Smart Technologies SMART Podium ID422w Interactive Pen Display Installation And User Manual
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Smart Technologies SMART Podium ID422w Interactive Pen Display Installation And User Manual

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Summary of Contents for Smart Technologies SMART Podium ID422w Interactive Pen Display

  • Page 1 SMART Podium ID422w Interactive Pen Display Installation and User Guide...

  • Page 2: Product Registration

    SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

  • Page 3: Important Information

    Important Information Read This Section First For proper installation, read this guide carefully and observe the following precautions. WARNINGS • If the screen is damaged, do not touch any liquid that leaks from it. This liquid is an irritant. If the liquid makes contact with your skin, eyes or mouth, immediately rinse the area with running water for at least 15 minutes.
  • Page 4 – IM POR TA NT I NF O R MAT ION CAUTIONS • Avoid excessive vibration of the interactive pen display or the tethered pen. Hitting or dropping the interactive pen display can damage the protective plate or other components. •...
  • Page 5 ii i – IM POR TA NT I NF O R MAT ION CAUTIONS – INTERACTIVE PEN DISPLAY • Do not place sharp or heavy objects on the interactive pen display. • Do not connect or disconnect the video or power cable if the interactive pen display or your computer is on.
  • Page 6 Disconnect the interactive pen display if you will not use it for an extended period. • If the interactive pen display requires replacement parts, use parts that are specified by SMART Technologies. • Do not expose the interactive pen display to rain or moisture.

  • Page 7: Table Of Contents

    Contents Important Information ....................i Read This Section First ..................i Overview ....................... 1 The Interactive Screen ..................1 The Tethered Pen ....................2 The Pen Tool, Function and Display Control Buttons.........2 Connection Panel ....................2 Power........................3 Power Saving ................... 3 Cables........................3 Optional Accessories...................4 Active USB Extension Cables (USB-XT)..........
  • Page 8 CON T EN TS Connecting the USB Cable ..............12 Integrating a Monitor or a Projector..............13 Attaching the Pen ....................14 Installing SMART Board Drivers and SMART Notebook Software ....15 Matching the Resolution..................17 Adjusting the Screen ..................18 The Auto-Sync Function................. 18 Manual Synchronization .................
  • Page 9 vi i | CON T EN TS Troubleshooting ....................37 Checking the Interactive Pen Display’s Power ..........38 Power Indicator Problems ..............39 Checking the Interactive Pen Display’s Status ..........40 Status Indicator Problems ..............40 Pen Problems....................41 Image Problems ....................42 General Display Problems..............42 VGA Display Problems................
  • Page 10 vi ii |...

  • Page 11: Overview

    Chapter 1 Overview The SMART Podium ID422w interactive pen display works with your computer and SMART Board™ drivers to create an interactive presentation environment. The SMART Podium ID422w includes dynamic and interactive tools for creating presentations and lessons. When you connect a projector or another monitor to the interactive pen display, you can control applications and create notes using the tethered pen, all whilst facing the audience.

  • Page 12: The Tethered Pen

    CH A P T E R 1 – OV ERV IEW The Tethered Pen By using the tethered pen on the interactive pen display, you can control and manipulate items on your screen and write and erase digital ink. You can store the pen in the compartment on the top of the unit.

  • Page 13: Power

    CH A P T E R 1 – OV ERV IEW Power The interactive pen display uses a single 12V DC power supply, which comes with the unit. NOTE The interactive pen display switches to the appropriate voltage automatically. Power Saving The SMART Podium ID422w conforms to the Video Electronics Standards Association (VESA®) power saving guidelines.

  • Page 14: Optional Accessories

    CH A P T E R 1 – OV ERV IEW Optional Accessories For more information on optional accessories, contact your authorised SMART reseller. Active USB Extension Cables (USB-XT) You can connect up to four 5m (16') active USB extension cables to extend your interactive pen display’s USB connection to a maximum of 20m (64').

  • Page 15: Installing The Smart Podium Id422W

    Chapter 2 Installing the SMART Podium ID422w This chapter tells you how to: • determine the computer system requirements (page 6) • set up the interactive pen display (page 7) • install the interactive pen display (page 9) • integrate a monitor or a projector (page 13) •...

  • Page 16: System Requirements

    CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w System Requirements Before installing the SMART Podium ID422w, make sure that your computer meets the following minimum system requirements.

  • Page 17: Monitors And Projectors

    CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Monitors and Projectors You can use the SMART Podium ID422w alone or with another display. You may connect a second device, such as an LCD projector or a monitor, to the SMART Podium ID422w DVI OUT port.

