Gigaset AS690IP User Manual page 45

SMS troubleshooting
Error codes when sending
E0 Calling Line Identification permanently withheld (CLIR) or Calling Line Identification not activated.
FE Error occurred while sending SMS.
FD Connection to SMS service centre failed, see self-help.
Self-help with errors
The following table lists error situations, possible causes and advice on troubleshooting.
You cannot send messages.
1. You have not requested the CLIP service (Calling Line Identification Presentation).
¥
Ask your service provider to enable this service.
2. SMS transfer was interrupted (e.g. by a call).
¥
Re-send the SMS.
3. The network provider does not support this feature.
4. No number or an invalid number is entered for the SMS service centre set as the active send centre.
¥
Enter the number (
SMS text is incomplete.
1.
Your phone's memory is full.
¥
Delete old SMS messages (
2. The service provider has not yet sent the rest of the SMS.
The SMS message is played back.
1. The "display call number" service is not activated.
¥
Ask your service provider to enable this feature (there is a charge for this).
2. Your mobile phone operator and SMS service provider are not working together.
¥
Obtain information from your SMS service provider.
3. The phone is not registered with your SMS service provider.
¥
Send an SMS to register the phone for receiving SMS.
Messages are only received during the day.
The device is recorded in the database of your SMS provider as having no fixed line network SMS
functionality, i.e. you are not registered with the provider.
¥
Obtain information from your fixed line SMS service provider.
¥
Send any SMS to automatically register your telephone to receive SMS messages.
¢
p. 43).
¢
p. 42).
Additional functions
45