Troubleshoot a problem
"Solid black pages" on
page 103
"Vertical dark lines or
streaks" on page 109
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
"Text or images cut off" on
page 104
"Vertical dark streaks with
print missing" on
page 110
"Toner easily rubs off" on
page 105
"Vertical light bands" on
page 106
"Vertical dark bands" on
page 108
"Vertical white lines" on
page 107
90
to