Gigaset AS690IP User Manual page 47

The following details are displayed for each email: name or email address of the sender (on one
line, abbreviated if necessary) and date and time (date and time will only display correct values
if sender and recipient are located in the same time zone).
If the incoming message list on the incoming email server is empty, No entries appears on the
display.
Many email providers activate spam protection by default. Email messages classified
as spam are stored in a separate folder and are therefore not shown in the incoming
email list.
Some email providers allow you to change this setting: Deactivate spam protection
or display spam emails in the incoming email list.
Other email providers may send a message to the inbox when a new spam email
is received. This is to inform you that a suspected spam email has been received.
The date and sender of this mail are repeatedly updated, so that it is always displayed
as a new message.
Troubleshooting
The following problems may occur when connecting to the incoming email server.
The messages are displayed in the display for a few seconds.
Server not accessible
The connection to the incoming email server could not be established.
•
Incorrect entry for the name of the incoming email server (
•
Temporary problems with the incoming email server (server is down or is not connected
to the Internet).
¤
Check the settings in the web configurator.
¤
Try again later.
Currently not possible
The resources your phone requires to make the connection are busy.
•
One of the registered handsets is currently connected to the incoming email server.
¤
Try again later.
Login failed
Error when logging in to the incoming email server.
•
Incorrect entries for the name of the incoming email server, user name and/or password.
¤
Check the settings (
Parameters incomplete
Incomplete entries for name of incoming email server, user name and/or password.
¤
Check/complete the settings (
Web configurator)
Web configurator)
Additional functions
Web configurator, p. 59).
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