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CHAPTER 5
MAINTAINING THE INTERACTIVE FLAT PANEL
To update firmware
1. Make sure the interactive flat panel is connected to a computer on which you've downloaded
the firmware update.
2. Browse to and start the firmware updater at the following location:
Operating system
Windows (32-bit)
Windows (64-bit)
3. Follow the on-screen instructions using the computer's mouse and keyboard. Don't touch the
interactive flat panel screen.
4. Select the check box for the SMART product you want to update, and then click Next.
A progress bar appears.
5. When the installation is complete, calibrate the interactive flat panel (see Calibrating the
interactive flat panel on page 39).
Updating SMART kapp iQ system software
Automatic SMART kapp iQ system software updates
When the SMART kapp iQ interactive flat panel is connected to the Internet, it updates its system
software automatically. When an update to the SMART kapp iQ system software is available, the
interactive flat panel downloads the update in the background then waits for four hours of
inactivity. When that happens, the interactive flat panel displays a two-minute countdown before
beginning the update. The countdown can be interrupted at any time. When the countdown is
complete, the update begins. The interactive flat panel shows a blank screen for four minutes.
When the update is complete, the interactive flat panel displays the Whiteboard and any content
that was on Whiteboard before the update.
To allow automatic system software updates
add https://ws.kappboard.com to the network's whitelist
l
add http://downloads.smarttech.com to the network's whitelist
l
To prevent automatic system software updates
block access to https://ws.kappboard.com
31
smarttech.com/kb/171000
Location
C:\Program Files\SMART Technologies\SMART Product Drivers\
SMARTFirmwareUpdater.exe
C:\Program Files (x86)\SMART Technologies\SMART Product
Drivers\
SMARTFirmwareUpdater.exe
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