  • Page 18: Setting Up Your Work Area

    CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w To alleviate glare, you can use the attached tilt stand to angle the interactive pen display.

  • Page 19: Installing The Interactive Pen Display

    CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Installing the Interactive Pen Display There are three primary stages to the installation process: •...
  • Page 20 10 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w To connect the interactive 1.

  • Page 21: Installing The Interactive Pen Display

    11 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Installing the Interactive Pen Display IMPORTANT Do not connect the USB data cable until instructed to do so.

  • Page 22: Connecting The Usb Cable

    USB cable to the USB port on the using the USB cable interactive pen display and an available USB port on your computer. NOTE If you must install drivers not provided by SMART Technologies, search for them in your operating system folders.

  • Page 23: Integrating A Monitor Or A Projector

    13 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Integrating a Monitor or a Projector You can connect a projector or another monitor directly to the interactive pen display.

  • Page 24: Attaching The Pen

    14 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Attaching the Pen Use the tether to attach the pen to the interactive pen display, so the pen is always within reach.

  • Page 25: Installing Smart Board Drivers And Smart Notebook Software

    15 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Installing SMART Board Drivers and SMART Notebook Software Your interactive pen display comes with a SMART Product drivers CD and SMART Notebook software CD, which you can use to install the software you need.
  • Page 26 16 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w 7. Once you have installed SMART Board drivers and SMART Notebook software, select the SMART Board icon in the notification area (Windows computers) or the SMART Board Tools icon in the Dock (Mac computers).

  • Page 27: Matching The Resolution

    17 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Matching the Resolution Before the image output of the computer can display properly on the interactive screen, you must set the computer’s resolution to the interactive screen’s native resolution.

  • Page 28: Adjusting The Screen

    18 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Adjusting the Screen SMART Board drivers adjust your screen automatically.

  • Page 29: On-Screen Display (Osd) Options

    19 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w On-Screen Display (OSD) Options The following table provides a detailed description of the OSD options menu.
  • Page 30 20 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w OSD Options Functions Other •...

  • Page 31: Adjusting The Display

    21 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Adjusting the Display The OSD options enable you to optimize a variety of display settings at the touch of a button.

  • Page 32: Adjusting Phase And Pitch (Vga Only)

    22 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w To use the 1.

  • Page 33: Orienting The Screen

    23 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Orienting the Screen To ensure that the pointer appears directly beneath the tethered pen when you touch the interactive screen, the computer needs to know the exact location of the image on the screen.

  • Page 34: Securing The Interactive Pen Display

    24 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w NOTES – To effectively orientate the interactive screen, press an area near each target and then slide your pen to the centre of each target’s cross hairs before removing it.

  • Page 35: Other Integrations

    25 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w To remove the interactive 1.
  • Page 36 26 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w...

  • Page 37: Using The Interactive Pen Display

    Chapter 3 Using the Interactive Pen Display This chapter tells you how to: • touch the interactive screen (page 28) • use the pen (page 28) • use the function buttons (page 33) • store the pen (page 34) The interactive pen display is as easy to use as a pen on paper. By touching the tethered pen to the screen, you can interact with computer applications intuitively.

  • Page 38: Touching The Interactive Screen

    28 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Touching the Interactive Screen You can manipulate objects, select items, and write and erase digital ink by touching the interactive screen with the tethered pen.
  • Page 39 29 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Pen nib • The pen activates as soon as it is within 5mm (3/16”) of the display surface;...

  • Page 40: Basic Pen Operation

    30 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Basic Pen Operation Pointing and •...

  • Page 41: Using The Pen Tool Buttons

    31 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Using the Pen Tool Buttons Use the pen tool buttons to control how the interactive pen display responds to your interactive screen touches.

  • Page 42: Writing And Saving Notes

    32 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Writing and Saving Notes To write on the screen Press one of the digital ink pen tool buttons and then write or draw on the interactive and save your notes...

  • Page 43: Using The Eraser Button

    33 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Using the Eraser Button When you press the Eraser button, you can use the tethered pen to erase your notes.

  • Page 44: Storing The Pen

    34 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Storing the Pen When you are not using the pen, put it in the storage compartment on the top of the unit.

  • Page 45: Maintaining The Interactive Pen Display

    Chapter 4 Maintaining the Interactive Pen Display This chapter tells you how to: • clean the interactive screen (this page) • clean the unit casing and the pen (page 36) • replace the pen nib (page 36) Cleaning the Screen You should clean the interactive screen once a week because dirt and dust can stick to the screen.

  • Page 46: Cleaning The Unit Casing And The Pen

    36 | CH A P T E R 4 – M AIN T AIN IN G T HE IN T ERA CT IV E PE N D IS PLA Y Cleaning the Unit Casing and the Pen To clean the unit casing Use only a damp cloth or a cloth dampened with very mild detergent to clean the unit and the pen casing and tethered pen.

