Lexmark M1342 User Manual page 94

Troubleshoot a problem
Action
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Are fine lines not printed correctly?
Step 2
a
Increase toner darkness.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
b
Print the document.
Are fine lines not printed correctly?
Folded or wrinkled paper
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Action
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the paper folded or wrinkled?
Yes No
Go to step 2. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
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to