Printing Problems - Lexmark CS927 User Manual

Troubleshooting
Jammed pages are not reprinted
Action
a
From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
b
In the Jam Recovery menu, select On or Auto.
c
Print the document.
Are the jammed pages reprinted?

Printing problems

Confidential and other held documents do not print
Action
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
Yes No
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
157
customer