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Print Quality Problems
Checking the Condition of the Machine
If there is a problem with the quality of printing, first check the condition of the machine.
Possible Cause
There is a problem with the
machine's location.
Unsupported types of paper is used.
The paper type setting is incorrect.
A non-genuine print cartridge is
being used.
An old print cartridge is being used.
The machine is dirty.
Humidity level surrounding the
machine may be too low.
Make sure that the machine is on a level surface. Place the
machine where it will not be subject to vibration or shock.
Make sure that the paper being used is supported by the
machine. See page 35 "Supported Paper".
Make sure that the paper type setting of the printer driver
matches the type of paper loaded. See page 35 "Supported
Paper".
Refilled or non-genuine print cartridge reduces print quality
and can cause malfunctions. Use genuine print cartridge only.
See page 251 "Consumables".
Print cartridge should be opened before their expiration date
and used within six months of being opened.
See page 201 "Maintaining the Machine", and clean the
machine as required.
Using the machine in a room where humidity level is too low
may cause black lines of a few millimeters thick to appear on
printouts with 75-millimeter spaces in between. In this case, set
[Low Humidity Mode] to [On].
For details about how to configure the settings, see page 147
"System Settings".
Print Quality Problems
Solution
223
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