Toshiba e-Studio2000AC Software Troubleshooting Manual
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Toshiba e-Studio2000AC Software Troubleshooting Manual

E-studio5005ac series; e-studio5008a series; e-studio7506ac series; e-studio8508a series; e-studio5008lp series. multifunctional digital colog system / multifunctional digital systems.
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  • Page 1 MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS / MULTIFUNCTIONAL DIGITAL SYSTEMS Software Troubleshooting Guide...
  • Page 2 ©2016, 2017 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TTEC.

  • Page 3: Preface

    Preface Thank you for purchasing TOSHIBA Multifunctional Digital Systems or Multifunctional Digital Color Systems. This manual describes how to troubleshoot the problems that could occur while you are using the equipment. Some models provide the scanning/printing function as an option.
  • Page 4  Trademarks For trademarks, refer to the Safety Information. 4 Preface...

  • Page 5: Table Of Contents

    CONTENTS Preface..............................3 How to read this manual ............................3 Chapter 1 CONFIRMING JOB STATUS ON THE TOUCH PANEL Confirming Job Statuses of Printing/Copying/Scanning/Faxing..............8 Confirming jobs in progress or ones in waiting......................8 Confirming job history ............................... 13 Confirming the status of drawers..........................14 Confirming amount of toner remaining ........................
  • Page 6 Chapter 6 TROUBLESHOOTING FOR NETWORK CONNECTIONS Locating the Equipment in the Network ....................40 Cannot locate the equipment in the network ......................40 Cannot locate the equipment with Local Discovery ....................41 Equipment does not respond to ping command ..................... 42 LDAP Search and Authentication Problems....................
  • Page 7 CONFIRMING JOB STATUS ON THE TOUCH PANEL This chapter describes how to confirm the processing status and the history of jobs performed, and the amount of toner remaining in the toner cartridges. Confirming Job Statuses of Printing/Copying/Scanning/Faxing..........8 Confirming jobs in progress or ones in waiting....................8 Confirming job history ............................13 Confirming the status of drawers........................14 Confirming amount of toner remaining ......................15...

  • Page 8: Confirming Job Statuses Of Printing/Copying/Scanning/Faxing

    Confirming Job Statuses of Printing/Copying/Scanning/Faxing You can confirm print/copy/scan/fax jobs in progress or ones in waiting on the touch panel. Also, you can delete, pause or resume jobs in waiting, and change their order. You can also confirm the history of jobs performed, the status of drawers and the amount of toner remaining in the toner cartridges.
  • Page 9 1.CONFIRMING JOB STATUS ON THE TOUCH PANEL Depending on your login status or job setting, the list above may not display the jobs that require authentication, including private print or fax Secure Receive. To view these jobs, go to the [Print Mode] screen. For more instruction, refer to the Printing Guide or the GD-1370 Fax Guide.
  • Page 10 1.CONFIRMING JOB STATUS ON THE TOUCH PANEL  Pausing jobs Jobs whose status is “Wait” can be held in the queue (Pausing). Select the desired job on the job list, and then press [Pause]. You can pause a job which is positioned at the eleventh or later place from the running job and whose status is “Wait”. The job is now paused.
  • Page 11 1.CONFIRMING JOB STATUS ON THE TOUCH PANEL  Moving jobs You can change the order of the jobs in waiting by moving them within the list. You can move a job which is positioned at the eleventh or later place from the running job and whose status is "Wait". The destination position should be also at the eleventh or later place from the running job.
  • Page 12 1.CONFIRMING JOB STATUS ON THE TOUCH PANEL  Confirming the information of a skipped job Jobs may not be performed for the reason including the shortage of specified paper or staples. These will be automatically skipped and the next job will be performed (Job Skip function). Check on the touch panel how you can recover the suspended jobs.

  • Page 13: Confirming Job History

    1.CONFIRMING JOB STATUS ON THE TOUCH PANEL  Confirming job history You can confirm the history of jobs performed on the touch panel. Press [Job Status] > the [Log] tab. Select the type of job you want to confirm. The log list appears. Copy jobs appear on the print log list as well as print jobs. Concerning fax and internet fax, Send and Receive are displayed individually.

