Troubleshooting; Checkpoints - Samsung MC35R8088 Series User Manual

Troubleshooting

You may encounter a problem using the oven. In that case, first check the table
below and try the suggestions. If a problem persists, or if any information code
keeps appearing on the display, contact a local Samsung service centre.

Checkpoints

If you encounter a problem with the oven, first check the table below and try the
suggestions.
Problem
General
The buttons cannot Foreign matter may be
be pressed properly. caught between the buttons.
For touch models: Moisture
is on the exterior.
Child lock is activated.
The time is not The Eco (power-saving)
displayed. function is set.
The oven does not Power is not supplied.
work.
The door is open.
The door open safety
mechanisms are covered in
foreign matter.
The oven stops while The user has opened the
in operation. door to turn food over.
MC35R8088LC_SP_DE68-04601B-00_MS+ZH+EN.indb 37
Cause Action
Remove the foreign matter and
try again.
Wipe the moisture from the
exterior.
Deactivate Child lock.
Turn off the Eco function.
Make sure power is supplied.
Close the door and try again.
Remove the foreign matter and
try again.
After turning over the food, press
the Start button again to start
operation.
Problem Cause
The power turns off The oven has been cooking
during operation. for an extended period of
time.
The cooling fan is not
working.
Trying to operate the oven
without food inside.
There is not sufficient
ventilation space for the
oven.
Several power plugs are
being used in the same
socket.
There is a popping Cooking sealed food or
sound during using a container with a lid
operation, and the may causes popping sounds.
oven doesn't work.
The oven exterior There is not sufficient
is too hot during ventilation space for the
operation. oven.
Objects are on top of the
oven.
The door cannot be Food residue is stuck
opened properly. between the door and oven
interior.
Action
After cooking for an extended
period of time, let the oven cool.
Listen for the sound of the cooling
fan.
Put food in the oven.
There are intake/exhaust outlets
on the front and rear of the oven
for ventilation.
Keep the gaps specified in the
product installation guide.
Designate only one socket to be
used for the oven.
Do not use sealed containers as
they may burst during cooking
due to expansion of the contents.
There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Keep the
gaps specified in the product
installation guide.
Remove all objects on the top of
the oven.
Clean the oven and then open the
door.
English 37
2020-02-18 4:00:55