Mercedes-Benz C-Class 2014 Owner's Manual page 285

Hybrid operation
282
Problems with hybrid operation
Internal combustion engine
Problem
You cannot start the
internal combustion
engine. The multifunc-
tion display shows no
display messages. The
READY indicator in the
multifunction display is
off.
You wish to pull away,
but the ECO start/stop
function does not start
the internal combus-
tion engine. The READY
indicator in the multi-
function display is off.
Hybrid system
Problem
The hybrid system was
deactivated automati-
cally.
The hybrid system was
deactivated automati-
cally. The multifunction
display also shows a
display message.
Possible causes/consequences and M M Solutions
For example, the self-diagnosis is not yet complete or the hybrid
system is malfunctioning.
Switch off the ignition and turn it back on.
X
Try to start the internal combustion engine again.
X
If the internal combustion engine still does not start:
Consult a qualified specialist workshop.
X
The ECO start/stop function has failed. The warning and indicator
lamps in the instrument cluster light up.
Move the transmission selector lever to P.
X
Switch off the ignition and turn it back on.
X
Start the engine.
X
The hybrid system is malfunctioning.
Consult a qualified specialist workshop.
X
Possible causes/consequences and M M Solutions
You have been in an accident.
The hybrid system remains deactivated if:
the internal combustion engine cannot be restarted after a few
R
seconds.
the red SRS warning lamp 6 in the instrument cluster is lit.
R
Consult a qualified specialist workshop.
X
An electrical short circuit has occurred in the hybrid system or an
electrical connection has been disconnected.
Observe the additional display messages in the multifunction
X
display ( page 314).
Y
Consult a qualified specialist workshop.
X