  • Page 14: Confirming The Status Of Drawers

    1.CONFIRMING JOB STATUS ON THE TOUCH PANEL When you finish the confirmation, press [Close] so that the menu returns to the one in step 2, and then press [Close]. The menu returns to the one shown before you pressed [Job Status]. ...

  • Page 15: Confirming Amount Of Toner Remaining

    1.CONFIRMING JOB STATUS ON THE TOUCH PANEL  Confirming amount of toner remaining You can confirm the approximate amount of toner remaining in the toner cartridge. Press [Job Status] > the [Toner] tab. Press [Close] when you finish the confirmation. The menu returns to the one shown before you pressed [Job Status].
  • Page 16 1.CONFIRMING JOB STATUS ON THE TOUCH PANEL 16 Confirming Job Statuses of Printing/Copying/Scanning/Faxing...

  • Page 17: Troubleshooting For Copying

    TROUBLESHOOTING FOR COPYING This chapter describes how to troubleshoot copying and copy output problems. Copying Problems ......................18...

  • Page 18: Copying Problems

    Copying Problems See the table below when you have a problem in operating copy function or have an unexpected copy output. Problem Description Cause Corrective Action Functions cannot be set. Another function that is Some functions cannot be combined. unavailable for the combination has already been set.
  • Page 19 2.TROUBLESHOOTING FOR COPYING Problem Description Cause Corrective Action Copied image has stains. The Original Cover or the ADF is Lower it fully to block outside light. not fully lowered. The original glass, platen sheet, Clean them. scanning area and guide are To learn how to clean the original glass, platen stained.
  • Page 20 2.TROUBLESHOOTING FOR COPYING Problem Description Cause Corrective Action Copy image is skewed. The original is sent from the ADF Replace the original while aligning the side at a skew. guides of the ADF to its width so that it will be placed straight.
  • Page 21 2.TROUBLESHOOTING FOR COPYING Problem Description Cause Corrective Action Copied image has black The scanning area or guides are Clean them. streaks in the horizontal stained. To learn how to clean the scanning area or direction. guides, refer to the Hardware Troubleshooting Guide.
  • Page 22 2.TROUBLESHOOTING FOR COPYING Problem Description Cause Corrective Action Copied images are skewed The paper in the drawer is fed Check and adjust the space between the paper against the paper. on the skew. and the side guides not to take much space. Copied paper is wrinkled.
  • Page 23 TROUBLESHOOTING FOR PRINTING This chapter describes how to troubleshoot printing problems. Print Job Problems......................24 Clearing print job errors ............................24 Cannot remember the document password for a Private Print job..............25 Printing a document including many graphics takes time................25 Printer Driver Problems ....................26 Cannot print (port setting problems) .........................26 Cannot print (SNMP Community Name problems)....................26 Command line options not processed........................26...

  • Page 24: Print Job Problems

    Print Job Problems This section describes how to clear the print jobs errors.  Clearing print job errors Problem Description A print job error occurs and [Job Status] blinks when the paper specified by the computer is not set in the drawers of the equipment.

  • Page 25: Cannot Remember The Document Password For A Private Print Job

    3.TROUBLESHOOTING FOR PRINTING  Cannot remember the document password for a Private Print job Problem Description I cannot remember the document password for my Private Print job. Corrective Action The document password for a Private Print job is never shown, once the job has been sent to the equipment. To print the failed Private Print job, submit the document again as a new Private Print job.

  • Page 26: Printer Driver Problems

    Printer Driver Problems This section describes the troubleshooting for the printer drivers. For the error messages that appear during the installation of the printer drivers, refer to the Software Installation Guide.  Cannot print (port setting problems) Problem Description I cannot perform printing with the equipment. Corrective Action If the printer driver on the client computer points to a wrong network port, jobs neither appear in the current jobs queue nor are printed.

  • Page 27: Retrieval Of Printer Configuration Failed

    3.TROUBLESHOOTING FOR PRINTING  Retrieval of printer configuration failed Problem Description When accessing the printer properties, the message “Retrieval of printer configuration failed” is displayed. Corrective Action The printer driver cannot communicate with the equipment. Try the steps in the checklist below. Check...

