Smart Software On Connected Computers Isn't Working As Expected; The Smart Ops Pc Module Isn't Working As Expected; Contacting Your Reseller For Additional Support - Smart Technologies SMART Board 6000S Series Installation And Maintenance Manual

Chapter 5 Troubleshooting
SMART software on connected computers isn't
working as expected
Symptom
SMART Notebook software isn't
working as expected.
Lumio by SMART isn't working as
expected.
SMART Ink isn't working as expected.
SMART Product Drivers isn't working
as expected.
The SMART OPS PC module isn't working as
expected
Symptom
The SMART OPS PC module isn't
working as expected.

Contacting your reseller for additional support

If an issue you're experiencing with the display persists or isn't covered in this chapter or the knowledge
base, contact your authorized SMART reseller (smarttech.com/where) for support.
Your reseller might ask you for the serial number for the
display. The serial number is on a label located on the left
side of the display (pictured).
smarttech.com/kb/171414
Troubleshooting steps
See Troubleshooting SMART Notebook.
See Troubleshooting common issues in Lumio by SMART.
See Troubleshooting SMART Ink.
See Troubleshooting SMART Product Drivers.
Troubleshooting steps
See the SMART OPS PC modules user guide (smarttech.com/kb/171747).
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