Mercedes-Benz C-Class 2014 Owner's Manual page 192

Problems with the engine
Problem
The engine does not
start.
The engine does not
start. The starter motor
can be heard.
The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level.
The engine does not
start. You cannot hear
the starter motor.
Possible causes/consequences and M M Solutions
The HOLD function or DISTRONIC PLUS is activated.
Deactivate the HOLD function (
X
PLUS ( page 222).
Y
Try to start the engine again (
X
There is a malfunction in the engine electronics.
R
There is a malfunction in the fuel supply.
R
Before attempting to start the engine again, turn the key in the
X
ignition back to position 0 or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.
Try to start the engine again (
X
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
Consult a qualified specialist workshop.
X
The fuel tank is empty.
Refuel the vehicle.
X
The on-board voltage is too low because the battery is too weak or
discharged.
Jump-start the vehicle (
X
If the engine does not start despite attempts to jump-start it:
Consult a qualified specialist workshop.
X
The starter motor was exposed to a thermal load that was too high.
Try to start the engine again (
X
If the engine still does not start:
Consult a qualified specialist workshop.
X
page 232) or DISTRONIC
Y
page 183).
Y
page 183). Avoid excessively
Y
page 418).
Y
page 183).
Y
Driving
189
Z