Ricoh Aficio SP 320 Series User Manual page 236

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10. Troubleshooting
Message
Connection Failed
Cover open
Dest. is not
Programmed
Dial Failed
Exceeded Max.E-
mail Size
Fax Job Memory
Overflow
234
Causes
The line could not be connected
correctly.
A cover is open.
No Quick Dial entry is
associated with the One Touch
button you pressed.
The fax could not be sent.
The scan file exceeds the size
limit for files that can be sent
through e-mail.
The number of fax jobs in
memory (unsent or unprinted
faxes) has reached maximum,
so new jobs cannot be stored.
Solutions
• Confirm that the telephone line is
properly connected to the machine.
• Disconnect the telephone line from
the machine, and connect a standard
telephone in its place. Confirm that
you can make calls using the
telephone. If you cannot make calls
this way, contact your telephone
company.
Close the cover completely.
• Press a different One Touch button.
• Assign a registered destination to the
One Touch button. See page 82
"Registering Scan Destinations".
• Confirm that the fax number you
dialed is correct.
• Confirm that the destination is a fax
machine.
• Confirm that the line is not busy.
• You may need to insert a pause
between dial digits. Press the [Pause/
Redial] key after, for example, the
area code.
• Configure [Resolution] under scanner
settings to reduce the scanning
resolution. See page 138 "Scanner
Features Settings".
• Configure [Max. E-mail Size] under
scanner settings to increase the
allowed size. See page 138
"Scanner Features Settings".
Wait until pending jobs have been
transmitted or printed.

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