Tow-Starting Or Towing Away - Mercedes-Benz C-Class-Saloon 2020 Owner's Manual

402 Breakdown assistance
Replacing the 12 V battery
Observe the notes on the 12 V battery
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( page 396).
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Mercedes-Benz recommends that you have the
12 V battery replaced at a qualified specialist
workshop, e.g. at a Mercedes-Benz Service
Centre.
Observe the following notes if you want to
replace the battery yourself:
Always replace a faulty battery with a battery
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which meets the specific vehicle require‐
ments.
The vehicle is equipped with an AGM technol‐
ogy battery (Absorbent Glass Mat) or a lith‐
ium-ion battery. Full vehicle functionality is
only guaranteed with an AGM battery or lith‐
ium-ion battery. For safety reasons,
Mercedes-Benz recommends that you only
use batteries which have been tested and
approved for your vehicle by Mercedes-Benz.
Carry over detachable parts, such as vent
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hoses, elbow fittings or terminal covers from
the battery being replaced.
Make sure that the vent hose is always con‐
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nected to the original opening on the side of
the battery.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
Make sure that detachable parts are recon‐
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nected in the same way.

Tow-starting or towing away

Permitted towing methods
Plug-in hybrid: be sure to observe the notes in
the Supplement. You could otherwise fail to rec‐
ognise dangers.
* NOTE Damage from automatic braking
If one of the following functions is switched
on, the vehicle brakes automatically in cer‐
tain situations:
Active Brake Assist
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Active Distance Assist DISTRONIC
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Internal use only
HOLD function
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Active Parking Assist
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To avoid damage to the vehicle, deactivate
these systems in the following or similar sit‐
uations:
During towing
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In a car wash
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Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar sys‐
tems.
* NOTE Damage to the vehicle due to tow‐
ing away incorrectly
Observe the instructions and notes on
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towing away.