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For
prompt assistance, please have the following
information available to give the Customer
Assistance
Representative:
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
0
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage
you
to
call us so we can
give
your inquiry
prompt attention. However, if you wish to write Pontiac,
address your inquiry to:
Pontiac-GMC Customer Assistance Center
P.O. Box 436008
Pontiac, MI 48343-6008
In Canada, write to:
General Motors
of
Canada Limited
Customer Communication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Refer to your
W a r r a n t y
and Owner Assistance Information
booklet for addresses of GM Overseas offices.
When contacting Pontiac, please remember
t h a t
your
concern
will
likely be resolved in the dealership, using the
dealer's fadities, equipment and personnel. That is why we
suggest you follow Step One first if you have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones
(TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Pontiac by dialing: 1-800-833-PONT. (TTY users in
Canada can dial 1-800-263-3830.)
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