The Smart Ops Pc Module Isn't Working As Expected; Contacting Your Reseller For Additional Support - Smart Technologies SMART Board 7000 R Series User Manual

Chapter 5 Troubleshooting
Symptom
SMART TeamWorks software isn't
working as expected.
SMART Meeting Pro software isn't
working as expected.
SMART Ink isn't working as expected.
SMART Product Drivers isn't working
as expected.
The SMART OPS PC module isn't working as
expected
Symptom
The SMART OPS PC module isn't
working as expected.

Contacting your reseller for additional support

If an issue you're experiencing with the display persists or isn't covered in this chapter or the knowledge
base, contact your authorized SMART reseller (smarttech.com/where) for support.
Your reseller might ask you for the serial number for the display.
The serial number is on a label located on the left side of the
display (pictured).
Tips
Scan the QR code on the label to view the SMART Board 7000R or 7000R Pro series interactive
l
display support pages on the SMART website.
You can also find the serial number in the iQ settings. Refer to the SMART Board 7000R and
l
7000R Pro series interactive displays installation and maintenance guide
(smarttech.com/kb/171538) for more information.
smarttech.com/kb/171539
Troubleshooting steps
See Troubleshooting SMART TeamWorks 4 Room.
See Basic troubleshooting for SMART Meeting Pro.
See Troubleshooting SMART Ink.
See Troubleshooting SMART Product Drivers.
Troubleshooting steps
See the SMART OPS PC modules user guide (smarttech.com/kb/171747).
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