The Smart Ops Pc Module Isn't Working As Expected; Contacting Your Reseller For Additional Support - Smart Technologies SMART Board 6000S User Manual

Chapter 5
Troubleshooting
Symptom
Lumio by SMART isn't working as
expected.
SMART Ink isn't working as expected.
SMART Product Drivers isn't working
as expected.
The SMART OPS PC module isn't working as
expected
Symptom
The SMART OPS PC module isn't
working as expected.

Contacting your reseller for additional support

If an issue you're experiencing with the display persists or isn't covered in this chapter or the knowledge
base, contact your authorized SMART reseller (smarttech.com/where) for support.
Your reseller might ask you for the serial number for the
display. The serial number is on a label located on the left
side of the display (pictured).
TIPS
Scan the QR code on the label to view the SMART Board 6000S or 6000S Pro series interactive
l
display support pages on the SMART website.
smarttech.com/kb/171415
Troubleshooting steps
See Troubleshooting common issues in Lumio by
See Troubleshooting SMART
See Troubleshooting SMART Product
Troubleshooting steps
See the SMART OPS PC modules user guide (smarttech.com/kb/171747).
SMART.
Ink.
Drivers.
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