  • Page 28: Network Connection Problems

    Network Connection Problems This section describes the troubleshooting for printing in the network connection environment. See also the checklists by types of printing and operating systems on  P.44 “Printing Problems (Network Related)”  Cannot print with the equipment (network connection problems) Problem Description I cannot perform printing with the equipment.

  • Page 29: Client Problems

    Client Problems This section describes how to identify and correct the problems caused by the clients* connected to the equipment. One of the common examples of clients is a computer that sends a print job to the equipment and makes it perform printing. ...

  • Page 30: Hardware Problems

    Hardware Problems This section describes troubles caused by the hardware device (the equipment). If an icon or a message indicating an error is not displayed, or the problems in the printer drivers or the network connection cannot be specified, a hardware problem is a possible cause of the trouble. The following are common factors involved in the hardware problems: ...
  • Page 31 TROUBLESHOOTING FOR SCANNING This chapter describes how to troubleshoot scanning problems. Scanning Problems......................32 Cannot E-mail my scans ............................32 Cannot find the data saved in the shared folder....................32 Cannot perform scanning from a PC with Office 2013 or later ................32 OCR does not work well............................33...

  • Page 32: Scanning Problems

    Scanning Problems This section describes troubleshooting for using scan data.  Cannot E-mail my scans Problem Description I have scanned a document and sent the copy as an E-mail attachment, but the E-mail does not reach the specified e-mail address. Corrective Action Check the following points: ...

  • Page 33: Ocr Does Not Work Well

    4.TROUBLESHOOTING FOR SCANNING  OCR does not work well Problem Description OCR does not work after scanning an original. Corrective Action Check the following points:  The OCR option is installed in the equipment.  The OCR setting is enabled. Fix the OCR settings as follows: ...
  • Page 34 4.TROUBLESHOOTING FOR SCANNING 34 Scanning Problems...
  • Page 35 TROUBLESHOOTING FOR e-Filing This chapter describes how to troubleshoot e-Filing problems. e-Filing Web Utility Problems ....................36 e-Filing Web Utility terminates the session ......................36 Numerous sub windows repeatedly appear ......................36 Displaying the items in the Contents Frame takes a long time .................36 Error messages..............................37...

  • Page 36: E-Filing Web Utility Problems

    e-Filing Web Utility Problems This section describes troubleshooting for the web browser-based e-Filing web utility. You will also find the error messages and the corrective actions for each message.  e-Filing Web Utility terminates the session Problem Description The message “This operation will end your e-Filing session.” appears and e-Filing Web Utility returns to its top page. Corrective Action 1 Clicking the [Return], [Refresh], and [home] button or [login] link leads to this message and e-Filing Web Utility returns to its top page.

  • Page 37: Error Messages

    5.TROUBLESHOOTING FOR e-Filing  Error messages See the table below to troubleshoot the problem if a message appears. Message Corrective Action Internal error occurred. Please restart e-Filing. Turn the power of the equipment OFF and then ON and then try again. If the error message is still displayed, contact your system administrator or contact your dealer for support.
  • Page 38 5.TROUBLESHOOTING FOR e-Filing Message Corrective Action Cannot insert Page. Maximum number of pages has Delete unnecessary pages and insert a new page. A been reached. document can contain up to 200 pages. Paste failed. Maximum number of page range is Delete unnecessary pages and paste pages in the reached.
  • Page 39 TROUBLESHOOTING FOR NETWORK CONNECTIONS This chapter describes how to troubleshoot the problems on network connections. Locating the Equipment in the Network ................40 Cannot locate the equipment in the network ....................40 Cannot locate the equipment with Local Discovery ..................41 Equipment does not respond to ping command ....................42 LDAP Search and Authentication Problems.................43 Network shutdown occurs or touch panel disabled after LDAP search............43 LDAP authentication takes a long time ......................43...

  • Page 40: Locating The Equipment In The Network

    Locating the Equipment in the Network  Cannot locate the equipment in the network Problem Description I cannot locate the equipment in the network. Corrective Action Improper settings may cause problems in locating the equipment in the network. Try the checklist below to detect the cause of the problem.

