirmation message is dis- played. Re-transfer is possible by sending the image from the study list again. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 43 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 44 When RETRY is selected, the image will be stored. When CAN- CEL is selected, the storing of the image will be cancelled after a confirmation message is displayed. Re-transfer is possible by sending the image from the study list. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 44 of 68 12.05...
  • Page 45 CANCEL is selected, the storing of the image will be cancelled after a confirmation message is displayed. Re-transfer is possible by sending the image from the study list. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 45 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 46 [Operation after the reply key is pressed] When RETRY is selected, image will be stored on the internal disk.When CAN- CEL is selected, the storing of the image will be cancelled after a confirmation message is displayed. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 46 of 68 12.05...
  • Page 47 This error occurs when calibration has not been performed within the set time. [Operation after the reply key is pressed] The calibration screen appears to prompt you to perform calibra- tion. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 47 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 48 OK. Then touch RETRY. DICOM response. Check receiv- • Or touch Cancel and check the DI- ing device. COM settings. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 48 of 68 12.05 CS SD 24 Medical Solutions...
  • Page 49 RETRY. insufficient. Retry after com- • Or select Cancel. Or contact the pressing data. network administrator. Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 49 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 50 Or select Cancel. memory is insufficient. • -6000 Calibration Error: *** have Touch OK and calibrate the unit. passed since the last calibration. Perform calibration. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 50 of 68 12.05 CS SD 24 Medical Solutions...

  • Page 51: Attention

    DICOM printer status was received properly. However, the tar- get reported a WARNING as the printer status. [Operation after the reply key is pressed] Only checks if the system is OK. -511 Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 51 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 52 WARNING in DICOM printer set. status. Check receiving device. -511 External Storage Attention: Remaining space in external storage is less than **% . MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 52 of 68 12.05 CS SD 24 Medical Solutions...

  • Page 53: Hardcopy Messages

    18-135933[d2]ERR:180012 Failed to establish association 18-132600[127]ERR:60012 TCP Initialization error: Invalid argument 18-132600[127]ERR:130012 Peer aborted Associ- ation (or never connected) 18-132600[127]ERR:180012 Failed to establish association Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 53 of 68 Medical Solutions 12.05 CS SD 24...
  • Page 54 -18-140933[d2]ERR : c0082 SRV Send (DATA SET) failed in SRV_SendDataSet 18-140933[d2]ERR : 190082 SRV Request failed in SRV_NCreateRequest 18-140933[d2]ERR : 70012 NULL_key passed to routineDUL_ReleaseAssociation MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 54 of 68 12.05 CS SD 24 Medical Solutions...

  • Page 55: Calibration Of The Detector

    Center the tube unit above the detector. • Set an SID of 150cm • Use the most common X-ray parameter used by the customer, e.g. 70 kV, 1.8 mAs at the MOBILETT XP Digital. Procedure • Select "SYSTEM/CALIBRATION" from the application UI. •...

  • Page 56: Self-Test

    X-ray. This requires some time. No error messages should appear. Test 1 Calibration test ca. 20 sec Test 2 Transmission test 1 ca. 6 sec Test 3 Transmission test 2 ca. 6 sec MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 56 of 68 12.05 CS SD 24 Medical Solutions...
  • Page 57 Use a higher dose (mAs), or repeat the self-test. If the self-test fails again, contact the Uptime Support Center. • Exit the program via “Exit”. • Restart the MOBILETT XP Digital Siemens AG SPR8-230.840.30.03.02 MOBILETT XP Digital Page 57 of 68 Medical Solutions 12.05...

  • Page 58: Backup Of Drive Partitions

    • Switch off the MOBILETT XP Digital. • Open the top cover of the MOBILETT XP Digital, lay it sideways on a table or the like and access the PC interior. Do not disconnect any cables. • Open the PC so that it is possible to use the PC keyboard.

  • Page 59: Restore Of A Drive Partition

    • Switch off the MOBILETT XP Digital. • Open the top cover of the MOBILETT XP Digital, lay it sideways on a table or the like and access the PC interior. Do not disconnect any cables. • Open the PC so that it is possible to use the PC keyboard.

  • Page 60: Backup/Restore Of The Configuration

    • Switch off the MOBILETT XP Digital. • Open the top cover of the MOBILETT XP Digital, lay it sideways on a table or the like and access the PC interior. Do not disconnect any cables. • Open the PC so that it is possible to use the PC keyboard.

  • Page 61: Restore Of The Configuration

    • Switch off the MOBILETT XP Digital. • Open the top cover of the MOBILETT XP Digital, lay it sideways on a table or the like and access the PC interior. Do not disconnect any cables. • Open the PC so that it is possible to use the keyboard of the PC.
  • Page 62 Select “SERVICE TOOL > Explorer” in the menu. • Start via “START”. Enter the Siemens service password and confirm with “OK” (refer to the pass- word list). • Insert the most recent labeled "Backup of the CONFIGURATION" CD into the CD drive.

  • Page 63: Password List

    Miscellaneous Password list 6Miscellaneous BIOS (supervisor) 99999 User cxdi (Siemens - configuration) ( )Siemens( ) User admin_siemens (Siemens - configuration) mxpdi User cxdi (delivery condition Canon) ccrdeburg Ccrsetup 99999 Administrator user interface (user-defined) "" Administrator user interface (master password) 99999...

  • Page 64: Generator Module Configuration

    Miscellaneous Generator module configuration The MOBILETT XP Digital is delivered with preconfigured generator module cgbbig3.dll for communication between the imaging system and generator. Do not change these val- ues. Procedure for checking the generator module: • Select SYSTEM/CONFIGURATION/ADMINISTRATOR SETUP/MODULE/GENERA- TOR.

  • Page 65: Smpte Test Image

    Miscellaneous SMPTE test image Find the SMPTE image for test uses under the organ program “Test/ SMPTE”. • The MOBILETT XP Digital is switched on. • Create a patient “IQ Test” and call up the organ program “Test/ SMPTE”. •...

  • Page 66: How To Access The Os

    • Switch off the MOBILETT XP Digital. • Open the top cover of the MOBILETT XP Digital, lay it sideways on a table or the like and access the PC interior. Do not disconnect any cables. • Open the PC so that it is possible to use the keyboard of the PC.

  • Page 67: Checking The Firmware Of The Imaging System

    Miscellaneous Checking the firmware of the imaging system • Start up the MOBILETT XP Digital. • Select “SYSTEM > SETUP MENU > VERSION INFORMATION” Fig. 10: CXDI firmware A. Hardware version This is the version of the detector hardware. It changes according to the setting of the dipswitch on the PCB-50Di board in the detector.
  • Page 68 Editorial changes Firmware of n.a. The content of the “Firmware of Imaging Sys- imaging system tem” chapter has been transferred to the Mis- cellaneous chapter. MOBILETT XP Digital SPR8-230.840.30.03.02 Siemens AG Page 68 of 68 12.05 CS SD 24 Medical Solutions...

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