Agilent Technologies 5517B Operation And Service Manual page 49

6-5. REPLACEABLE PARTS
6-6. Table 6-2 is the list of replaceable parts and is organized as follows:
1. Electrical assemblies in alphanumerical order by reference designation.
2. Chassis-mounted electrical parts in alphanumeric al order by reference designation.
3. Chassis-mounted mechanical parts in alphanumeric al order by reference designation.
6-7. The information given for eac h part consists of the following:
1. Reference Designation
2. Hewlett-Packard part number.
3. Part number check digit (CD).
4. Total quantity (QTY) in instrument. The total quantity is given once and at the first appearance of the part
number in the list.
5. Description of the part.
6.8 Typical manufacturer's part number for the part. 6-8. HOW TO ORDER A PART
6-9. Hewlett-Packard wants to keep your parts ordering process as simple and efficient as possible. Think of the
process as having the following steps:
• Identifying the part and the quantity that you want.
• Determining the ordering method to be used and contacting Hewlett-Packard.
6-10. PARTS IDENTIFICATION
6-11. To identify the part(s) you want, first refer to the replaceable parts lists
6-12. When ordering from Hewlett-Packard, the important numbers to note from the Parts List are the HP Part
Number and part-number check digit (in the "CD" column), and the quantity of the part you want.
6-13. If the part you want is NOT identified in the manual, you can call on Hewlett-Packard for help (see the
following section ("Contacting Hewlett-Packard"). Please have the following information at hand when you contact
HP for help:
• Instrument Model Number (example "HP 5517B").
• Complete instrument Serial Number (example "1234A56789"). Information about where to find the serial
number is given in the preface of this manual in the "HOW TO USE THIS MANUAL" section.
• Description of the part and its use.
• Quantity of the part required.
6-14. Contacting Hewlett-Packard
6-15. Depending on where you are in the world, there are one or more ways in which you can get parts or parts
information from Hewlett-Packard.
• Outside the United States, contact your local HP sales office. HP sales offices are listed at the back of this
manual.
• Within the United States, we encourage you to order replacement parts or request parts information directly
by telephone or mail from the HP Support Materials Organization, using the telephone numbers or address
listed below. (You can also contact your local HP sales office. HP sales offices are listed at the back of this
manual.)
6-16. By telephone:
a. For Parts Ordering, use our toll-free number (800) 227-8164, Monday through Friday (except
Holidays), 6 am to 5 pm (Pacific Time).
b. If you need a part in a hurry, an extra-cost Hotline phone ordering service is available, 24 hours a day.
Use the toll free number above at the times indicated; at other times, use (415) 968-2347.
c. For Parts Identification Assistance, call us at (916) 783-0804. Our Parts Identification hours are from
Monday through Friday, 6 am to 5 pm (Pacific Time).
(Table 6-3) in this chapter.