Mercedes-Benz C-Class-Saloon 2020 Owner's Manual page 407

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404 Breakdown assistance
A towing distance of 50 km must not be
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exceeded.
& WARNING Risk of accident when towing
a vehicle which is too heavy
If another vehicle is tow-started or towed
away, its weight must not exceed the permis‐
sible gross mass of your own vehicle, other‐
wise the following could occur:
the towing eye may become detached.
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the vehicle/trailer combination may
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swerve or even overturn.
If another vehicle is tow-started or
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towed away, its weight must not exceed
the permissible gross mass of your own
vehicle.
If a vehicle must be tow-started or towed away,
its permissible gross weight must not exceed the
permissible gross weight of the towing vehicle.
Information on the permissible gross mass of
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the vehicle can be found on the vehicle iden‐
tification plate (
page 428).
/
Vehicles with automatic transmission: do
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not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts to position j.
Fit the towing eye (
page 406).
/
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Fasten the tow bar.
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* NOTE Damage due to incorrect connec‐
tion of the tow bar
Only connect the tow rope or tow bar to
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the towing eyes.
Deactivate the automatic locking mechanism
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(
page 79).
/
Do not activate the HOLD function.
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Deactivate tow-away protection
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(
page 96).
/
Deactivate Active Brake Assist
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(
page 210).
/
Vehicles with automatic transmission:
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shift the automatic transmission to position
i.
Release the electric parking brake.
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Internal use only
& WARNING Risk of accident due to limi‐
ted safety-related functions during the
towing process
Safety-related functions are limited or no lon‐
ger available in the following situations:
the ignition is switched off.
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the brake system or power steering sys‐
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tem is malfunctioning.
the energy supply or the on-board electri‐
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cal system is malfunctioning.
When your vehicle is then towed away, signif‐
icantly more effort may be required to steer
and brake than is normally required.
Use a tow bar.
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Make sure that the steering wheel can
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move freely before towing the vehicle
away.

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