  • Page 41: Cannot Locate The Equipment With Local Discovery

    6.TROUBLESHOOTING FOR NETWORK CONNECTIONS  Cannot locate the equipment with Local Discovery Problem Description Local Discovery cannot detect the equipment. Corrective Action The equipment is normally located automatically by SNMP. When the TWAIN driver, File Downloader, Address Book Viewer, Backup/Restore Utility, Remote Scan driver, N/W-Fax driver or printer driver cannot automatically discover the equipment over the network, the most likely cause is limitations of the protocols supported by the computer.

  • Page 42: Equipment Does Not Respond To Ping Command

    6.TROUBLESHOOTING FOR NETWORK CONNECTIONS  Equipment does not respond to ping command Problem Description The equipment does not respond to a ping command. Corrective Action Check the network settings following the checklist below. Check... Corrective Action Confirm that the TCP/IP protocol suite is Next Refer to the networking section of your ...

  • Page 43: Ldap Search And Authentication Problems

    LDAP Search and Authentication Problems  Network shutdown occurs or touch panel disabled after LDAP search Problem Description After performing the LDAP search, the network shutdown occurs or the touch panel is disabled. Corrective Action Try the checklist below. If the problem remains unsolved, contact your service representative. Check...

  • Page 44: Printing Problems (Network Related)

    Printing Problems (Network Related) Among the several ways to use the equipment in the network, the simplest one is to set the equipment in the TCP/IP environment using a DHCP server to assign IP addresses dynamically to devices. Using the default settings also assures an easier network implementation, although you may be required to customize the settings to accommodate them in your particular environment.

  • Page 45: Raw Tcp Or Lpr Print In A Windows Operating System Environment

    6.TROUBLESHOOTING FOR NETWORK CONNECTIONS  Raw TCP or LPR print in a Windows operating system environment Check... Corrective Action Are the IP Address properties correctly Next Set up the IP address correctly.  set? Step  Is Raw TCP print correctly set? Next Set up the Raw TCP print service correctly.

  • Page 46: Novell Print In A Netware Environment

    6.TROUBLESHOOTING FOR NETWORK CONNECTIONS  Novell print in a NetWare environment Check... Corrective Action Did you configure the equipment for a Next Set up the NetWare network settings  NetWare connection? Step correctly.  Did you configure the equipment for Next Set up the NetWare print service correctly.

  • Page 47: Unix/Linux Environment

    6.TROUBLESHOOTING FOR NETWORK CONNECTIONS  UNIX/Linux environment Check... Corrective Action Are the IP address properties correctly Next Set up the IP address correctly.  set? Step  Is the LPR/LPD print correctly set? Next Set up the LPD print service correctly. ...

  • Page 48: Network Fax (N/W-Fax) Driver Problems

    Network Fax (N/W-Fax) Driver Problems This section describes the troubleshooting for the Network Fax (N/W-Fax) driver.  N/W-Fax driver installation error messages Replace “Printer” with “N/W-Fax” as required in the troubleshooting description. For information on the installation of the N/W-Fax driver, refer to the Software Installation Guide. ...

  • Page 49: N/W-Fax Driver General Errors

    6.TROUBLESHOOTING FOR NETWORK CONNECTIONS  This port is currently in use Problem description The driver was either opened, printing a job, or in use by another printer or application, when you attempted to delete Corrective action Make sure all print jobs have been completed before deleting a port. If there are still problems, exit all applications and try again.

  • Page 50: Client Software Authentication Problems

    Client Software Authentication Problems  Cannot log in using client software Problem Description I cannot log into the equipment using client software. Corrective Action If you cannot log into the equipment using client software, contact the administrator of the equipment. Since the user name and password registered in the client software are used for authentication in the case of automatic login, the log-in screen may not be displayed.

  • Page 51: Wireless Lan Connection Problems

    Wireless LAN Connection Problems  Cannot connect to the MFP If you cannot establish a connection to the equipment, restart it . If the problem still persists, check the following points:  Is your user certificate (client certificate and CA certificate) valid? ...
  • Page 52 6.TROUBLESHOOTING FOR NETWORK CONNECTIONS 52 Wireless LAN Connection Problems...
  • Page 53 TROUBLESHOOTING FOR FAXING This chapter describes how to troubleshoot faxing problems. Faxing Problems ......................54 Error codes ................................54 Error messages..............................54 Transmission/reception trouble .........................55...

