Printing Problems - Lexmark ST9817 User Manual

Troubleshooting

Printing problems

Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Action
Step 1
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the printer printing blank or white pages?
Yes No
Go to step 2. The problem is
solved.
95
to