  • Page 47: Troubleshooting

    Chapter 5 Troubleshooting This chapter tells you how to: • check the interactive pen display’s power (page 38) • check the interactive pen display’s status (page 40) • troubleshoot pen problems (page 41) • troubleshoot image problems (page 42) • troubleshoot control and writing problems (page 45) •...

  • Page 48: Checking The Interactive Pen Display's Power

    38 | CH A P T E R 5 – T R O U B L E S H O O T I N G Checking the Interactive Pen Display’s Power The Power indicator shows whether power is reaching the interactive pen display. Power Indicator If the Power indicator is...

  • Page 49: Power Indicator Problems

    39 | CH A P T E R 5 – T R O U B L E S H O O T I N G Power Indicator Problems If you encounter problems with the interactive pen display’s Power indicator, refer to the following table: Symptom Solution...

  • Page 50: Checking The Interactive Pen Display's Status

    40 | CH A P T E R 5 – T R O U B L E S H O O T I N G Checking the Interactive Pen Display’s Status The Status indicator shows whether the pen is interacting with the display. Status Indicator If the Status indicator is...

  • Page 51: Pen Problems

    41 | CH A P T E R 5 – T R O U B L E S H O O T I N G Pen Problems If you encounter problems with the tethered pen, refer to the following table: Symptom Solution You are unable to use the...

  • Page 52: Image Problems

    42 | CH A P T E R 5 – T R O U B L E S H O O T I N G Image Problems If you encounter problems with the SMART Podium ID422w interactive pen display, refer to the following tables. For additional information about colour issues, see the documentation that came with your operating system or applications.
  • Page 53 43 | CH A P T E R 5 – T R O U B L E S H O O T I N G Symptom Solution The “OUT OF SCAN • Make sure that the input video signal frequency RANGE”...

  • Page 54: Vga Display Problems

    44 | CH A P T E R 5 – T R O U B L E S H O O T I N G VGA Display Problems If you encounter problems with your interactive pen display with a VGA connection, refer to the following table: Symptom Solution...

  • Page 55: Control And Writing Problems

    45 | CH A P T E R 5 – T R O U B L E S H O O T I N G Symptom Solution The display and LCD panel • Select 1:1 in the Scaling OSD option to display the are not lined up.

  • Page 56: Windows Computer Specific Problems

    46 | CH A P T E R 5 – T R O U B L E S H O O T I N G Windows Computer Specific Problems If you encounter problems with your Windows operating system, refer to the following table: Symptom Solution...
  • Page 57 47 | CH A P T E R 5 – T R O U B L E S H O O T I N G To remove Ink files 1. Start your computer in Administration mode. 2. Select the Apple menu > System Preferences > Ink and then select to disable handwriting recognition.
  • Page 58 48 | CH A P T E R 5 – T R O U B L E S H O O T I N G...

  • Page 59: Hardware Environmental Compliance

    Appendix A Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment Regulations (WEEE Directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.

  • Page 60: Packaging

    Applicable SMART Technologies products meet the requirements of the Covered Electronic Devices regulations. China’s Electronic Information Products Regulations China regulates products that are classified as EIP (Electronic Information Products). SMART Technologies products fall under this classification and meet the requirements for China’s EIP regulations.

  • Page 61: Customer Support

    51 | AP PENDI X B – C U S T O M E R S U P PO R T Appendix B Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter...

  • Page 62: General Inquiries

    52 | AP PENDI X B – C U S T O M E R S U P PO R T General Inquiries Address SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard +1 403 245 0333 or...

  • Page 63: Index

    Index airborne toxic controls, 51 general inquiries, 52 California Air Resource Board, 51 hardware environmental compliance, Changing the Angle, 8 49–50 Chinese regulations, 50 Cleaning the Display Surface, 35 Cleaning the Tethered Pen, 36 Connecting, 9 inquiries, 52 connection panel, 2 Installing, 5 Consumer Product Safety Improvement Interactive Screen, 1...
  • Page 64 54 | IN DE X Tethered Pen Cleaning, 36 registration, 52 Replacing the Pen Nib, 36 Replacing the Pen Nib, 36 Storing, 34 RoHS directive, 49 Touching the Interactive Screen, 28 training, 51 troubleshooting articles, 51 security, 24 SMART Technical Support, 51 Status Indicator, 31, 40 U.S.
  • Page 66 Contact SMART Technologies Freephone 1 866 518 6791 (US/Canada) or +1 403 228 5940...

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