  • Page 54: Faxing Problems

    Faxing Problems  Error codes To learn the meanings of the error codes described in the lists or reports, see the following section:  P.64 “Error codes on transmission and reception”  Error messages Below is a list of error messages that might appear on the touch panel. When any message in the list appears on the touch panel, press [FUNCTION CLEAR] on the control panel to clear it, and then take action suggested in the “Remedy”...

  • Page 55: Transmission/Reception Trouble

    7.TROUBLESHOOTING FOR FAXING  Transmission/reception trouble Below is a list of trouble you might encounter during the transmission/reception. Transmission troubles Trouble Check Point  Did you replace the handset before you pressed the [START] button? When Transmit is not displayed even if the [START] button is pressed.
  • Page 56 7.TROUBLESHOOTING FOR FAXING Reception troubles Trouble Check Point  Did you replace the handset before you pressed the [START] button? When Originals cannot be received even if “Receive” is displayed and the you answer a call on the handset to receive a fax, do not replace the handset [START] button is pressed.
  • Page 57 CHECKING THE EQUIPMENT STATUS WITH TopAccess This chapter describes how to check the status of the equipment with TopAccess. Hardware Status Icons on TopAccess [Device] Tab ..............58 Error Messages......................... 60 Error Codes........................62 Error codes on print jobs .............................62 Error codes on transmission and reception .......................64 Error codes on scan jobs............................67...

  • Page 58: Hardware Status Icons On Topaccess [Device] Tab

    Hardware Status Icons on TopAccess [Device] Tab When the equipment requires maintenance or when an error occurs with the equipment, the icons indicating the status information appear near the graphic image of the equipment on the TopAccess [Device] tab. The following are the icons displayed and their descriptions.
  • Page 59 8.CHECKING THE EQUIPMENT STATUS WITH TopAccess Paper Empty This icon indicates no paper is left in a drawer. Refer to the Paper Preparation Guide. Paper Misfeed This icon indicates a paper misfeed occurred. It also indicates the location of the paper misfeed. Refer to the Hardware Troubleshooting Guide.

  • Page 60: Error Messages

    Error Messages When a message appears on the [Device] Tab of TopAccess, see the table below for the corrective action. TopAccess Message Corrective Action Cover Open - Please Close Cover. Close the front cover. Paper Feeding Cover Open - Please Close Cover. Close the paper feeder cover.
  • Page 61 8.CHECKING THE EQUIPMENT STATUS WITH TopAccess TopAccess Message Corrective Action Paper Misfeed in Automatic Duplexing Unit - Please Refer to the guidance on the touch panel to remove Clear Paper Path. misfed paper. Paper Insertion Misfeed - Please Clear Paper Path. Refer to the guidance on the touch panel to remove misfed paper.

  • Page 62: Error Codes

    Error Codes TopAccess has the pages for the job lists; print, transmission, reception, and scan jobs. The following error codes are shown on these pages in the [Logs] tab (successful jobs have no codes). These codes help you specify the cause of an error you might encounter.
  • Page 63 8.CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Code Problem Description Corrective Action Private-print-only error Jobs other than Private printing cannot be printed. Perform 4221 Private printing. 4243 No license error Install the license for Multi Station Print. 4244 Function disabled error Enable the Multi Station Print function with TopAccess.

  • Page 64: Error Codes On Transmission And Reception

    8.CHECKING THE EQUIPMENT STATUS WITH TopAccess  Error codes on transmission and reception Error Code Problem Description Corrective Action 0012 Original misfeed Remove the misfed original. 0013 Door open Firmly close the open door. 0020 Power interruption Check the power interruption report. Transmission is canceled.
  • Page 65 8.CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Code Problem Description Corrective Action Failed to process your job. Reduce the number of pages of the job in error and perform it 1C60 Insufficient Storage space. again. Check whether the server or local storage device has sufficient space in its storage capacity.
  • Page 66 8.CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Code Problem Description Corrective Action Content-Type error Ask the sender to resend the Email with attached files that are TIFF 3B20 format. 3B40 Email decode error Ask the sender to resend the Email. TIFF analysis error Ask the sender to resend the Email with attached files that are TIFF 3C10, 3C13...

