Mercedes-Benz C-Class 2014 Owner's Manual page 388

separate COMAND Online operating instruc-
tions.
Mercedes-Benz Contact
General notes
Mercedes-Benz Contact offers fast assis-
tance at the touch of a button – around the
clock. For any queries about the vehicle,
Mercedes-Benz Contact offers a fast and easy
connecting call to the Mercedes-Benz Cus-
tomer Centre. You can, for example, request
an appointment or call for help in the event of
a breakdown.
The Audio 20/COMAND Online display indi-
cates that a call is active. During the call you
change to the navigation menu by pressing
the NAVI button in Audio 20/COMAND
Online, for example.
Voice output is not available in this case.
You can find more information about
Mercedes-Benz Contact in the separate
Audio 20/COMAND Online operating instruc-
tions.
Breakdown assistance call button
To call breakdown assistance: press but-
X
ton : for breakdown assistance.
The breakdown assistance call is initiated.
The Connecting call Connecting callmessage appears in
the multifunction display. The audio system
is muted.
Only in certain countries: a voice message
prompts you to confirm the data transmis-
sion. After confirmation, the required vehi-
cle data is transmitted. During data trans-
mission, you will see a corresponding sym-
bol in the display. This may take a moment.
You are then connected to an employee.
To end a call: press the ~ button on the
X
multifunction steering wheel.
or
Press the corresponding Audio 20/
X
COMAND Online button to end a call.
Info call button
This function is not available in all countries.
To call: press info call button :.
X
The breakdown assistance call is initiated.
The Connecting call Connecting callmessage appears in
the multifunction display. The audio system
is muted.
Only in certain countries: a voice message
prompts you to confirm the data transmis-
sion. After confirmation, the required vehi-
cle data is transmitted. During data trans-
mission, you will see a corresponding sym-
bol in the display. This may take a moment.
You are then connected to an employee.
To end a call: press the ~ button on the
X
multifunction steering wheel.
or
Press the corresponding Audio 20/
X
COMAND Online button to end a call.
Features
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