  • Page 67: Error Codes On Scan Jobs

    8.CHECKING THE EQUIPMENT STATUS WITH TopAccess  Error codes on scan jobs The error indications on scan jobs are as follows:  On the log list of TopAccess, messages indicating the status are displayed.  On the log list of the touch panel, error codes are displayed. See the listings below for the details of the error code. Error Code Problem Description Corrective Action...
  • Page 68 8.CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Code Problem Description Corrective Action Terminal IP address unset Ask your administrator to set the IP address of 2C63 the equipment. Terminal mail address unset Ask your administrator to set the Email address 2C64 of the equipment.
  • Page 69 8.CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Code Problem Description Corrective Action Failure to create directory Make sure that the access privilege to the storage directory is writable and also that the disk in the directory has enough space, and then try again.
  • Page 70 8.CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Code Problem Description Corrective Action There are too many documents in the folder. Delete the data in the local storage folder in the 2D65 Failure in creating a new document equipment and try scanning again. Failed to process your job.
  • Page 71 8.CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Code Problem Description Corrective Action Failure to create file Make sure that the access privilege to the storage directory is writable and also that the disk in the directory has enough space, and then try again.
  • Page 72 8.CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Code Problem Description Corrective Action Power failure occurred Make sure that the power cable is connected 2A51 properly and is inserted securely. Resend the job. Authentication for WS Scan failed When Fax & Scan of Windows is used with the WIA driver, check if the user name for the login 2A60 is registered.
  • Page 73 8.CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Code Problem Description Corrective Action Invalid box password specified Make sure that the password is correct and try scanning again, or first reset the password and then reattempt the scan. When this error occurs in the printing of the data in e-Filing, do 2BA0 this with the administrator’s password.
  • Page 74 8.CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Code Problem Description Corrective Action User not local Confirm that the destination Email addresses 2551 are correct. Check whether the mail server is operating properly. Insufficient system storage The file is too large for the mailbox. Confirm the mailbox size on the mail server.

  • Page 75: When Something Is Wrong With The Equipment

    WHEN SOMETHING IS WRONG WITH THE EQUIPMENT Try the troubleshooting tips in this chapter when you think there is something wrong with the equipment. This chapter also describes the daily care for the equipment. When You Think Something Is Wrong With the Equipment ...........76 General operations ..............................76...

  • Page 76: When You Think Something Is Wrong With The Equipment

    When You Think Something Is Wrong With the Equipment If you think there is something wrong with the equipment, check the following items.  To see the functions of the equipment such as copy or print, refer to their operator’s manuals (Copying Guide and Printing Guide respectively).
  • Page 77 9.WHEN SOMETHING IS WRONG WITH THE EQUIPMENT Problem Description Cause Corrective Action The window “Enter The equipment is managed Enter your department code. If you do not know Department Code” appears. under the department it, contact the administrator of the equipment. management function.
  • Page 78 9.WHEN SOMETHING IS WRONG WITH THE EQUIPMENT 78 When You Think Something Is Wrong With the Equipment...

  • Page 79: Index

    INDEX Jobs confirming ..............8 A/B format ................. 3 deleting................9 ADF..................3 moving................11 pausing / resuming ............10 Clients................29 recovery information ........... 12 Command line option............. 26 skipped ................. 12 Copying blurred image .............. 20 LDAP authentication ............43 color/black and white ..........
  • Page 80 80 INDEX...
  • Page 81 FC-2000AC/2500AC FC-2505AC/3005AC/3505AC/4505AC/5005AC DP-2008A/2508A/3008A/3508A/4508A/5008A FC-5506AC/6506AC/7506AC DP-5508A/6508A/7508A/8508A DP-3535/4535/5035 OME150049C0...
  • Page 82 MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS / MULTIFUNCTIONAL DIGITAL SYSTEMS Software Troubleshooting Guide 1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN R150620Q6303-TTEC ©2016, 2017 TOSHIBA TEC CORPORATION All rights reserved Ver03 F Issued in Mar. 2017 Patent; http://www.toshibatec.com/en/patent/...

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